Appendix 4 APPENDIX 4. CASS MANUAL/DOCUMENT SAMPLE CONTENTS
a. General Information.
(1) Definition of terms.
(2) Purpose of the Continuing Analysis and Surveillance System (CASS).
b. System Organization and Personnel.
(1) CASS organizational chart.
(2) Person/position with authority, including how to determine whether a CASS is functioning properly and policies/procedures for modifying the CASS.
(3) Person/position with responsibility.
(4) Duties and responsibilities of CASS personnel (supervisors, auditors, analysts).
c. Elements Basic to a CASS.
(1) Policies/procedures for scheduling and conducting internal/external audits.
(2) Policies/procedures for identifying and updating the list of operational data sets to be collected, and for collecting data.
(3) Policies/procedures for analyzing audit results.
(4) Policies/procedures for analyzing operational data.
(5) Policies/procedures for developing proposed corrective actions, and analyzing them.
(6) Policies/procedures for approving and implementing corrective actions, including changes to the maintenance program.
(7) Policies/procedures for monitoring and followup of corrective actions.
d. Critical CASS Interfaces.
(1) Policies/procedures for communications within the CASS and between the CASS and other areas of the operation.
(2) Interface documents (audit forms and checklists, corrective action notices, statistical and periodic reports, etc.; including, as applicable, control, storage, retrieval of CASS records and communications).
e. Relationship of the CASS to Other Programs. Policies/procedures to integrate or relate other certificate holder programs to the CASS.
Appendix 4
f. Personnel Qualifications.
(1) Policies/procedures regarding qualifications and training of CASS personnel.
(2) Training records.
Appendix 5 APPENDIX 5. PUBLICATIONS USED TO DEVELOP THIS AC
a. Related Documents (current editions). See http://www.airweb.faa.gov.
• Advisory Circular (AC) 00–46, Aviation Safety Reporting Program.
• AC 00–58, Voluntary Disclosure Reporting Program.
• AC 120–16, Air Carrier Maintenance Programs.
• AC 120–59, Air Carrier Internal Evaluation Programs.
• AC 120–66, Aviation Safety Action Programs (ASAP).
• AC 120–72, Maintenance Resource Management Training.
• AC 120–92, Introduction to Safety Management Systems for Air Operators.
• AC 129–4, Maintenance Programs for U.S.-Registered Aircraft Under 14 CFR Part 129.
• Federal Aviation Administration (FAA) Order 8040.4, Safety Risk Management.
• FAA Order 8900.1, Flight Standards Information System (FSIMS).
b. Other Documents and Information Used to Prepare This AC. In addition to the references cited above, this AC was prepared using the following documents and information:
• Beyond Aviation Human Factors (1995). Daniel E. Maurino, James Reason, Neil Johnson, and Rob B. Lee. Hants, England: Ashgate Publishing Limited.
• Handbook of Airline Operations (2000). Gail F. Butler and Martin R. Keller, editors.
New York: The McGraw-Hill Companies, Inc.
• Handbook of Aviation Human Factors (1999). Daniel J. Garland, John A. Wise, and V.
David Hopkin, editors. Mahwah, NJ: Lawrence Erlbaum Associates, Inc.
• Human Factors and Maintenance Resource Management (March 7, 2002). Presented by Yosef Morgan, Applications Manager, Maricopa County Community College. Phoenix, Arizona.
• Human Factors in Aviation (1998). Edited by Earl L. Wiener and David C. Nagel. San Diego: Academic Press.
• Managing the Risks of Organizational Accidents (1997). James T. Reason. Hants, England: Ashgate Publishing Limited.
Appendix 5
• Risk Management in Aviation (March 7, 2002). Presented by Jim Hein, Federal Aviation Administration Safety Inspector, Honolulu Flight Standards District Office. Phoenix, Arizona.
• The Limits of Safety: Organizations, Accidents, and Nuclear Weapons (1993). Scott Douglas Sagan. Princeton, NJ: Princeton University Press.