Appendix B B-5 reflect the design specifications for the individual flotation cushion or life preserver (refer to the manufacturer’s specifications and Technical Standard Order (TSO)-C72c, Individual Flotation Devices).
B.4.1.9 Group Flotation. The safety information briefing card must contain information on the location and operation of liferafts and/or slide rafts with survival equipment. Safety information briefing cards must not commingle extended overwater and non-extended-overwater equipment on the same card (refer to §§ 121.340(a), 121.571(b), 121.573(a), and 125.209).
B.4.1.10 Exit Seating.
B.4.1.10.1 In its response to the NTSB Safety Recommendation A-00-077 on exit seating, the FAA encourages part 121 operators to require crewmembers to provide a preflight personal briefing to each passenger seated in an exit seat.
The requirement is part of the operator’s approved Exit Seating Program and applies to each passenger seated in an exit seat. The preflight personal briefing should:
1. Clearly explain what each such passenger should do in the event the exit might be needed.
2. Refer each such passenger to the information included on the safety information briefing card.
B.4.1.10.2 Existing regulations (§ 121.585) require that passenger briefings include a request for passengers seated in exit seats to identify themselves if they feel they cannot or do not wish to perform the exit seat functions included on the passenger information card.
B.4.1.10.3 An ent ity undergoing part 121 certification should include a requirement for crewmembers to perform preflight personal briefings in its approved Exit Seating Program. The FAA strongly recommends that each existing air carrier amend its approved Exit Seating Program by including the preflight personal briefing as an integral element.
B.4.1.11 Passengers Needing Assistance. Crewmembers must individually brief a passenger who may need assistance in moving expeditiously to an exit. If the passenger is accompanied by an attendant, the attendant must also be briefed.
The safety briefing must include information about the most appropriate route to an exit and the most appropriate time to start moving toward that exit.
There must also be an inquiry about the most appropriate manner of assisting the person to prevent pain and further injury (refer to §§ 121.571(a)(3) and 125.327(b)). Although not required by regulation and depending on the passenger’s needs, a prelanding briefing may be appropriate.
B.4.1.12 Floor Proximity Emergency Lighting. Crewmembers should inform passengers that emergency lights are located on or near the floor of the aircraft
Appendix B B-6 to guide them to an emergency exit (when floor proximity emergency lighting is installed) (refer to NTSB Safety Recommendation A-83-080).
Crewmembers should relay any specific visual features that designate the location of the emergency exit location.
B.4.1.13 Port able Electronic Devices (PED). No 14 CFR part 119 CH or PIC may operate or allow the operation of PEDs on any U.S.-registered aircraft operated by the CH, except as provided in part 91, § 91.21 and §§ 121.306 and 125.204. Passengers’ sa fety education should include operator policy regarding the use of PEDs, with permissible times, conditions, and limitations when various PEDs may be used. Information for Operators (InFO) 13010, Expanding Use of Passenger Portable Electronic Devices (PED), provides operator guidance for expanding PED use.
B.4.1.14 Oxy gen Equipment.
B.4.1.14.1 Passengers must also be given instructions regarding the automatic appearance of the oxygen mask in all sections of the cabin, including lavatories. In addition, passengers must be instructed to don their own oxygen masks before assisting a child with a mask. The announcement must include information that oxygen mask reservoir bags may not inflate, although sufficient oxygen is flowing into the bag (refer to §§ 121.333(f) and 125.327).
B.4.1.14.2 If a passenger requires operator- or passenger-supplied therapeutic oxygen, the briefing should include what to do in case of cabin decompression. The operational altitude for portable oxygen concentrators (POC) is up to 10,000 feet (3,048 m) (523 mmHg). Higher altitudes may affect oxygen canister performance; therefore, passengers using therapeutic oxygen should discontinue use of the POC and use the oxygen mask from the passenger service unit. The PIC will announce when it is safe to discontinue use of the decompression oxygen (refer to the current edition of Advisory Circular (AC) 120-95, Portable Oxygen Concentrators, and §§ 121.574 and 125.219).
B.4.1.15 Supplemental Information. Passengers should be briefed regarding passenger safety information briefing cards and additional safety actions.
Critical information includes the following:
1. The location of the safety information briefing cards and the fact that they contain additional safety information which the passengers should read.
2. The oral safety briefing should also contain instructions regarding passenger compliance with the following pretakeoff requirements: proper stowage of each passenger’s carry-on baggage; securing each passenger’s food and beverage tray in its stowed position; and securing any food, beverage, or tableware (refer to §§ 121.589(c) and 121.577(b)).
B.4.1.15.1 Passengers should be reminded to leave carry-on baggage behind during an emergency evacuation. Carry-on baggage during an emergency egress can put
Appendix B B-7 other passengers at risk by delaying passenger egress, injuring passengers, obstructing the exit, or potentially damaging the evacuation slide (when installed).
B.4.1.16 Extended Overwater Operations. If the flight involves extended overwater operations, crewmembers must brief passengers before the overwater portion of the flight begins. This briefing must be given before takeoff if the flight proceeds directly overwater (refer to §§ 121.573 and 125.327). It must include:
B.4.1.16.1 Exits. C rewmembers should instruct passengers on the most appropriate exits for their use.
B.4.1.16.2 Life Pre servers.
1. The assigned crewmember must point out the stowage locations of life preservers and demonstrate their removal from stowage locations
(e.g., under or between seats or in a side console), extraction from pouches, donning, and their use including manual and oral inflation methods, instructions on when the equipment should be inflated, and manual operation of survivor locator lights and accessories. If there are significant differences in the donning or operation of life preservers at various seats, passengers should be briefed on the specific characteristics of the life preserver located at the individual passenger’s seat. It is recommended that a crewmember individually brief the parent or guardian accompanying a child on the use of life preservers as it applies to a child (refer to §§ 121.571, 121.573, and 125.327(a)(6)).
2. When a passenger is informed about more than one type of flotation cushion or life preserver, it can be confusing. One method for informing passengers is to give each passenger information about the piece of individual flotation equipment that is located at that individual passenger’s seat. In some cases, this may mean different safety information cards at different seats and individual briefings at certain seats. When two sections on the same aircraft are equipped differently, each section would need a different passenger safety briefing. Another method for informing passengers is to advise them during the oral safety briefing that there are different types of flotation devices on the airplane, therefore, it is important that they study the safety information card carefully and be aware of the differences in the flotation equipment. The different methods of donning and/or operating the individual flotation device should be depicted on the safety information card and given in the oral safety briefing or demonstration (refer to §§ 121.571(a)(1)(iv), 121.573, and 125.327(a)(6)).14
14 An aircraft not certified for ditching under 14 CFR part 25, § 25.801 and not having a life preserver must have an approved flotation means for each occupant. For example, a safety information card that shows an adult holding an infant with a flotation seat cushion does not meet the intent of TSO-C72c.
Appendix B B-8
3. Infant life vests and overwater briefings. See subparagraph B.4.1.8.3 for information regarding flotation means for in-lap children.
B.4.1.16.3 Lifera fts and Slide/Rafts. Crewmembers must instruct passengers on liferaft and slide/raft retrieval from stowage and their preparation for use (refer to §§ 121.573 and 125.327(a)(6)).
B.4.1.16.4 Informa tion on Safety Information Briefing Cards. Crewmembers should emphasize that review of the passenger safety information cards is important.
Safety information briefing cards must not commingle extended overwater and non-extended-overwater equipment on the same card (refer to §§ 121.571(b) and 125.327).
B.4.1.17 Deterri ng Crewmember Interference. In response to Section 432 of the FAA Reauthorization Act of 2024, the FAA strongly encourages operators to include in pretakeoff passenger briefings information on the prohibition of crewmember interference. Information found in Title 49 of the United States Code (49 U.S.C.) and §§ 121.580 and 125.328 may be used in developing the recommended briefings:
1. Section 463 18, Interference With Cabin o r Flight Crew (excerpt):
“(a) GENERAL RULE.—An individual who physically or sexually assaults or threatens to physically or sexually assault a member of the flight crew or cabin crew of a civil aircraft or any other individual on the aircraft, or takes any action that poses an imminent threat to the safety of the aircraft or other individuals on the aircraft is liable to the United States Government for a civil penalty of not more than $35,000.”
2. Section 465 04, Interference With Flight Crew Members and Attendants: “An individual on an aircraft in the special aircraft jurisdiction of the United States who, by assaulting or intimidating a flight crew member or flight attendant of the aircraft, interferes with the performance of the duties of the member or attendant or lessens the ability of the member or attendant to perform those duties, or attempts or conspires to do such an act, shall be fined under title 18, imprisoned for not more than 20 years, or both. However, if a dangerous weapon is used in assaulting or intimidating the member or attendant, the individual shall be imprisoned for any term of years or for life.”
B.4.2 Post-Ta keoff. If a “Fasten Seat Belt” sign is installed, then immediately before or after the “Fasten Seat Belt” sign is turned off, an announcement must be made that passengers should keep their seatbelts fastened while seated even if the “Fasten Seat Belt” sign is turned off. If there is no “Fasten Seat Belt” sign installed, then crewmembers should inform passengers as soon as possible after takeoff that they should keep their seatbelts fastened. The possibility of encountering unexpected turbulence should be emphasized to passengers (refer to §§ 121.571(a)(1)(iii) and 125.327(a)(2)).
Appendix B B-9 B.4.3 Prelanding. A prelanding briefing is recommended and should include the following:
seatbelts must be securely fastened; smoking materials must be extinguished; tray tables and conference tables (if the aircraft is so equipped) must be secured in their stowed position; seat backs must be in a fully upright position; sleeper seats and premium business seats should be returned to the taxi, takeoff, and landing (TTL) position; footrest retracted; food, beverages, or tableware must be picked up; and carry-on baggage, including PEDs and movie/video screens, must be properly stowed for landing.
B.4.4 Postlanding. Postlanding safety instructions are not required by regulation; however, they are the industry standard practice. After landing, an appropriate crewmember should inform passengers to remain seated with seatbelts fastened until the “Fasten Seat Belt” sign has been turned off. This announcement should be accompanied by an explanation that this is for passenger safety and the safety of those seated around them. The signal to release the seatbelt, gather belongings, and proceed to exit is when the pilot turns off the “Fasten Seat Belt” sign. In addition, passengers should be reminded to use caution when opening the overhead bins; items may have shifted and could potentially injure seated passengers by falling from overhead bins. Passengers should be cautioned on the appropriate time to use cell phones in accordance with the operator’s procedures.
Passengers should also be reminded about prohibitions against smoking.
B.5 Passenger Safety Information Cards. Oral briefings must be supplemented with safety inf ormation briefing cards, which must be pertinent only to that type and model of aircraft and consistent with the CH’s procedures (refer to §§ 121.571(b) and 125.327(c)).
The information on the safety information cards should be consistent with the information contained in the operator’s manuals. When aircraft equipment is substantially different even within the same model of aircraft, the operator should provide safety information cards specific to that aircraft. Merely labeling the equipment depictions with the different types and models of aircraft is not sufficient. Safety information cards must also show the most common method used to operate the emergency exits in an emergency and other instructions necessary for the use of emergency equipment.
B.5.1 Design, Location, and Layout. Consideration of the design, dimensions, layout, and location of the passenger safety information briefing card can significantly contribute to passenger safety education. The passenger safety information card must be designed and located so that the seated passenger will be able to see and have access to the safety information card when it is placed in its normal location aboard the aircraft. The passenger safety information card should be large enough so that when placed in its normal location aboard the aircraft, the passenger seated for TTL position will be able to visually locate and identify the safety information card. It should not be possible for the safety information card, when it is in its normal location, to slip out of the sight of the passenger. The safety information card should have an eye-catching title or symbol identifying itself as safety or emergency instructions. The mode of presentation should be diagrammatic or pictorial, making written information, to the extent possible, unnecessary. The information on the safety information card must apply to only the type and model of aircraft on which it is used. The method used to depict equipment and actions can be pictures of people, diagrams, drawings, words, or combinations of these.
The use of international symbols is encouraged. All depictions should be easy to
Appendix B B-10 understand and not complex. Safety information cards should also be interesting and attractive so passengers will want to read them. For example, a multicolored card that has pictures and drawings will be picked up and read more often than a black and white printed card. Information regarding exit seating should be printed on the safety information card in the languages used by the CH (refer to §§ 121.571(b) and 125.327(c)).
B.5.2 Extraneous Information. Passenger safety information briefing cards should contain only information that is essential for safety. Each safety information briefing card must contain information pertinent only to the type and model of airplane used for that flight.
For example, advertising, schedules, or promotional sales information is not safety-related and should not be on the cards (refer to §§ 121.571(b) and 125.327(c)).
B.5.3 Content. Safety information briefing cards that provide information to passengers must include:
B.5.3.1 Pass enger Compliance With Safety Information. The instructions on the safety information briefing cards must advise passengers that they must comply with safety instructions including signs, placards, and instructions from crewmembers (refer to §§ 121.317, 121.571, and 125.327).
B.5.3.2 Smoking. The safety information briefing cards must inform passengers that smoking, including e-cigarettes and vape devices, is prohibited in the aircraft lavatory at all times (refer to §§ 121.317, 121.571, and 125.327).
B.5.3.3 Seatbelts (Including Seatbelts, Airbag Seatbelts and Shoulder Harness Lap Belt Combinations). The safety information briefing cards should have instructions for fastening, tightening, and opening seatbelts.
B.5.3.4 Seat Backs. The safety information briefing cards should provide instructions to passengers that their seat backs should be in the upright position for takeoff and landing (refer to §§ 121.311(e) and 125.327(a)(3)).
B.5.3.5 Floor Proximity Emergency Lighting. If the aircraft is equipped with floor proximity emergency lighting, the cards should inform passengers that emergency lights are located on or in the vicinity of the floor of the aircraft.
B.5.3.6 Exit Seating. An exit seat is a seat with direct access to an emergency exit without entering an aisle or passing around an obstruction. The passenger safety briefing must call attention to the existence of briefing cards located at exit seats (CHs may elect to incorporate the additional information required to be included in the exit seating briefing cards into the standard safety information briefing cards required to be provided for the use of all passengers). Exit seat information on safety cards must meet the requirements of § 121.585(b), (d), and (e). The exit seating briefing cards are part of the approved Exit Seating Program described or referenced in Operations Specification (OpSpec) A022, Approved Exit Seat Program.
Appendix B B-11 B.5.3.7 Exit Location. The safety information cards must give the location of every available exit in the cabin. The safety information cards should encourage passengers to familiarize themselves with the location of exits other than the one they entered (refer to §§ 121.571, 121.585, and 125.327).
B.5.3.8 Exit Operations. The safety information briefing cards must contain diagrams depicting the emergency opening of each exit type. Any manual operations necessary to successfully complete an evacuation, such as arming, manual inflation of the evacuation slide, location of lifelines, operation of the stairs, or the placement of the hatch type exit on the seat or outside the aircraft must also be included. The procedures for the placement of the hatch should be consistent with the procedures in the operator’s manual. Showing more than one method of opening a door could be confusing. Lessons learned from interviews with surviving passengers indicate that confusion is sometimes created by a diagram or pictograph of an exit operation only on one side of the aircraft. If, for instance, all the emergency door handles rotate toward the rear of the aircraft, this must be explained on the safety information cards. The explanation should show that the handles are rotated in the direction of the arrow (refer to §§ 121.571, 121.585, and 125.327).
B.5.3.9 Evacuation Slide/Assist Means. The safety information cards must contain instructions on the best method for exiting the aircraft using the slide or other installed means of assisting the passenger to exit the aircraft and get on the ground. Evacuation instructions for slides, stairs, and window exits depicted on safety information briefing cards must be in accordance with manufacturers’ specification and type certification (refer to §§ 121.571,
121.585, and 125.327).
B.5.3.10 Overwing Exit Use. The safety information briefing cards must contain instructions illustrating the proper method of egressing through an overwing exit. Safety information briefing cards must also contain instructions for passengers to walk or run on any ramp that leads from an exit. The direction and route of escape after leaving overwing exits must also be included. The procedure for placement of the window exit plug must be consistent with the procedure in the operator’s manual (refer to §§ 121.571, 121.585, and
125.327). NTSB Safety Recommendation A-10-081, following US Airways Flight 1549 ditching on the Hudson River, states that passengers should be aware of lifelines installed in the window frame. These assist devices are typically designed to assist passengers egressing through an overwing exit or boarding a raft during a ditching or unplanned water landing. Where certification for ditching in accordance with § 25.801 is applicable, there must be provisions to store lifelines. Accordingly, safety information briefing cards must identify lifeline stowage and instructions to enable the occupants to stay on the wing after ditching.
B.5.3.11 Carry-O n Baggage. Safety information cards should include clear instructions to “leave everything” behind in the event of an emergency egress.
Appendix B B-12 Passengers who remove carry-on baggage during emergency egress continue to present a challenge to crewmembers. Many operators include instructions to leave carry-on baggage behind in the event of an evacuation as part of the preflight safety briefing, and often illustrations are included on the safety information card. However, some passengers appear to not heed such information. Post-incident interviews with passengers and crewmembers report that passengers are unaware of the safety hazard that carry-on baggage can pose.
B.5.3.12 Brace Position. To prepare for an accident, one action that an occupant can take to contribute to their survival is to assume an appropriate brace-forimpact position. The safety information cards should contain information about protective brace positions to be assumed by passengers, including children, in all seat orientations (i.e., forward-, aft-, oblique-, and side-facing) and all seat spacing for that aircraft. To reduce detrimental interaction between the occupant’s arms and the seat back, the brace position for forwardfacing passenger seats has been modified by placing the hands down by the lower legs instead of on the seat back. This alternate position was successful in significantly reducing head and neck injury risk for all of the seat back types evaluated in a 2015 Civil Aerospace Medical Institute (CAMI) research study. The current positions recommended in Appendix D, Brace-for-Impact Positions, have been revised to provide an equivalent level of safety for all passenger seat back types.
B.5.3.13 Loc ation of Survival Equipment. The safety information cards must provide information about the location of survival equipment. This is best done by using diagrams (refer to §§ 121.571 and 125.327) .
B.5.3.14 Location and Use of Fire Extinguishers. The safety information cards must depict the location of fire extinguishers. In addition, they must provide information regarding the use of fire extinguishers (refer to §§ 121.571 and
125.327).
B.5.3.15 Individual Flotation Devices.
B.5.3.15.1 The cards must depict their stowage location and contain instructions concerning removal of the devices from the stowage locations, extraction from the stowage pouches or packages, manual and oral inflation backup systems, its use in the water, and the manual operation of survivor locator lights and accessories, as appropriate (refer to §§ 121.571(b)(2) and 125.327(b)(6)). The cards should depict the method of fitting adult life preservers on small children. If the operator supplies child flotation devices, the donning and method of inflation of these devices should be depicted on the cards.
B.5.3.15.2 When a passenger is informed about more than one type of flotation cushion or life preserver, it can be confusing. One method for informing passengers is
Appendix B B-13 to give each passenger information about the piece of individual flotation equipment that is located at that individual passenger’s seat. In some cases, this may mean different safety information cards at different seats and individual briefings at certain seats. When two sections on the same aircraft are equipped differently, each section would need a different passenger safety briefing. Another method for informing passengers is to advise them during the oral safety briefing that there are different types of flotation devices on the airplane, therefore, it is important that they study the safety information card carefully and be aware of the differences in the flotation equipment. The different methods of donning and/or operating the individual flotation device must be depicted on the safety information card and given in the oral safety briefing or demonstration (refer to §§ 121.571(a)(1)(iv), 121.573, and 125.327).
B.5.3.15.3 Section 121.340(a) requires that an airplane be equipped with a life preserver or approved flotation means for each occupant, that the device be within easy reach of each seated occupant and readily removable from the airplane.
Section 121.311 permits an adult occupying an approved seat to hold a child less than 2 years of age. This child is commonly referred to as an “in-lap” child.
1. One purpose of § 121.340(a) is to ensure that a flotation means is provided for each occupant. The flotation means may be a life preserver, a seat cushion, or a combination of flotation means. The FAA’s long-standing reading of § 121.340(a) is that all cabin occupants, including in-lap children, must have an individual flotation means available for use. AGC found that the rule requires a flotation means for all cabin occupants, including “in-lap” children.
2. As a practical matter, an adult would probably have trouble trying to control a child being buoyed by a typical full-sized life vest or seat cushion in the unlikely event of a landing in water. Survival factors research indicates that an in-lap child would benefit from specially designed flotation equipment that keeps the child’s torso out of the water.
Accordingly, the FAA encourages operators to consider providing appropriately designed flotation equipment, either life preservers or other approved equipment, for use by in-lap children.
3. If an operator should elect to provide specially sized flotation equipment for in-lap children, and if that equipment is located differently from the typical flotation equipment for other occupants, or operates differently, then additional information regarding that special equipment would be required in the briefing given to passengers. On the other hand, if that special equipment should differ only in respect to size (child size versus adult size) but not the location or function (both life vests are stored and donned similarly), then no additional information would be required in the oral briefing.
Appendix B B-14
4. Operators should not invent or create their own unique method of using a flotation device with an adult holding a lap child or infant. Operators should verify that the safety information card illustrations reflect the design specifications for the individual flotation cushion or life preserver (refer to the manufacturer’s specifications and TSO-C72c).
B.5.3.16 Oxygen Mask. The safety information cards should contain instructions on all cabin locations, donning, and means for adjusting oxygen masks; any further actions needed to start the flow of oxygen; and instructions to passengers to don their own oxygen mask before assisting children with their masks (refer to §§ 121.333(f) and 125.327).
B.5.3.17 PEDs. The safety information cards should inform passengers of permissible times, conditions, and limitations when various PEDs may be used (refer to guidance in InFOs 13010 and 13010SUP, FAA Aid to Operators for the Expanded Use of Passenger PEDs).
B.5.3.18 Seat Backs. The safety information card should provide information that seat backs must be placed in the full upright position before takeoff and landing.
B.5.3.19 Supplemental Information. The safety information cards may contain supplemental instructions. For example, for movement on the surface, takeoff, and landing, carry-on baggage and tray tables must be properly stowed, and galley service items must be collected from passengers and stowed (refer to §§ 121.577(b), 121.589(c), and 125.327).
B.5.3.20 Extended Overwater Operations. When liferafts are required to be carried in extended overwater operations, the safety information cards should depict liferaft and slide/raft stowage, launching, and securing locations. When lifelines are installed, the safety information card should depict how to access the lifeline and where to attach it to the wing. The safety information cards also must contain instructions for passengers concerning preparation for use, inflation methods, and the means for securing rafts to the aircraft (refer to §§ 121.571(b), 121.573(a), and 125.327(c)). Operators must avoid confusion by not combining overwater and non-overwater equipment on the same safety information briefing card.
Appendix C C-1 APPENDIX C. PART 135 OPERATIONS WITH AND WITHOUT FLIGHT
ATTENDANTS This appendix discusses the oral briefing and passenger information cards used in 14 CFR part 135 operations.
C.1 Crewmember Procedures. Passenger briefings are delivered orally or through video presentations. Each oral briefing provided by a carrier or commercial operator for its passengers must be explained and described in appropriate manuals (refer to part 135, §§ 135.23 and 135.117). The manuals should also contain a description of crewmember tasks and coordination procedures to ensure passenger compliance with information signs and crewmember’s safety instructions. This description should include the stipulation that crewmembers should notify the pilot in command (PIC) anytime a passenger refuses to comply with safety instructions. Crewmembers should neither be assigned nor perform non-safety-related duties during the safety information briefings if those duties could obstruct the view of the passengers or distract them from active listening.
C.2 Oral Briefings. The pre takeoff oral safety information briefing should be given so that each passenger can clearly hear it. Crewmembers giving these briefings should speak slowly and distinctly.15 The pretakeoff oral safety briefing may be given by prerecorded audiotape or videotape means. These methods of passenger safety briefing should be considered when the aircraft is equipped with the necessary videotape and sound equipment. The advantage of a prerecorded audiotape or videotape presentation is the assurance that a complete briefing is given, that the diction is good, and that an overall high-quality briefing is maintained. Prerecorded presentations also lend themselves very well to a multilingual presentation. In addition, a prerecorded presentation can include “closed captioning” for the deaf and other visual presentations, which may be more meaningful to passengers. Operators using prerecorded presentations should have procedures to ensure that screens used during these presentations, which extend into the aisles, are properly stowed prior to movement on the surface, takeoff, or landing. Screens located at passenger seats that could impede rapid passenger egress also should be stowed properly prior to movement on the surface, takeoff, or landing. In addition, operators should have alternative briefing procedures to follow if the prerecorded or WiFi presentation becomes inoperative (refer to § 135.117(f)).
15 Section 135.117(d) states the required oral briefing shall be given by the PIC, a crewmember, or other qualified person designated by the certificate holder and approved by the Administrator.
Note: Pr etakeoff oral, audio, video, or WiFi safety information briefings should contain only information that is essential for safety. For example, paid advertising, schedules, or promotional information is not safety-related and should not be commingled in the safety information briefing script.
C.2.1 Pretakeoff. In ac cordance with § 135.117, before each takeoff, the PIC must ensure that all passengers are orally briefed on each of the following. This oral briefing shall be given by the PIC or a crewmember.
Appendix C C-2 C.2.1.1 Compliance With Signs and Placards. The safety information briefing must include a statement that the FAA’s regulations require passenger compliance with the lighted passenger information signs (if required) and posted placards as well as crewmember instructions (refer to § 135.117).
C.2.1.2 Smoking. The safety information briefing must also include the ban on smoking (refer to 14 CFR part 252, § 252.3). This must include that:
1. Smoking, including electronic cigarettes (e-cigarettes) and vape devices, is not permitted on the ground, anytime the “No Smoking” sign (if required) is illuminated or, if applicable, when a flight has been designated as a no smoking flight (refer to §§ 135.127 and 252.1) ;
2. Federal regulations require passenger compliance with the lighted passenger information signs, posted placards, areas designated for safety purposes as no smoking areas, and crewmembers’ instructions (refer to §§ 135.117(a)(1) and 135.127 and part 252);
3. Smoking is prohibited in the lavatories (if installed) and other designated nonsmoking areas and that tampering with, destroying, or disabling smoke detectors in the lavatories is prohibited by Federal law (refer to §§ 135.117(a)(1) and 135.127);
4. Passengers must comply with the instructions of the crewmembers regarding smoking or the prohibition against smoking (refer to §§ 135.117(a)(1) and 135.327).
C.2.1.3 Seatbelts (Including Seatbelts, Airbag Seatbelts, and Shoulder Harness Lap Belt Combinations). The PIC or a crewmember must brief passengers on the method of fastening, tightening, and unfastening seatbelts. The PIC or crewmember also should brief passengers that seatbelts should be worn low and tight. Passengers must also be informed that their seatbelts must be fastened anytime the “Fasten Seat Belt” sign is illuminated (if installed) and that their seatbelts should be fastened anytime they are seated. In addition, passengers must be informed that they must obey the instructions of crewmembers concerning the use of seatbelts (refer to § 135.117(a)(2)).
C.2.1.4 Seat Backs. The PIC or a crewmember must brief passengers regarding the need to have their seat backs in an upright position before takeoff and landing (refer to § 135.117).
C.2.1.5 Exits. The PIC or a crewmember must brief passengers on the location and means of opening the passenger entry door and emergency exits.
Crewmembers should also brief passengers on any additional information about the exits. The passengers seated nearest to an exit or door should be briefed on the operation of that door or exit. Some window exits are equipped with a lifeline or rope installed in the window frame. On other aircraft equipped for overwater operation, the lifeline is located in a small overhead stowage bin. This lifeline is primarily designed to stabilize passengers