Appendix A A-6
• Providing adequate communication to the passenger for them to identify a prohibited item.
A.4.3 Rejecting.
Certificate holders are required to reject packages or baggage that show signs of containing undeclared dangerous goods.
A.4.3.1 Transporting Cargo.
Procedures for rejecting cargo shipments should include, but are not limited to:
• How the shipment is removed from the cargo stream;
• How the shipment is returned, disposed of, or stored;
• How record keeping of rejected shipments is implemented; and
• How the originator and others in the transport system are notified of a non-compliant shipment.
A.4.3.2 Transporting Passenger.
Procedures for rejecting dangerous goods in passenger baggage should include, but are not limited to:
• How the dangerous goods are removed from baggage, if prior to screening during check in;
• How to coordinate with security screening personnel to handle prohibited items found in screening;
• How the method of returning, disposing, or storing these items is determined;
• How record keeping of rejected shipments is implemented; and
• How the originator and others involved are notified.
A.4.4 Notifying.
Where the barriers to prevent undeclared dangerous goods entering the air transportation system fail, the certificate holder is required to notify the FAA when packages or baggage are found to contain undeclared dangerous goods, subsequent to their being offered and accepted for transportation. The procedures to notify and provide information to support oversight activities are essential to reducing the risk of future undeclared shipments. These procedures are part of the aviation safety system, as they provide the FAA information to evaluate compliance of others in the transport chain, and continually conduct safety trend analysis. This collaboration is a significant mitigation for risk management in aviation safety.
A.4.5 Evaluating.
Appendix A A-7 The certificate holder should implement processes and procedures for correction and evaluation of the root cause to prevent reoccurrence of undeclared dangerous goods.
This process should include the means to mitigate the risk of undeclared shipments in the certificate holder’s policies for risk management.
A.5 Plan Considering Proactive and Reactive Actions.
It is essential to educate personnel that conduct acceptance, rejection, handling, storage, packaging, and loading of items for transport onboard an aircraft on the techniques for preventing the transport of undeclared dangerous goods by air. Certificate holders have historically trained their personnel in the transport job functions to prevent noncompliant and undeclared dangerous goods shipments from entering the air transportation system. However, most actions performed by certificate holder’s personnel could be considered reactive, as the undeclared shipment has already entered the air transportation system when offered by the shipper. In this Appendix, proactive is an action that could prevent a shipper or passenger from offering undeclared dangerous goods to be transported by the certificate holder. The object of a complete plan would be to complement the reactive with proactive actions to mitigate the risk of having the noncompliant shipment in the system.
Advisory Circular Feedback If you find an error in this AC, have recommendations for improving it, or have suggestions for new items/subjects to be added, you may let us know by (1) emailing this form to Thomas.L.Kenny@faa.gov or (2) faxing it to the attention of the Office of Hazardous Materials Safety – Systems Oversight at (202) 267-9450.
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