Appendix A should be given to the format in which a mentor makes contact, the frequency of contact, and the types of topics that may be covered.
A.1.6 Practical Exercises. Practical exercises should focus on improving positive mentoring experiences and avoiding negative mentoring experiences. Role-playing exercises allow a mentor to practice interacting with a protege under situations that might occur on the job.
The following are examples of role-playing exercises:
1. Example 1: Professionalism. The protege makes an announcement of potential turbulence to the passengers. The protege makes the announcement in such a manner that many of the passengers are upset. The mentor must counsel the protege regarding the proper manner for making such announcements, with care not to be too negative toward the protege but still effectively making the point.
2. Example 2: Resolving interpersonal problems. The protege complains to the mentor about another PIC. The mentor must counsel the protege in such a way as to not disparage the other coworker or blame the protege unjustly, and potentially reach a positive resolution to the problem.
A -2
Advisory Circular Feedback Form If you find an error in this AC, have recommendations for improving it, or have suggestions for new items/subjects to be added, you may let us know by contacting the Air Transportation Division at 9-AFS-200-Correspondence@faa.gov or the Flight Standards Directives Management Officer at 9-AWA-AFB-120-Directives@faa.gov.
Subject: AC 135-43 CHG 1, Part 135 Second in Command Professional Development Program Date: _____________________ Please check all appropriate line items:
An err or ( proc edur al or typographical) has been noted in paragraph ____________ on page _______.
Recommend paragraph _____________ on page __________ be changed as follows:
______________________________________________________________________ ______________________________________________________________________ In a future change to this AC, please cover the following subject:
(Briefly describe what you want added.)
______________________________________________________________________ ______________________________________________________________________ Other comments:
______________________________________________________________________ ______________________________________________________________________ I would like to discuss the above. Please contact me.
Submitted by: Date: ______________________