Appendix B Figure B-2. Overdue Aircraft Flowchart Normal Tour Other Tour Non-Tour Flight (Not Scheduled Stop) (Scheduled Stop Tour) (Charter, Ferry, Training, etc.)
Potentially Overdue Aircraft-OCS: Potentially Overdue Aircraft-OCS:
• Consider the aircraft potentially overdue when the PIC fails to report inbound prior to ETA.
Consider there is a problem when GPS stops or is not tracking.
• Look for potential weather issues.
• If cannot find or establish communication within 5 minutes, see below.
• Consider the aircraft potentially overdue when the PIC tails to report a safe arrival at the ETA listed on the Company Flight Plan Form or the FAA Flight Plan Form or GPS tracker stopped.
Take Action! - OCS
• Attempt to contact PIC via radio (xxx.x; or other local VHF radio common traffic frequency) and/or by pilot's cellphone
• If no contact with the pilot can be made and/or other GPS track issues, continue with the steps below. Ask other OCS staff if they have made contact or there is any GPS tracker or radio issues number (see contact numbers list).
• If communication or location cannot be determined as PER GOM time limits, continue procedure below.
Immediate Notification-OCS
• Immediately notify all EFFC staff, the Director of Operations (DO) and the Chief Pilot that there is a potentially overdue aircraft (see contact numbers) and start overdue aircraft location procedures from the GOM Note: If both the DO and Chief Pilot are unable to be reached, the Flight Follower should continue with GOM procedures."
If aircraft is more than 10 minutes past ETA (and no report of the aircraft is received)
- DO and/or Chief Pilot:
• Initiate search by query or phone of the nearby airports and with other operators (see Local Area contact numbers).
If aircraft remains past due by more than 30 minutes
- DO and/or Chief Pilot:
• Notify the responsible FSDO or NTSB ROC that the aircraft is overdue (see Local Area contact numbers) initiate Accident Plan.
B-2
Appendix B Figure B-3. Operator Contact List - Main Base Main Office Main Base Maintenance 1800 Anywhere Street
(xxx) xxx-xxxx (Direct Line) CITY, STATE ZIP Office mainenance@yourbusiness.com
(xxx) xxx-xxxx (Toll Free) (xxx) xxx-xxxx
(xxx) xxx-xxxx (FAX) Mechanic, Joe Head Mechanic mechdude@yourbusiness.com Administration (xxx) xxx-xxxx Bossman, Joe Mechanic, Backup President backupmech@yourbusiness.com boss@yourbusiness.com (xxx) xxx-xxxx
(xxx) xxx-xxxx Vice, Buddy Ground Crew Vice President vman@yourbusiness.com Front Office, Person
(xxx) xxx-xxxx Office Manager offman@yourbusiness.com Guy, Operations (xXX) XXX-XXXX Director of Operations opsguy@yourbusiness.com #1 Specialist, Ops Control Instructor
(xxx) xxx-xxxx OCS, Joe Front Desk ocs1@yourbusiness.com
(xxx) xxx-XXxx Pilots #2 Specialist, Ops Control OCS Chief, Aviator Front Desk Chief Pilot ocs2@yourbusiness.com chief@yourbusiness.com (xxx) xxx-xxxx
(xxx) xxx-XXxx #3 Specialist, Ops Control Pilot, Joe OCS joepilot@yourbusiness.com Back Desk
(xxx) xxx-xxxx ocs3@yourbusiness.com
(xxx) xxx-xxxx В-З
Appendix B Figure B-4. Emergency/Out of Company Local Area Contact List Search and Rescue Contacts Other Commercial Air Tour Operators NTSB ROC Coast Guard Biggest Commercial Air Tour Operator
(xxx) xxx-xxxx (xxx) xxx-xxxx Near You
(xxx) xxx-Xxxx Local Fire or Police Contact Helicopter Patrol Next Biggest Nearby Commercial Air Tour
(xxx) xxx-xxxx Operator (xXX) XXX-XXXX Responsible FSDO Other Commercial Air Tour Operator Somewhere St, (xxx) xxx-Xxxx Some City, Your State, Zip Code Other Local Operators Your-FSDO@faa.gov (xxx) xXX-XXXX PH: (XXX) XXX-XXXX Main Office Number Other Airport Operator FSDO Manager (XXX) XXX-XXXx Fixed Based Operators (XXX) XXX-XXXX Principal Operations Inspector (XXX) XXX-XXXx Refuel Companies Principal Maintenance Inspector (XXX) XXX-XXXX Principal Avionics Inspector (XXX) XXX-XXXx (XXX) XXX-XXXX Nearby Airport Operations and Flight Schools (as applicable) (xXX) XXX-XXXX Air Traffic Controller Other Contacts Local Police Local Fire Local Airport Tower Department (XXX) XXX-XXXX
(xxx) xxx-xxxx (Urgent) (XXX) XXX-XXXX
(xxx) xxx-xxxx (Manager's Office) Tech Phone Nearby Airport Traffic Controllers ITT/Computers Phone System
(xxx) xxx-xxxx (Urgent) (XXX) XXX-XXXX (XXX) XXX-XXXX
(xxx) xxx-xxxx (Manager's Office) Cable/Internet Weather Contacts Local Cable (800) WX-BRIEF (XXX) XXX-XXXX GPS Tracker Support (XXX) XXX-XXXx (XXX) XXX-XXXX B-4
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Subject: AC 136-5, Enhanced Flight Following Center (EFFC) for Commercial Air Tour Operators Date: _____________________ Please mark all appropriate line items:
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