What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
Narrative: private jet expeditions had no information that was immediately available to the flight crew that power out or power back were unauthorized at Midway airport. This end gate was just recently being used by private jet. The captain was new to Midway airport. Captain assumed he could power out. The gate agent was not authorized or trained to marshall out the aircraft but did anyway when the contract ramp personell was late on arriving for a push back. Private jet has sent memos to all pilots and station managers to make aware of specific airport procedures in their daily operations. Company operations are updating their notes to include a permanent airport advisory page to be inserted in all company jet personnel manuals.
As the FAA filed it
NARRATIVE: PRIVATE JET EXPEDITIONS HAD NO INFORMATION THAT WAS IMMEDIATELY AVAILABLE TO THE FLIGHT CREW THAT POWER OUT OR POWER BACK WERE UNAUTHORIZED AT MIDWAY AIRPORT. THIS END GATE WAS JUST RECENTLY BEING USED BY PRIVATE JET. THE CAPTAIN WAS NEW TO MIDWAY AIRPORT. CAPTAIN ASSUMED HE COULD POWER OUT. THE GATE AGENT WAS NOT AUTHORIZED OR TRAINED TO MARSHALL OUT THE AIRCRAFT BUT DID ANYWAY WHEN THE CONTRACT RAMP PERSONELL WAS LATE ON ARRIVING FOR A PUSH BACK. PRIVATE JET HAS SENT MEMOS TO ALL PILOTS AND STATION MANAGERS TO MAKE AWARE OF SPECIFIC AIRPORT PROCEDURES IN THEIR DAILY OPERATIONS. COMPANY OPERATIONS ARE UPDATING THEIR NOTES TO INCLUDE A PERMANENT AIRPORT ADVISORY PAGE TO BE INSERTED IN ALL COMPANY JET PERSONNEL MANUALS.