What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) Flight attendant, laura homack, reported passenger, erik d. olsen, pushed her twice during boarding. America west ground ops supervisor did not want to assist by putting passenger off the aircraft. Reno airport police issued a written statement that in their opinion the removal of the passenger was not warranted. Flight attendant demanded that police issue a citation to passenger and remove him from the flight. Insufficient evidence of a violation. Report closed.
As the FAA filed it
(-23) FLIGHT ATTENDANT, LAURA HOMACK, REPORTED PASSENGER, ERIK D. OLSEN, PUSHED HER TWICE DURING BOARDING. AMERICA WEST GROUND OPS SUPERVISOR DID NOT WANT TO ASSIST BY PUTTING PASSENGER OFF THE AIRCRAFT. RENO AIRPORT POLICE ISSUED A WRITTEN STATEMENT THAT IN THEIR OPINION THE REMOVAL OF THE PASSENGER WAS NOT WARRANTED. FLIGHT ATTENDANT DEMANDED THAT POLICE ISSUE A CITATION TO PASSENGER AND REMOVE HIM FROM THE FLIGHT. INSUFFICIENT EVIDENCE OF A VIOLATION. REPORT CLOSED.