What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) During climb out from Lubbock airport, the pilot found that the collective travel was limited to about 85% or less. The pilot declared an emergency and returned to Lubbock, landing with no damages. Inspection of the collective linkages showed that the threaded end of a bolt was limiting the linkage movement in the collective. The bolt was installed backwards. The pilot had not needed to pull more than 85% when operating at lower elevation airports, but the density altitude of Lubbock (over 3800 feet) required more collective pitch than the linkage jam would allow. During modification and overhaul of the helicopter, the collective was disassembled to replace worn components. During the reassembly one of the bolts was placed in the wrong direction causing the threaded end of the bolt to limit the collective travel. The maintenance diagrams are complex, but do show the correct direction for the bolt to be installed. The Bell helicopter safety office was advised and they will emphasize in the maintenance manual the correct procedure for reinstallation.
As the FAA filed it
(-23) DURING CLIMB OUT FROM LUBBOCK AIRPORT, THE PILOT FOUND THAT THE COLLECTIVE TRAVEL WAS LIMITED TO ABOUT 85% OR LESS. THE PILOT DECLARED AN EMERGENCY AND RETURNED TO LUBBOCK, LANDING WITH NO DAMAGES. INSPECTION OF THE COLLECTIVE LINKAGES SHOWED THAT THE THREADED END OF A BOLT WAS LIMITING THE LINKAGE MOVEMENT IN THE COLLECTIVE. THE BOLT WAS INSTALLED BACKWARDS. THE PILOT HAD NOT NEEDED TO PULL MORE THAN 85% WHEN OPERATING AT LOWER ELEVATION AIRPORTS, BUT THE DENSITY ALTITUDE OF LUBBOCK (OVER 3800 FEET) REQUIRED MORE COLLECTIVE PITCH THAN THE LINKAGE JAM WOULD ALLOW. DURING MODIFICATION AND OVERHAUL OF THE HELICOPTER, THE COLLECTIVE WAS DISASSEMBLED TO REPLACE WORN COMPONENTS. DURING THE REASSEMBLY ONE OF THE BOLTS WAS PLACED IN THE WRONG DIRECTION CAUSING THE THREADED END OF THE BOLT TO LIMIT THE COLLECTIVE TRAVEL. THE MAINTENANCE DIAGRAMS ARE COMPLEX, BUT DO SHOW THE CORRECT DIRECTION FOR THE BOLT TO BE INSTALLED. THE BELL HELICOPTER SAFETY OFFICE WAS ADVISED AND THEY WILL EMPHASIZE IN THE MAINTENANCE MANUAL THE CORRECT PROCEDURE FOR REINSTALLATION.