What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(.4) Following landing, and prior to the balloon being secured to the ground, the pilot shut down the burner and the passengers egressed from the basket contrary to the pilot's instructions, which were to stay in the basket until she told them to exit. As a result of the decrease in weight, the balloon lifted off and drifted into power lines. Because the burner was shut down, the pilot had no control in the vertical plane.
As the FAA filed it
(.4) FOLLOWING LANDING, AND PRIOR TO THE BALLOON BEING SECURED TO THE GROUND, THE PILOT SHUT DOWN THE BURNER AND THE PASSENGERS EGRESSED FROM THE BASKET CONTRARY TO THE PILOT'S INSTRUCTIONS, WHICH WERE TO STAY IN THE BASKET UNTIL SHE TOLD THEM TO EXIT. AS A RESULT OF THE DECREASE IN WEIGHT, THE BALLOON LIFTED OFF AND DRIFTED INTO POWER LINES. BECAUSE THE BURNER WAS SHUT DOWN, THE PILOT HAD NO CONTROL IN THE VERTICAL PLANE.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.