What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23)The aircraft was enroute from nashville TN to sioux city, IA at an altitude of 26000 feet and had just been cleared to descend to 24000 feet when the left windshield shattered. The pilot declared an emergency, depressurized the cabin and diverted to the Des Moines airport. The aircraft landed safely with no further incident. The inner lamination of the windshield was found to have shattered. The outer lamination was not damaged. The windshield heat was on when the incident occured. There were no apparent abnormalities when the windshield heat was turned on. The damage windshield had been installed approximately three and a half year ago (1000 hours of operation).
As the FAA filed it
(-23)THE AIRCRAFT WAS ENROUTE FROM NASHVILLE TN TO SIOUX CITY, IA AT AN ALTITUDE OF 26000 FEET AND HAD JUST BEEN CLEARED TO DESCEND TO 24000 FEET WHEN THE LEFT WINDSHIELD SHATTERED. THE PILOT DECLARED AN EMERGENCY, DEPRESSURIZED THE CABIN AND DIVERTED TO THE DES MOINES AIRPORT. THE AIRCRAFT LANDED SAFELY WITH NO FURTHER INCIDENT. THE INNER LAMINATION OF THE WINDSHIELD WAS FOUND TO HAVE SHATTERED. THE OUTER LAMINATION WAS NOT DAMAGED. THE WINDSHIELD HEAT WAS ON WHEN THE INCIDENT OCCURED. THERE WERE NO APPARENT ABNORMALITIES WHEN THE WINDSHIELD HEAT WAS TURNED ON. THE DAMAGE WINDSHIELD HAD BEEN INSTALLED APPROXIMATELY THREE AND A HALF YEAR AGO (1000 HOURS OF OPERATION).