What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) On December 9, 2001 southwest airlines flight 2645, enroute from tulsa to Kansas City International Airport (mci), experienced unexpected moderated turbulence while climbing to their cruise altitude of FL240. Cabin attendant erika mayes was taking drink orders from the passengers when the turbulence caused her to be thrown to the floor at which time she suffered a back injury. After landing at mci Ms. Mayes was taken off the following flight due to this injury which was later diagnosed as an acute cervical strain. Incident number privacy data omitted is considered closed with the filing of this report - ref. privacy data omitted
As the FAA filed it
(-23) ON DECEMBER 9, 2001 SOUTHWEST AIRLINES FLIGHT 2645, ENROUTE FROM TULSA TO KANSAS CITY INTERNATIONAL AIRPORT (MCI), EXPERIENCED UNEXPECTED MODERATED TURBULENCE WHILE CLIMBING TO THEIR CRUISE ALTITUDE OF FL240. CABIN ATTENDANT ERIKA MAYES WAS TAKING DRINK ORDERS FROM THE PASSENGERS WHEN THE TURBULENCE CAUSED HER TO BE THROWN TO THE FLOOR AT WHICH TIME SHE SUFFERED A BACK INJURY. AFTER LANDING AT MCI MS. MAYES WAS TAKEN OFF THE FOLLOWING FLIGHT DUE TO THIS INJURY WHICH WAS LATER DIAGNOSED AS AN ACUTE CERVICAL STRAIN. INCIDENT NUMBER ^PRIVACY DATA ^ IS CONSIDERED CLOSED WITH THE FILING OF THIS REPORT - REF. ^PRIVACY DATA OMITTED^