What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) 11/14/2002 American eagle flight #4463 a/c N706RG; 11/14/2002 - crew reported at 27,000 feet in cruise that the first officer's windshield outer pane shattered, cabin oxygen mask deployed and aircraft descended to 11,000 feet. Emergency was declared and aircraft landed without incident and taxied to ramp. Windshield part number 163500110, serial #1780. Installation date 8/12/2001 @ station chm. Chief pilot advises that the aircraft captain in command intentionally decompressed the aircraft upon descent, due to the uncertainty of the windshield's integrity. Captain declared an emergency and proceeded to laguardia airport. 11/19/2002: provided information from sima flight operation: "at cruise flight level 270 somewhere north of acy heard a loud bang and saw first officer's windshield had shattered and was not able to tell if it was just outer or inner pane. Followed aom emergency procedures and during descent pax oxygen mask deployed. Declared an emergency and continued to laguardia airport for landing. Flight attendant was briefed on occurrence, and briefed pax. No brace order was given on landing. Pax seemed in good spirits during deplaning." 31 pax, 2 flight crew and 1 flight attendant on board aircraft during incident. No reported injuries.
As the FAA filed it
(-23) 11/14/2002 AMERICAN EAGLE FLIGHT #4463 A/C N706RG; 11/14/2002 - CREW REPORTED AT 27,000 FEET IN CRUISE THAT THE FIRST OFFICER'S WINDSHIELD OUTER PANE SHATTERED, CABIN OXYGEN MASK DEPLOYED AND AIRCRAFT DESCENDED TO 11,000 FEET. EMERGENCY WAS DECLARED AND AIRCRAFT LANDED WITHOUT INCIDENT AND TAXIED TO RAMP. WINDSHIELD PART NUMBER 163500110, SERIAL #1780. INSTALLATION DATE 8/12/2001 @ STATION CHM. CHIEF PILOT ADVISES THAT THE AIRCRAFT CAPTAIN IN COMMAND INTENTIONALLY DECOMPRESSED THE AIRCRAFT UPON DESCENT, DUE TO THE UNCERTAINTY OF THE WINDSHIELD'S INTEGRITY. CAPTAIN DECLARED AN EMERGENCY AND PROCEEDED TO LAGUARDIA AIRPORT. 11/19/2002: PROVIDED INFORMATION FROM SIMA FLIGHT OPERATION: "AT CRUISE FLIGHT LEVEL 270 SOMEWHERE NORTH OF ACY HEARD A LOUD BANG AND SAW FIRST OFFICER'S WINDSHIELD HAD SHATTERED AND WAS NOT ABLE TO TELL IF IT WAS JUST OUTER OR INNER PANE. FOLLOWED AOM EMERGENCY PROCEDURES AND DURING DESCENT PAX OXYGEN MASK DEPLOYED. DECLARED AN EMERGENCY AND CONTINUED TO LAGUARDIA AIRPORT FOR LANDING. FLIGHT ATTENDANT WAS BRIEFED ON OCCURRENCE, AND BRIEFED PAX. NO BRACE ORDER WAS GIVEN ON LANDING. PAX SEEMED IN GOOD SPIRITS DURING DEPLANING." 31 PAX, 2 FLIGHT CREW AND 1 FLIGHT ATTENDANT ON BOARD AIRCRAFT DURING INCIDENT. NO REPORTED INJURIES.