What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) During de-icing operations at the gate, after the passengers were boarded, the aircraft's nose cone was struck by a de-ice tower cart, which was being towed by a tug. This caused minor damage to the aircraft's nose cone. No passengers or crew were injured either in the aircraft or on the ground. The driver of the tug was driving too close to the aircraft, within the 10 feet minimum safety area, which was contrary to the company's station operations manual. privacy data omitted No eir will be written due to the lack of an FAR requiring air carriers to adhere to their own required company manuals.
As the FAA filed it
(-23) DURING DE-ICING OPERATIONS AT THE GATE, AFTER THE PASSENGERS WERE BOARDED, THE AIRCRAFT'S NOSE CONE WAS STRUCK BY A DE-ICE TOWER CART, WHICH WAS BEING TOWED BY A TUG. THIS CAUSED MINOR DAMAGE TO THE AIRCRAFT'S NOSE CONE. NO PASSENGERS OR CREW WERE INJURED EITHER IN THE AIRCRAFT OR ON THE GROUND. THE DRIVER OF THE TUG WAS DRIVING TOO CLOSE TO THE AIRCRAFT, WITHIN THE 10 FEET MINIMUM SAFETY AREA, WHICH WAS CONTRARY TO THE COMPANY'S STATION OPERATIONS MANUAL. ^PRIVACY DATA OMITTED^ NO EIR WILL BE WRITTEN DUE TO THE LACK OF AN FAR REQUIRING AIR CARRIERS TO ADHERE TO THEIR OWN REQUIRED COMPANY MANUALS.