What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) While on balloon sightseeing flight, the winds increased and pilot decided to land in a park. Balloon landed hard but stayed upright. One 84 year old passenger broke rib by being run into by another passenger. There was no damage to balloon. Counseled pilot on ensuring that passengers are properly briefed on possible hazards associated with balloon flight, specifically landings.
As the FAA filed it
(-23) WHILE ON BALLOON SIGHTSEEING FLIGHT, THE WINDS INCREASED AND PILOT DECIDED TO LAND IN A PARK. BALLOON LANDED HARD BUT STAYED UPRIGHT. ONE 84 YEAR OLD PASSENGER BROKE RIB BY BEING RUN INTO BY ANOTHER PASSENGER. THERE WAS NO DAMAGE TO BALLOON. COUNSELED PILOT ON ENSURING THAT PASSENGERS ARE PROPERLY BRIEFED ON POSSIBLE HAZARDS ASSOCIATED WITH BALLOON FLIGHT, SPECIFICALLY LANDINGS.