What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) On December 3, 2003 at approx 1400 hrs. privacy data omitted While on board Continental express flight 2322 from ewr to roc would not shut off his cell phone, cd player, and pager when instructed to do so by the flight attendant. privacy data omitted Was abusive and interfered with the flight attendant's duties. The flight landed at roc without further incident. This incident is considered closed.
As the FAA filed it
(-23) ON DECEMBER 3, 2003 AT APPROX 1400 HRS. ^PRIVACY DATA ^ WHILE ON BOARD CONTINENTAL EXPRESS FLIGHT 2322 FROM EWR TO ROC WOULD NOT SHUT OFF HIS CELL PHONE, CD PLAYER, AND PAGER WHEN INSTRUCTED TO DO SO BY THE FLIGHT ATTENDANT. ^PRIVACY DATA^ WAS ABUSIVE AND INTERFERED WITH THE FLIGHT ATTENDANT'S DUTIES. THE FLIGHT LANDED AT ROC WITHOUT FURTHER INCIDENT. THIS INCIDENT IS CONSIDERED CLOSED.