What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) On March 19, 2004 at about 1706 EST call sign execjet 550, a Raytheon Hawker 1000 serial number 259050 N550QS operated by netjets aviation, inc. (dxta), enroute from pbi to montgomery, al notified ATC that they were returning to pbi due to a control problem. The aircraft landed at pbi at about 1724EST without further incident. The pilot entered into the flight log the following. "Climbing through approx. FL280, we experienced a severe longitudinal oscillation. The yoke oscillated left and right rapidly and the wings were flexing 4 to 6 inches, disconnected auto-pilot with no positive affect, improved as we slowed from 275 (approx) to 250-550KT. A raytheon-houston technician inspected the aircraft on March 20, 2004 and found chafe tape coming loose on the right wing lens tip and no other discrepancies. An operational check flight was conducted from pbi to tpa on March 21, 2004 and the following observations were made by the crew, "climbing through FL290 we experienced mild to occasional yoke oscillation left and right, also visually checked ailerons right side was fluttering mildly, this was not apparent in cruise or descent. Re-inspection of the aircraft at raytheon-tampa found 3 (2 on the right and 1 on the left) aileron hinge bushings were not installed at the previous maintenance at raytheon-little rock. This investigation is considered closed.
As the FAA filed it
(-23) ON MARCH 19, 2004 AT ABOUT 1706 EST CALL SIGN EXECJET 550, A RAYTHEON HAWKER 1000 SERIAL NUMBER 259050 N550QS OPERATED BY NETJETS AVIATION, INC. (DXTA), ENROUTE FROM PBI TO MONTGOMERY, AL NOTIFIED ATC THAT THEY WERE RETURNING TO PBI DUE TO A CONTROL PROBLEM. THE AIRCRAFT LANDED AT PBI AT ABOUT 1724EST WITHOUT FURTHER INCIDENT. THE PILOT ENTERED INTO THE FLIGHT LOG THE FOLLOWING. "CLIMBING THROUGH APPROX. FL280, WE EXPERIENCED A SEVERE LONGITUDINAL OSCILLATION. THE YOKE OSCILLATED LEFT AND RIGHT RAPIDLY AND THE WINGS WERE FLEXING 4 TO 6 INCHES, DISCONNECTED AUTO-PILOT WITH NO POSITIVE AFFECT, IMPROVED AS WE SLOWED FROM 275 (APPROX) TO 250-550KT. A RAYTHEON-HOUSTON TECHNICIAN INSPECTED THE AIRCRAFT ON MARCH 20, 2004 AND FOUND CHAFE TAPE COMING LOOSE ON THE RIGHT WING LENS TIP AND NO OTHER DISCREPANCIES. AN OPERATIONAL CHECK FLIGHT WAS CONDUCTED FROM PBI TO TPA ON MARCH 21, 2004 AND THE FOLLOWING OBSERVATIONS WERE MADE BY THE CREW, "CLIMBING THROUGH FL290 WE EXPERIENCED MILD TO OCCASIONAL YOKE OSCILLATION LEFT AND RIGHT, ALSO VISUALLY CHECKED AILERONS RIGHT SIDE WAS FLUTTERING MILDLY, THIS WAS NOT APPARENT IN CRUISE OR DESCENT. RE-INSPECTION OF THE AIRCRAFT AT RAYTHEON-TAMPA FOUND 3 (2 ON THE RIGHT AND 1 ON THE LEFT) AILERON HINGE BUSHINGS WERE NOT INSTALLED AT THE PREVIOUS MAINTENANCE AT RAYTHEON-LITTLE ROCK. THIS INVESTIGATION IS CONSIDERED CLOSED.