What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) April 14, 2004 approximately 1745 LCL time. Southwest airlines flight 1025, proceeding from baltimore-washington international airport, baltimore, MD (bwi) to long island macarthur airport, ronkonkoma, NY (isp), encountered an area of clear air turbulence at FL210, near the colts neck VOR (cyn) 154 degree radial, 22 DME. The aircraft was operating just east of an area of forecast occasional severe turbulence. Prior to the event, the aircraft was experiencing continuous light chop. The seat belt sign was on. The flight crew asked ATC for a ride report and was told to expect nothing worse than they had. As a result of the clear air turbulence, one flight attendant suffered a multiple compound fracture of her ankle. The aircraft landed at isp without further incident. No further action is deemed necessary.
As the FAA filed it
(-23) APRIL 14, 2004 APPROXIMATELY 1745 LCL TIME. SOUTHWEST AIRLINES FLIGHT 1025, PROCEEDING FROM BALTIMORE-WASHINGTON INTERNATIONAL AIRPORT, BALTIMORE, MD (BWI) TO LONG ISLAND MACARTHUR AIRPORT, RONKONKOMA, NY (ISP), ENCOUNTERED AN AREA OF CLEAR AIR TURBULENCE AT FL210, NEAR THE COLTS NECK VOR (CYN) 154 DEGREE RADIAL, 22 DME. THE AIRCRAFT WAS OPERATING JUST EAST OF AN AREA OF FORECAST OCCASIONAL SEVERE TURBULENCE. PRIOR TO THE EVENT, THE AIRCRAFT WAS EXPERIENCING CONTINUOUS LIGHT CHOP. THE SEAT BELT SIGN WAS ON. THE FLIGHT CREW ASKED ATC FOR A RIDE REPORT AND WAS TOLD TO EXPECT NOTHING WORSE THAN THEY HAD. AS A RESULT OF THE CLEAR AIR TURBULENCE, ONE FLIGHT ATTENDANT SUFFERED A MULTIPLE COMPOUND FRACTURE OF HER ANKLE. THE AIRCRAFT LANDED AT ISP WITHOUT FURTHER INCIDENT. NO FURTHER ACTION IS DEEMED NECESSARY.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.