What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) On June 4, 2004, at 1817 central daylight time, a Boeing 737-7H4, N757LV, operated by southwest airlines co., as flight 2297, encountered turbulence approximately 15 nautical miles southeast of Liberal, KS, during cruise flight at flight level 370. One flight attendant was seriously injured. The flight then diverted to Kansas city international airport, Kansas city, MO, where it landed without further incident. Visual and instrument meteorological conditions with convective activity prevailed at the time of the accident. The passenger carrying flight was operating on an instrument rules flight plan under the provisions of title 14 code of federal regulations part 121. The 2 flight crew members, 2 remaining flight attendants, and 131 passengers reported no injuries. The flight departed from phoenix sky harbor international airport, phoenix, AZ, at 1650 mountain daylight time, and was enroute to port columbus international airport, columbus, OH.
As the FAA filed it
(-23) ON JUNE 4, 2004, AT 1817 CENTRAL DAYLIGHT TIME, A BOEING 737-7H4, N757LV, OPERATED BY SOUTHWEST AIRLINES CO., AS FLIGHT 2297, ENCOUNTERED TURBULENCE APPROXIMATELY 15 NAUTICAL MILES SOUTHEAST OF LIBERAL, KS, DURING CRUISE FLIGHT AT FLIGHT LEVEL 370. ONE FLIGHT ATTENDANT WAS SERIOUSLY INJURED. THE FLIGHT THEN DIVERTED TO KANSAS CITY INTERNATIONAL AIRPORT, KANSAS CITY, MO, WHERE IT LANDED WITHOUT FURTHER INCIDENT. VISUAL AND INSTRUMENT METEOROLOGICAL CONDITIONS WITH CONVECTIVE ACTIVITY PREVAILED AT THE TIME OF THE ACCIDENT. THE PASSENGER CARRYING FLIGHT WAS OPERATING ON AN INSTRUMENT RULES FLIGHT PLAN UNDER THE PROVISIONS OF TITLE 14 CODE OF FEDERAL REGULATIONS PART 121. THE 2 FLIGHT CREW MEMBERS, 2 REMAINING FLIGHT ATTENDANTS, AND 131 PASSENGERS REPORTED NO INJURIES. THE FLIGHT DEPARTED FROM PHOENIX SKY HARBOR INTERNATIONAL AIRPORT, PHOENIX, AZ, AT 1650 MOUNTAIN DAYLIGHT TIME, AND WAS ENROUTE TO PORT COLUMBUS INTERNATIONAL AIRPORT, COLUMBUS, OH.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.