What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) The pilot stated he boarded two passengers and told the other passengers to wait. He began inflating the balloon, the instructed the waiting passengers to continued boarding. Light gusty winds were causing the basket to move slightly while still moored to the ground. As the third passenger was climbing into the basket, the basket moved with the wind and the passenger fell to the floor of the basket fracturing her collar bone.
As the FAA filed it
(-23) THE PILOT STATED HE BOARDED TWO PASSENGERS AND TOLD THE OTHER PASSENGERS TO WAIT. HE BEGAN INFLATING THE BALLOON, THE INSTRUCTED THE WAITING PASSENGERS TO CONTINUED BOARDING. LIGHT GUSTY WINDS WERE CAUSING THE BASKET TO MOVE SLIGHTLY WHILE STILL MOORED TO THE GROUND. AS THE THIRD PASSENGER WAS CLIMBING INTO THE BASKET, THE BASKET MOVED WITH THE WIND AND THE PASSENGER FELL TO THE FLOOR OF THE BASKET FRACTURING HER COLLAR BONE.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.
Other reports on N3037V · 1
Matched to the same aircraft by N-number and date.