What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) During landing, passenger privacy data omitted lost her balance when basket tipped and fell on pilot. Medical determination indicated a sprained ankle. Next day, medical office called to say they found a small hairline fracture in ankle. Landing was hard and passengers verified that hard landing briefing was given.
As the FAA filed it
(-23) DURING LANDING, PASSENGER ^PRIVACY DATA OM^ LOST HER BALANCE WHEN BASKET TIPPED AND FELL ON PILOT. MEDICAL DETERMINATION INDICATED A SPRAINED ANKLE. NEXT DAY, MEDICAL OFFICE CALLED TO SAY THEY FOUND A SMALL HAIRLINE FRACTURE IN ANKLE. LANDING WAS HARD AND PASSENGERS VERIFIED THAT HARD LANDING BRIEFING WAS GIVEN.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.