What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) Flight crew reported R1 window heater arcing with flames. Captain has reported to delta flight control the crew turned off window heat, donned oxygen masks, and they prepared to use fire extinguisher, but flames stopped just prior to its use. The fire extinguisher was not discharged. The flight diverted to Brindisi, italy where it landed safely, de-planed 222 passengers normally and reports no injuries to any passengers or flight crew.
As the FAA filed it
(-23) FLIGHT CREW REPORTED R1 WINDOW HEATER ARCING WITH FLAMES. CAPTAIN HAS REPORTED TO DELTA FLIGHT CONTROL THE CREW TURNED OFF WINDOW HEAT, DONNED OXYGEN MASKS, AND THEY PREPARED TO USE FIRE EXTINGUISHER, BUT FLAMES STOPPED JUST PRIOR TO ITS USE. THE FIRE EXTINGUISHER WAS NOT DISCHARGED. THE FLIGHT DIVERTED TO BRINDISI, ITALY WHERE IT LANDED SAFELY, DE-PLANED 222 PASSENGERS NORMALLY AND REPORTS NO INJURIES TO ANY PASSENGERS OR FLIGHT CREW.
NTSB investigation
The NTSB’s investigation of this event, with its probable cause and findings. Matched to this report by N-number and date.