What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) Received information from operations unit supervisor that a possible aircraft ice incident had occurred in Holland, PA. Contacted the ops center privacy data omitted for an update on the event. They were aware that something had happened but had no information. Watched the local abc (CH6) and cbs (CH3) affiliates' news casts on their internet webpages. They supplied the correct address privacy data omitted , the name of one of the occupants privacy data omitted and the approximate time of the event (just after midnight). Since Holland, PA is in their district, contacted the abe FSDO (privacy data omitted to confirm that they were not going to conduct an investigation and to obtain any information they had, which was none. Contacted the phl ATCT privacy data omitted to coordinate the retrieval of audio tapes and radar tracks. Was informed that Holland, PA lies directly under the yardley VOR (ard) approach corridor into new york approach control. ^priv^ will coordinate with the other atct's and centers for their data. Contacted the northampton township police department. They supplied the names of the three occupants of the house privacy data omitted privacy data omitted, their house telephone number privacy data omitted and a fax of their police report. Called the ^priv^ house and confirmed with privacy data omitted that I could make an on scene investigation at approximately 11:00 am. Arrived at the ^priv^ house at approximately 11:15. Abc (CH6) and a cbs (CH3) news vans were parked in front of the house. Entered the house through the garage and avoid the media. Met the extended ^priv^ family. Everyone could speak varying degrees of english (they're korean). The daughter's privacy data omitted with the aid of her fiance privacy data omitted I started my investigation from the attic and worked my way down. The ice apparently penetrated the roof almost vertically, passed between two rafters, continued through the attic floor/second floor ceiling, entered the front foyer, just missed the chandelier and struck the marble floor approximately six feet from the front door. Due to the design of the house the front foyer is open up to the second floor ceiling. Two pieces of ice were saved. The family says that they found ice fragments in the adjacent rooms, the attic, as well as in the front yard. privacy data omitted ^ Promised to email me a statement over the weekend and will call me if whe remembers any additional information. I informed her that we would not need the ice, but instructed her to save it for the insurance company. Received list from phl ATCT privacy data omitted of potential aircraft. List consisted of times beacon codes, control facilities and altitude. Contacted privacy data omitted (DC qa) requesting flight numbers that correspond with appropriate beacon codes of the five flights that fit the time period of the incident. Received email from privacy data omitted with requested information. Emailed Continental and fed ex pmi's requesting information of three suspected usa 3000 flight. Received information from all three pmi's with information on the suspected flights. None of the aircraft experienced maintenance issues (writeups or mel's) that would lead to the ice event. All legitimate avenues of investigation being explored, this investigation is considered closed.
As the FAA filed it
(-23) RECEIVED INFORMATION FROM OPERATIONS UNIT SUPERVISOR THAT A POSSIBLE AIRCRAFT ICE INCIDENT HAD OCCURRED IN HOLLAND, PA. CONTACTED THE OPS CENTER ^PRIVACY^ FOR AN UPDATE ON THE EVENT. THEY WERE AWARE THAT SOMETHING HAD HAPPENED BUT HAD NO INFORMATION. WATCHED THE LOCAL ABC (CH6) AND CBS (CH3) AFFILIATES' NEWS CASTS ON THEIR INTERNET WEBPAGES. THEY SUPPLIED THE CORRECT ADDRESS ^PRIVACY DATA OMITTED^ , THE NAME OF ONE OF THE OCCUPANTS ^PRIVACY DATA OM^ AND THE APPROXIMATE TIME OF THE EVENT (JUST AFTER MIDNIGHT). SINCE HOLLAND, PA IS IN THEIR DISTRICT, CONTACTED THE ABE FSDO (^PRIVACY DATA OMIT^ TO CONFIRM THAT THEY WERE NOT GOING TO CONDUCT AN INVESTIGATION AND TO OBTAIN ANY INFORMATION THEY HAD, WHICH WAS NONE. CONTACTED THE PHL ATCT ^PRIVACY DATA ^ TO COORDINATE THE RETRIEVAL OF AUDIO TAPES AND RADAR TRACKS. WAS INFORMED THAT HOLLAND, PA LIES DIRECTLY UNDER THE YARDLEY VOR (ARD) APPROACH CORRIDOR INTO NEW YORK APPROACH CONTROL. ^PRIV^ WILL COORDINATE WITH THE OTHER ATCT'S AND CENTERS FOR THEIR DATA. CONTACTED THE NORTHAMPTON TOWNSHIP POLICE DEPARTMENT. THEY SUPPLIED THE NAMES OF THE THREE OCCUPANTS OF THE HOUSE ^PRIVACY DATA OMITTED^ ^PRIVACY DATA OMITTED^, THEIR HOUSE TELEPHONE NUMBER ^PRIVACY DATA O^ AND A FAX OF THEIR POLICE REPORT. CALLED THE ^PRIV^ HOUSE AND CONFIRMED WITH ^PRIVACY DATA ^ THAT I COULD MAKE AN ON SCENE INVESTIGATION AT APPROXIMATELY 11:00 AM. ARRIVED AT THE ^PRIV^ HOUSE AT APPROXIMATELY 11:15. ABC (CH6) AND A CBS (CH3) NEWS VANS WERE PARKED IN FRONT OF THE HOUSE. ENTERED THE HOUSE THROUGH THE GARAGE AND AVOID THE MEDIA. MET THE EXTENDED ^PRIV^ FAMILY. EVERYONE COULD SPEAK VARYING DEGREES OF ENGLISH (THEY'RE KOREAN). THE DAUGHTER'S ^PRIVACY DA^ WITH THE AID OF HER FIANCE ^PRIVACY DATA^ I STARTED MY INVESTIGATION FROM THE ATTIC AND WORKED MY WAY DOWN. THE ICE APPARENTLY PENETRATED THE ROOF ALMOST VERTICALLY, PASSED BETWEEN TWO RAFTERS, CONTINUED THROUGH THE ATTIC FLOOR/SECOND FLOOR CEILING, ENTERED THE FRONT FOYER, JUST MISSED THE CHANDELIER AND STRUCK THE MARBLE FLOOR APPROXIMATELY SIX FEET FROM THE FRONT DOOR. DUE TO THE DESIGN OF THE HOUSE THE FRONT FOYER IS OPEN UP TO THE SECOND FLOOR CEILING. TWO PIECES OF ICE WERE SAVED. THE FAMILY SAYS THAT THEY FOUND ICE FRAGMENTS IN THE ADJACENT ROOMS, THE ATTIC, AS WELL AS IN THE FRONT YARD. ^PRIVACY ^ PROMISED TO EMAIL ME A STATEMENT OVER THE WEEKEND AND WILL CALL ME IF WHE REMEMBERS ANY ADDITIONAL INFORMATION. I INFORMED HER THAT WE WOULD NOT NEED THE ICE, BUT INSTRUCTED HER TO SAVE IT FOR THE INSURANCE COMPANY. RECEIVED LIST FROM PHL ATCT ^PRIVACY DATA^ OF POTENTIAL AIRCRAFT. LIST CONSISTED OF TIMES BEACON CODES, CONTROL FACILITIES AND ALTITUDE. CONTACTED ^PRIVACY DATA ^ (DC QA) REQUESTING FLIGHT NUMBERS THAT CORRESPOND WITH APPROPRIATE BEACON CODES OF THE FIVE FLIGHTS THAT FIT THE TIME PERIOD OF THE INCIDENT. RECEIVED EMAIL FROM ^PRIVACY DATA ^ WITH REQUESTED INFORMATION. EMAILED CONTINENTAL AND FED EX PMI'S REQUESTING INFORMATION OF THREE SUSPECTED USA 3000 FLIGHT. RECEIVED INFORMATION FROM ALL THREE PMI'S WITH INFORMATION ON THE SUSPECTED FLIGHTS. NONE OF THE AIRCRAFT EXPERIENCED MAINTENANCE ISSUES (WRITEUPS OR MEL'S) THAT WOULD LEAD TO THE ICE EVENT. ALL LEGITIMATE AVENUES OF INVESTIGATION BEING EXPLORED, THIS INVESTIGATION IS CONSIDERED CLOSED.