What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
(-23) This office was notified by the new england region operations center that: "united 923, B767/H heathrow to dulles diverted to Bangor, ME landing without incident runway 33 at 0942 EDT, 4/1/09 after shutting down #1 engine and smoke in the cockpit, "this inspector spoke with united maintenance control manager on 4-1-09 and was informed that right engine #2 was the engine that was shut down. Maintenance control manager stated that aircraft had smoke in the cabin per flight attendant crew and that only the smell of smoke was present in the cockpit. Manager stated that engine had a loud grinding noise on the ground after landing. This inspector spoke with city of Bangor aircraft maintenance and was informed that upon opening engine chip dector found to have debris on it. At this time united suspects either a gearbox failure or engine main bearing failure. United to send crew to bgr with an engine to remove and replace #2 engine. Crew stated to contact mx. That oil vapor in cabin, no smoke. Notified c.m.o. this report closed.
As the FAA filed it
(-23) THIS OFFICE WAS NOTIFIED BY THE NEW ENGLAND REGION OPERATIONS CENTER THAT: "UNITED 923, B767/H HEATHROW TO DULLES DIVERTED TO BANGOR, ME LANDING WITHOUT INCIDENT RUNWAY 33 AT 0942 EDT, 4/1/09 AFTER SHUTTING DOWN #1 ENGINE AND SMOKE IN THE COCKPIT, "THIS INSPECTOR SPOKE WITH UNITED MAINTENANCE CONTROL MANAGER ON 4-1-09 AND WAS INFORMED THAT RIGHT ENGINE #2 WAS THE ENGINE THAT WAS SHUT DOWN. MAINTENANCE CONTROL MANAGER STATED THAT AIRCRAFT HAD SMOKE IN THE CABIN PER FLIGHT ATTENDANT CREW AND THAT ONLY THE SMELL OF SMOKE WAS PRESENT IN THE COCKPIT. MANAGER STATED THAT ENGINE HAD A LOUD GRINDING NOISE ON THE GROUND AFTER LANDING. THIS INSPECTOR SPOKE WITH CITY OF BANGOR AIRCRAFT MAINTENANCE AND WAS INFORMED THAT UPON OPENING ENGINE CHIP DECTOR FOUND TO HAVE DEBRIS ON IT. AT THIS TIME UNITED SUSPECTS EITHER A GEARBOX FAILURE OR ENGINE MAIN BEARING FAILURE. UNITED TO SEND CREW TO BGR WITH AN ENGINE TO REMOVE AND REPLACE #2 ENGINE. CREW STATED TO CONTACT MX. THAT OIL VAPOR IN CABIN, NO SMOKE. NOTIFIED C.M.O. THIS REPORT CLOSED.