What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
On 09/09/09 cathay pacific flight 838, A-340-300, was enroute to vancouver, Canada at an altitude of FL360 when the copilots wind shield started to crack. The flight crew asked the oakland center controller for clearance to descend to FL230. The controller advised that he was unable due to traffic. Flight 838 then declared an emergency, offset 15 NM left of course and descent to FL230 in accordance with the A-340 quick reference handbook. After reaching FL230, flight 838 cancelled the emergency and the remainder of the flight was uneventful. Notified privacy data omitted, oak ARTCC, by telephone on 10/21/2009, of the final deposition of this incident (8020.11B page 602 paragraph f. privacy data omitted Had no comments concerning the deposition.
As the FAA filed it
ON 09/09/09 CATHAY PACIFIC FLIGHT 838, A-340-300, WAS ENROUTE TO VANCOUVER, CANADA AT AN ALTITUDE OF FL360 WHEN THE COPILOTS WIND SHIELD STARTED TO CRACK. THE FLIGHT CREW ASKED THE OAKLAND CENTER CONTROLLER FOR CLEARANCE TO DESCEND TO FL230. THE CONTROLLER ADVISED THAT HE WAS UNABLE DUE TO TRAFFIC. FLIGHT 838 THEN DECLARED AN EMERGENCY, OFFSET 15 NM LEFT OF COURSE AND DESCENT TO FL230 IN ACCORDANCE WITH THE A-340 QUICK REFERENCE HANDBOOK. AFTER REACHING FL230, FLIGHT 838 CANCELLED THE EMERGENCY AND THE REMAINDER OF THE FLIGHT WAS UNEVENTFUL. NOTIFIED ^PRIVACY DATA OMITTED^, OAK ARTCC, BY TELEPHONE ON 10/21/2009, OF THE FINAL DEPOSITION OF THIS INCIDENT (8020.11B PAGE 602 PARAGRAPH F. ^PRIVACY DATA OMITTED^ HAD NO COMMENTS CONCERNING THE DEPOSITION.