What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
Alaska airlines flight 7702, aircraft N560AS, a Boeing 737-890, serial number 35179 was parked at o'hare international gate L-1 preparing to depart to puerto vallarta Mexico with the crew and passengers on board. A prospect service truck #201 drove under the left wing striking the lower portion of the wing. There were no injuries to passengers or crew. Alaska airlines dispatched another aircraft to transport the passengers. An upper support structure on the truck came in contact with the lower wing leaving a gouge approximately nine inches in length, five feet inboard from the wing tip, in the second access panel inboard. This penetrated the panel exposing the honeycomb. Also just aft of that, there was a scrape approximately seven and a half inches in length which did not penetrate the wing structure. Approximately three feet from the wing tip just forward of the first access panel there were two scrapes that did not penetrate the lower wing and were approximately five inches in length. When I arrived at the aircraft I was met by the airport operations supervisor privacy data omitted. We inspected the service truck that struck the aircraft and he informed me that the driver had been taken for a drug test at that time. We then went to the terminal area where I met with the station manager privacy data omitted who gave me a copy of the police report. She also informed me that flight crew had departed the aircraft by the time of my arrival so they were unable to be interviewed. They did put an entry in the logbook regarding the damage which I found when I inspected the interior of the aircraft. The station manager called flight check, the contract maintenance personnel who support Alaska airlines at ord to have the mechanic who was working the aircraft at that time, return to be interviewed.privacy data omitted The mechanic for flight check informed me he had inspected the aircraft and that he was in contact with Alaska airlines maintenance control and had taken pictures of the damage and was working with Alaska airlines engineering department to determine if they could ferry that aircraft to seattle Washington for a permanent repair.I talked with privacy data omitted at Alaska maintenance control and who confirmed this and asked me to contact privacy data omitted who is the director of safety and engineering department. I did so and he told me that they would make the necessary determination as to the temporary repair and ferry the aircraft to seattle. After looking at the damage once more I released the aircraft, allowed the operations personnel to off load the catering and baggage and released the aircraft to be repaired by flight check.I received a phone call from privacy data omitted the principal maintenance inspector for Alaska airlines. I briefed him on what had transpired and that I had released the aircraft for repair. He informed me that he had seen pictures of the damage and was aware of Alaska airlines intentions for a ferry flight.I asked privacy data omitted from flight check to fax the completed log sheet(s) to my attention once the necessary repairs had been accomplished. When I returned to the FSDO there was a police report describing the damage. The completed log sheets describing the inspections, maintenance actions performed and ferry flight sign off were faxed shortly there after. I also received a phone call from the supervisor of prospect services stating that he would send a copy of the drivers report to our office. privacy data omittedAsiord-fsdo
As the FAA filed it
ALASKA AIRLINES FLIGHT 7702, AIRCRAFT N560AS, A BOEING 737-890, SERIAL NUMBER 35179 WAS PARKED AT O'HARE INTERNATIONAL GATE L-1 PREPARING TO DEPART TO PUERTO VALLARTA MEXICO WITH THE CREW AND PASSENGERS ON BOARD. A PROSPECT SERVICE TRUCK #201 DROVE UNDER THE LEFT WING STRIKING THE LOWER PORTION OF THE WING. THERE WERE NO INJURIES TO PASSENGERS OR CREW. ALASKA AIRLINES DISPATCHED ANOTHER AIRCRAFT TO TRANSPORT THE PASSENGERS. AN UPPER SUPPORT STRUCTURE ON THE TRUCK CAME IN CONTACT WITH THE LOWER WING LEAVING A GOUGE APPROXIMATELY NINE INCHES IN LENGTH, FIVE FEET INBOARD FROM THE WING TIP, IN THE SECOND ACCESS PANEL INBOARD. THIS PENETRATED THE PANEL EXPOSING THE HONEYCOMB. ALSO JUST AFT OF THAT, THERE WAS A SCRAPE APPROXIMATELY SEVEN AND A HALF INCHES IN LENGTH WHICH DID NOT PENETRATE THE WING STRUCTURE. APPROXIMATELY THREE FEET FROM THE WING TIP JUST FORWARD OF THE FIRST ACCESS PANEL THERE WERE TWO SCRAPES THAT DID NOT PENETRATE THE LOWER WING AND WERE APPROXIMATELY FIVE INCHES IN LENGTH.WHEN I ARRIVED AT THE AIRCRAFT I WAS MET BY THE AIRPORT OPERATIONS SUPERVISOR ^PRIVACY DATA OMITTED^. WE INSPECTED THE SERVICE TRUCK THAT STRUCK THE AIRCRAFT AND HE INFORMED ME THAT THE DRIVER HAD BEEN TAKEN FOR A DRUG TEST AT THAT TIME. WE THEN WENT TO THE TERMINAL AREA WHERE I MET WITH THE STATION MANAGER ^PRIVACY DATA OMITTED^ WHO GAVE ME A COPY OF THE POLICE REPORT. SHE ALSO INFORMED ME THAT FLIGHT CREW HAD DEPARTED THE AIRCRAFT BY THE TIME OF MY ARRIVAL SO THEY WERE UNABLE TO BE INTERVIEWED. THEY DID PUT AN ENTRY IN THE LOGBOOK REGARDING THE DAMAGE WHICH I FOUND WHEN I INSPECTED THE INTERIOR OF THE AIRCRAFT. THE STATION MANAGER CALLED FLIGHT CHECK, THE CONTRACT MAINTENANCE PERSONNEL WHO SUPPORT ALASKA AIRLINES AT ORD TO HAVE THE MECHANIC WHO WAS WORKING THE AIRCRAFT AT THAT TIME, RETURN TO BE INTERVIEWED.^PRIVACY DATA OMITTED^ THE MECHANIC FOR FLIGHT CHECK INFORMED ME HE HAD INSPECTED THE AIRCRAFT AND THAT HE WAS IN CONTACT WITH ALASKA AIRLINES MAINTENANCE CONTROL AND HAD TAKEN PICTURES OF THE DAMAGE AND WAS WORKING WITH ALASKA AIRLINES ENGINEERING DEPARTMENT TO DETERMINE IF THEY COULD FERRY THAT AIRCRAFT TO SEATTLE WASHINGTON FOR A PERMANENT REPAIR.I TALKED WITH ^PRIVACY DATA OMITTED^ AT ALASKA MAINTENANCE CONTROL AND WHO CONFIRMED THIS AND ASKED ME TO CONTACT ^PRIVACY DATA OMITTED^ WHO IS THE DIRECTOR OF SAFETY AND ENGINEERING DEPARTMENT. I DID SO AND HE TOLD ME THAT THEY WOULD MAKE THE NECESSARY DETERMINATION AS TO THE TEMPORARY REPAIR AND FERRY THE AIRCRAFT TO SEATTLE. AFTER LOOKING AT THE DAMAGE ONCE MORE I RELEASED THE AIRCRAFT, ALLOWED THE OPERATIONS PERSONNEL TO OFF LOAD THE CATERING AND BAGGAGE AND RELEASED THE AIRCRAFT TO BE REPAIRED BY FLIGHT CHECK.I RECEIVED A PHONE CALL FROM ^PRIVACY DATA OMITTED^ THE PRINCIPAL MAINTENANCE INSPECTOR FOR ALASKA AIRLINES. I BRIEFED HIM ON WHAT HAD TRANSPIRED AND THAT I HAD RELEASED THE AIRCRAFT FOR REPAIR. HE INFORMED ME THAT HE HAD SEEN PICTURES OF THE DAMAGE AND WAS AWARE OF ALASKA AIRLINES INTENTIONS FOR A FERRY FLIGHT.I ASKED ^PRIVACY DATA OMITTED^ FROM FLIGHT CHECK TO FAX THE COMPLETED LOG SHEET(S) TO MY ATTENTION ONCE THE NECESSARY REPAIRS HAD BEEN ACCOMPLISHED. WHEN I RETURNED TO THE FSDO THERE WAS A POLICE REPORT DESCRIBING THE DAMAGE. THE COMPLETED LOG SHEETS DESCRIBING THE INSPECTIONS, MAINTENANCE ACTIONS PERFORMED AND FERRY FLIGHT SIGN OFF WERE FAXED SHORTLY THERE AFTER. I ALSO RECEIVED A PHONE CALL FROM THE SUPERVISOR OF PROSPECT SERVICES STATING THAT HE WOULD SEND A COPY OF THE DRIVERS REPORT TO OUR OFFICE. ^PRIVACY DATA OMITTED^ASIORD-FSDO