What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
N403YX, flight number aa 4233, a erj 170-200 lr, with 66 passengers and a crew of 2 and 2 cabin attendants, struck, jet way number 24 at the Bradley International Airport in CT at 17:28 local on 11/27/2013 during heavy rain. Investigation revealed that the jet way has had numerous water leaks in the past. As a result, ramp supervisor for the carrier called Bradley operations to report the leaking jet bridge. Bradley operations extended the jet bridge hours prior to the arrival of flight number 4233 and then notified the ramp personnel of the extension of the jet bridge to facilitate the drying process. Proper notification from the air carriers receiving ramp supervisor to the ground ramp personnel did not occur prior to the arrival of the flight. This caused the jet way to remain in the extended position during the taxi in of the aircraft. Flight crew approached the gate at night, in heavy rain, to assume the gate was properly positioned and followed the ramp personnel?s instructions for parking. The left wing slat subsequently came in contact with the jet way causing a puncture in the slat. No injuries and minor damage resulted to the left wing slat which was subsequently removed and replaced the next day with the outbound flight being cancelled as a result. Damage also occurred to jet way number 24. Both Bradley operations and the air carrier?s ramp personnel procedures are being modified to prevent such an occurrence and lack of communications from happening again. Further the poi for the carrier, will determine the course of action for the flight crew after it processes through the carriers asap committee. Heavy rain, night conditions, lack of communication, improper jet bridge maintenance, rushing, and the lack of crew situational awareness were all contributing factors to this incident.
As the FAA filed it
N403YX, FLIGHT NUMBER AA 4233, A ERJ 170-200 LR, WITH 66 PASSENGERS AND A CREW OF 2 AND 2 CABIN ATTENDANTS, STRUCK, JET WAY NUMBER 24 AT THE BRADLEY INTERNATIONAL AIRPORT IN CT AT 17:28 LOCAL ON 11/27/2013 DURING HEAVY RAIN. INVESTIGATION REVEALED THAT THE JET WAY HAS HAD NUMEROUS WATER LEAKS IN THE PAST. AS A RESULT, RAMP SUPERVISOR FOR THE CARRIER CALLED BRADLEY OPERATIONS TO REPORT THE LEAKING JET BRIDGE. BRADLEY OPERATIONS EXTENDED THE JET BRIDGE HOURS PRIOR TO THE ARRIVAL OF FLIGHT NUMBER 4233 AND THEN NOTIFIED THE RAMP PERSONNEL OF THE EXTENSION OF THE JET BRIDGE TO FACILITATE THE DRYING PROCESS. PROPER NOTIFICATION FROM THE AIR CARRIERS RECEIVING RAMP SUPERVISOR TO THE GROUND RAMP PERSONNEL DID NOT OCCUR PRIOR TO THE ARRIVAL OF THE FLIGHT. THIS CAUSED THE JET WAY TO REMAIN IN THE EXTENDED POSITION DURING THE TAXI IN OF THE AIRCRAFT. FLIGHT CREW APPROACHED THE GATE AT NIGHT, IN HEAVY RAIN, TO ASSUME THE GATE WAS PROPERLY POSITIONED AND FOLLOWED THE RAMP PERSONNEL?S INSTRUCTIONS FOR PARKING. THE LEFT WING SLAT SUBSEQUENTLY CAME IN CONTACT WITH THE JET WAY CAUSING A PUNCTURE IN THE SLAT. NO INJURIES AND MINOR DAMAGE RESULTED TO THE LEFT WING SLAT WHICH WAS SUBSEQUENTLY REMOVED AND REPLACED THE NEXT DAY WITH THE OUTBOUND FLIGHT BEING CANCELLED AS A RESULT. DAMAGE ALSO OCCURRED TO JET WAY NUMBER 24. BOTH BRADLEY OPERATIONS AND THE AIR CARRIER?S RAMP PERSONNEL PROCEDURES ARE BEING MODIFIED TO PREVENT SUCH AN OCCURRENCE AND LACK OF COMMUNICATIONS FROM HAPPENING AGAIN. FURTHER THE POI FOR THE CARRIER, WILL DETERMINE THE COURSE OF ACTION FOR THE FLIGHT CREW AFTER IT PROCESSES THROUGH THE CARRIERS ASAP COMMITTEE. HEAVY RAIN, NIGHT CONDITIONS, LACK OF COMMUNICATION, IMPROPER JET BRIDGE MAINTENANCE, RUSHING, AND THE LACK OF CREW SITUATIONAL AWARENESS WERE ALL CONTRIBUTING FACTORS TO THIS INCIDENT.
Other reports on N403YX · 1
Matched to the same aircraft by N-number and date.