What happened
The FAA’s narrative, in sentence case. The FAA writes it in capitals and removes private details.
On January 3, 2016 @ a 2341(CST), united airlines flight #3693, CRJ-700, N164GJ, operated by go jet airlines (N6WA) was scheduled to fly from Chicago Ohare international airport (ord) to omaha, Nebraska (oma) . There were 44 passengers and 4 crewmembers onboard. After pushback from C4 and stopped awaiting taxi, aircraft was struck from behind in the right wingtip area by a swissport fuel truck. The damage to the truck was extensive and the driver had to be extracated from his vehicle and transported to the hospital with reported cuts and bruises. A fight attendant onboard was also transported to the hospital as a precaution after complaining of a headache. Both individuals were treated and released. No other injuries to passengers or crew were reported. All remaining crew and passengers were deplaned and bussed to the terminal. Passengers were rebooked on flights later that day. The roc originally reported to arriving on-call FAA inspectors that the aircraft damage was substaintial.
Results of the investigation revealed the aircraft was at rest with its right wing over the service road. The ord police reported the driver of the swissport fuel truck was on his cell phone when he attempted to swerve and avoid hitting the aircraft. The driver was cited for failing to give way to an aircraft.
After an inspection by aircraft manufacturer Bombardier and go jet, the aircraft damage was downgraded to minor. This decision has the concurrence of the NTSB. On January 18, 2016 the aircraft was returned to service after repairs were made and all final structural requirements were met.
The airport district office (ado) was notified of this incident and they will follow up with swissport.
Any further recommendations or corrective actions are referred to go jet cmo and ado.
As the FAA filed it
ON JANUARY 3, 2016 @ A 2341(CST), UNITED AIRLINES FLIGHT #3693, CRJ-700, N164GJ, OPERATED BY GO JET AIRLINES (N6WA) WAS SCHEDULED TO FLY FROM CHICAGO OHARE INTERNATIONAL AIRPORT (ORD) TO OMAHA, NEBRASKA (OMA) . THERE WERE 44 PASSENGERS AND 4 CREWMEMBERS ONBOARD. AFTER PUSHBACK FROM C4 AND STOPPED AWAITING TAXI, AIRCRAFT WAS STRUCK FROM BEHIND IN THE RIGHT WINGTIP AREA BY A SWISSPORT FUEL TRUCK. THE DAMAGE TO THE TRUCK WAS EXTENSIVE AND THE DRIVER HAD TO BE EXTRACATED FROM HIS VEHICLE AND TRANSPORTED TO THE HOSPITAL WITH REPORTED CUTS AND BRUISES. A FIGHT ATTENDANT ONBOARD WAS ALSO TRANSPORTED TO THE HOSPITAL AS A PRECAUTION AFTER COMPLAINING OF A HEADACHE. BOTH INDIVIDUALS WERE TREATED AND RELEASED. NO OTHER INJURIES TO PASSENGERS OR CREW WERE REPORTED. ALL REMAINING CREW AND PASSENGERS WERE DEPLANED AND BUSSED TO THE TERMINAL. PASSENGERS WERE REBOOKED ON FLIGHTS LATER THAT DAY. THE ROC ORIGINALLY REPORTED TO ARRIVING ON-CALL FAA INSPECTORS THAT THE AIRCRAFT DAMAGE WAS SUBSTAINTIAL.
RESULTS OF THE INVESTIGATION REVEALED THE AIRCRAFT WAS AT REST WITH ITS RIGHT WING OVER THE SERVICE ROAD. THE ORD POLICE REPORTED THE DRIVER OF THE SWISSPORT FUEL TRUCK WAS ON HIS CELL PHONE WHEN HE ATTEMPTED TO SWERVE AND AVOID HITTING THE AIRCRAFT. THE DRIVER WAS CITED FOR FAILING TO GIVE WAY TO AN AIRCRAFT.
AFTER AN INSPECTION BY AIRCRAFT MANUFACTURER BOMBARDIER AND GO JET, THE AIRCRAFT DAMAGE WAS DOWNGRADED TO MINOR. THIS DECISION HAS THE CONCURRENCE OF THE NTSB. ON JANUARY 18, 2016 THE AIRCRAFT WAS RETURNED TO SERVICE AFTER REPAIRS WERE MADE AND ALL FINAL STRUCTURAL REQUIREMENTS WERE MET.
THE AIRPORT DISTRICT OFFICE (ADO) WAS NOTIFIED OF THIS INCIDENT AND THEY WILL FOLLOW UP WITH SWISSPORT.
ANY FURTHER RECOMMENDATIONS OR CORRECTIVE ACTIONS ARE REFERRED TO GO JET CMO AND ADO.