- Date
- December 15, 1989, 11:48 local (15:48 UTC)
- Place
- Anchorage, AK
- Injuries
- 245 uninjured
- Damage
- Substantial damage
- Phase of flight
- Enroute
- Aircraft
- PHBFCBoeing 747-400
- Weather
- Instrument (IMC) · Day
- Status
- Completed · report June 30, 1992
- Report
- Approved by Office Director
- NTSB office
- Alaska Regional Office
- Case key
- 5278
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
Inadvertent encounter with volcanic ash cloud, which resulted in damage from foreign material (foreign object) and subsequent compressor stalling of all engines. A factor related to the accident was: the lack of available information about the ash cloud to all personnel involved.
Sequence of events
NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.
Analysis
Bfr tkof, crew of klm flt 867 adzd of volcanic eruption abt 100 mi sw of destn. En route, flt adzd of another eruption. For arr, flt clrd to dscnd fm FL390 at plt's discretion; vctr given to avoid last known area of ash cld. Drg dscnt thru FL260, flt enctrd ash cld; ash/smoke entered cockpit/cabin. Crew donned O2 masks; used max pwr to clb. 1 min ltr, all engs lost pwr (to 28%-30% RPM); there was elec pwr intrpn, loss of airspd indcn, fire warning alarm for fwd cargo area. After 8-9 atmts & dscnt to 13,300', all engs restarted & flt contd to safe ldng. Dmg fnd on external sfcs of acft & in hi pres turbines of all engs. Boeing omb #747-B2-4, adzd to avoid volcanic activity; but if enctrd, retarding thrust to idle wld rdc bldup in eng & improve stall margin. ATC radar could only detect volcanic ash for 5-10 min after eruption; acft radar not designed to detect ash. Ash cld fcst to mov nne at 60 KTS; review of satellite data showed it actually moved at abt 120 KTS. Klm had no proc for 747 enctr with ash cld & no adnl instrns were given to klm crews.
Aircraft
- Registration
- PHBFC
- Reported as
- Boeing 747-400
- Category
- Airplane
- Serial number
- 23982
- Airframe hours
- 7,050
- Engine
- GE CF6-80C2, 57,180 lbs thrust, turbo fan
- Damage
- Substantial damage
- Flight
- Part 129
- Registered owner
- Klm Royal Dutch Airlines
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Continuous airworthiness · November 24, 1989 · 227 hours before
- Departed
- EHAM · Amsterdam, OF
- Destination
- ANC · Anchorage, AK
- Flight plan
- IFR
- Airport
- NONE
Flight crew
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 51
- Certificates
- Airline transport, Foreign
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Valid Medical--no waivers/lim.
- Seat
- Rear
- Flight hours
- 13,000 total · 100 in this make and model · 100 in the last 90 days · 25 in the last 30 days · 9 in the last 24 hours
Weather
- Conditions
- Instrument (IMC) · Day
- Wind
- 50° at 7 knots
- Lowest ceiling
- 8,000 ft overcast
- Temperature
- 32 °F, dew point 25 °F
- Altimeter
- 30.00 inHg
- Observed at
- TKA, 25 nm away