- Date
- August 11, 1987, 12:25 local (16:25 UTC)
- Place
- Washington, DC
- Injuries
- 1 fatal, 334 uninjured
- Damage
- No damage
- Phase of flight
- Standing
- Aircraft
- JA182Boeing 747-200B
- Weather
- Visual (VMC) · Day
- Status
- Completed · report March 22, 1989
- Report
- Approved by Office Director
- Case key
- 11289
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Sequence of events
NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.
Analysis
A flight attendant fell from the acft during opening of the L5 door. The f/a was helping a company ground person, who was outside on the boarding step. The boarding step was not against the acft but about 1 ft away from it. When the door was opened, the f/a fell thru the open doorway and to the ground about 20 ft below. The company procedure requires hand signal communication between personnel inside and outside during door opening. The investigation revealed that radio communications were being used between the ground personnel and a company rep. The ground person could not activate the door and requested the company rep to open it. The door still would not open. The company rep requested help from the nearby flight attendant. The boarding steps were initially fully against the aircraft but were pulled away when the door would not clear the handrails of the boarding step. The airframe has a curvature at the L5 door location. The boarding step is square shaped.
Aircraft
- Registration
- JA182
- Reported as
- Boeing 747-200B
- Category
- Airplane
- Serial number
- 23813
- Airframe hours
- 195
- Engine
- GE CF6-50E2, 20,500 lbs thrust, turbo fan
- Damage
- No damage
- Flight
- Part 129
- Operator
- All Nippon Airways
- Registered owner
- All Nippon Airways Co. Ltd
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Unknown · August 6, 1987 · 77 hours before
- Destination
- Tokyo,Japan
- Flight plan
- IFR
- Airport
- IAD · Dulles Intl.
Flight crew
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 47
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Unknown, Unknown
- Seat
- Left
- Flight hours
- 12,065 total
Weather
- Conditions
- Visual (VMC) · Day
- Wind
- 50° at 10 knots
- Visibility
- 20 statute miles
- Lowest ceiling
- None
- Temperature
- 82 °F, dew point -0 °F
- Altimeter
- 30.00 inHg
- Observed at
- DUL