CHI03LA237

NTSB accident investigation · Boeing B777-222 · Chicago, IL · July 17, 2003

Accident · Serious injuriesLimited investigationFinal report
Date
July 17, 2003, 15:45 local (20:45 UTC)
Place
Chicago, IL
Injuries
1 serious, 269 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N779UABoeing B777-222
Weather
Visual (VMC) · Day
Status
Completed · report June 2, 2004
Report
Approved by Office Director
Parties
Federal Aviation Administration
FAA report
20030717021539A
Case key
57653

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The turbulence encountered during the descent which seriously injured a passenger returning to her seat after the seat belt sign was activated. A factor was that it was not possible for the returning passenger to comply with the lit seat belt sign.

Sequence of events

NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.

In flight encounter with weatherDescent
Seat belt sign - activatedPilot in command
Weather condition - turbulenceCause
Procedures/directives - not possiblePassengerFactor

Analysis

A passenger sustained a broken ankle when the flight encountered moderate turbulence. The captain reported that the seat belt sign was on prior to entering a buildup. The captain stated, "However a passenger, ... had still not taken her seat. Apparently she had been in the lavatory when I turned on the seat belt sign, and was returning to her seat at the time of the encounter." An excerpt from an airline weather study stated, "Even though the main band of convective activity had passed the location of the incident, the possibility of a towering cumulus cell re-building behind the first band was indeed possible as the air mass was becoming gradually unstable again. ... Therefore, the pilot report of encountering a jolt of light turbulence followed by moderate turbulence is plausible."

Factual narrative

On July 17, 2003, about 1545 central daylight time a Boeing 777-222, N779UA, operated as United Airlines flight 958 from Denver to Chicago, piloted by an airline transport rated captain and first officer, sustained a serious in-flight injury to one passenger when the flight encountered moderate turbulence near Beloit, Wisconsin. The 14 CFR Part 121 scheduled domestic passenger flight was operating on an IFR flight plan. Visual meteorological conditions prevailed at the time of the accident. The 2 flight crewmembers, 10 cabin crewmembers and the remaining 257 passengers were uninjured. The flight originated from Denver International Airport, Denver, Colorado, about 1300 mountain daylight time and was en route to Chicago O'Hare International Airport (ORD), Chicago, Illinois at the time of the accident. The flight landed at ORD at 1556.

The operator forwarded a copy of the captain's statement. The statement said:

On descent into ORD, approaching from the west, about 2 minutes

after the seat belt sign had been turned on, we penetrated a small

buildup that was difficult to avoid due to other weather and [Air

Traffic Control] constraints. We were painting extensive, very

threatening convective weather to the north and east of the airport,

but the cell we penetrated didn't even show on the radar. We

encountered a jolt of light turbulence, followed by a jolt of moderate

turbulence, total encounter about 5 seconds. My immediate concern

was for my flight attendants since I hadn't had time to warn them.

They were all OK, however a passenger, a woman approximately 70

years old, ... had still not taken her seat. Apparently she had been in

the lavatory when I turned on the seat belt sign, and was returning to

her seat at the time of the encounter. She suffered a badly broken ankle.

United Airlines provided a weather study, which is appended to the docket material associated with this case. An excerpt from that study stated:

Even though the main band of convective activity had passed the

location of the incident, the possibility of a towering cumulus cell

re-building behind the first band was indeed possible as the

airmass was becoming gradually unstable again. The cold front

east-west over southern Wisconsin did not pass the IL/WI border

until 2230UTC. As a result, there was time for cumulus and

towering cumulus to re-develop over the area. Therefore, the

pilot report of encountering a jolt of light turbulence followed by

moderate turbulence is plausible.

Aircraft

Registration
N779UA
Reported as
Boeing B777-222
Category
Airplane
Serial number
26941
Airframe hours
28,617
Engines
Pratt & Whitney PW4077, 77,000 lbs thrust, turbo fanPratt & Whitney PW4077, 77,000 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Registered owner
United Air Lines Inc
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · September 23, 2002 · 3,115 hours before
Departed
DEN · Denver, CO
Destination
ORD · Chicago, IL
Flight plan
IFR
Airport
ORD · Chicago O'Hare Intl

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
58
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Valid Medical--no waivers/lim.
Last flight review
January 1, 2003
Seat
Left
Flight hours
13,014 total · 1,681 in this make and model · 220 in the last 90 days · 92 in the last 30 days · 27 in the last 24 hours
Role
Co-pilot
Age
40
Injuries
None
Certificates
Airline transport, Flight engineer
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Valid Medical--no waivers/lim.
Last flight review
May 1, 2003
Seat
Right
Flight hours
6,840 total · 1,970 in this make and model · 46 in the last 90 days · 46 in the last 30 days · 3 in the last 24 hours

Weather

Conditions
Visual (VMC) · Day
Wind
210° at 10 knots
Visibility
10 statute miles
Lowest ceiling
6,000 ft broken
Temperature
84 °F, dew point 68 °F
Altimeter
30.04 inHg
Observed at
ORD, 57 nm away

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.