DCA00MA079

NTSB accident investigation · Douglas DC-9-32 · Greensboro, NC · August 8, 2000

Accident · Minor injuriesMajor investigationFinal report
Date
August 8, 2000, 15:44 local (19:44 UTC)
Place
Greensboro, NC
Injuries
13 minor, 50 uninjured
Damage
Substantial damage
Phase of flight
Initial climb
Aircraft
N838ATDouglas DC-9-32
Weather
Visual (VMC) · Not reported
Status
Completed · report May 8, 2003
Report
Approved by Office Director
NTSB office
Major Investigations Division
FAA report
20000808041609A
Case key
49935

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

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Probable cause

The NTSB’s determination of the probable cause, and any contributing factors.

A phase-to-phase arc in the left heat exchanger cooling fan relay, which ignited the surrounding wire insulation and other combustible materials within the electrical power center panel. Contributing to the left heat exchanger fan relay malfunction was the unauthorized repair that was not to the manufacturer's standards and the circuit breakers' failure to recognize an arc-fault.

Analysis

Examination of the area of the fire origin revealed that relay R2-53, the left heat exchanger cooling fan relay, was severely heat damaged, as were R2-54 and the other relays in this area. However, the R2-53 relay also exhibited loose terminal studs and several holes that had burned through the relay housing that the other relays did not exhibit. The wire bundles that run immediately below the left and right heat exchanger cooling fans and the ground service tie relays exhibited heat damage to the wire insulation, with the greatest damage located just below the R2-53 relay. The unique damage observed on the R2-53 relay and the wire damage directly below it indicates that fire initiation was caused by an internal failure of the R2-53 relay. Disassembly of the relay revealed that the R2-53 relay had been repaired but not to the manufacturer's standards. According to the manufacturer, the damage to the relay housing was consistent with a phase-to-phase arc between terminals A2 and B2 of the relay. During the on-scene portion of the investigation, three of the four circuit breakers in the left heat exchanger cooling fan were found in the tripped position. To determine why only three of the four circuit breakers tripped, all four were submitted to the Materials Integrity Branch at Wright-Patterson Air Force Base, Dayton, Ohio, for further examination. The circuit breakers were visually examined and were subjected to an insulation resistance measurement, a contact resistance test, a voltage drop test, and a calibration test (which measured minimum and maximum ultimate trip times). Testing and examination determined that the circuit breaker that did not trip exhibited no anomalies that would prevent normal operation, met all specifications required for the selected tests, and operated properly during the calibration test. Although this circuit breaker appeared to have functioned properly during testing, the lab report noted that, as a thermal device, the circuit breaker is designed to trip when a sustained current overload exists and that it is possible during the event that intermittent arcing or a resistive short occurred or that the circuit opened before the breaker reached a temperature sufficient to trip the device.

Factual narrative

The factual narrative1,245 words

On August 8, 2000, about 1544 eastern daylight time, the flight crew of AirTran Airways flight 913, a McDonnell Douglas DC-9-32, N838AT, executed an emergency landing at Greensboro Piedmont-Triad International Airport (GSO) shortly after declaring an emergency due to an in-flight fire and smoke in the cockpit. An emergency evacuation was performed. Of the 58 passengers and 5 crewmembers on board, 3 crewmembers and 5 passengers received minor injuries from smoke inhalation. Five passengers and one ground crewmember received minor injuries during the evacuation. The airplane sustained substantial fire, heat, and smoke damage. The flight was operating on an instrument flight rules flight plan under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from Greensboro, North Carolina, to Atlanta, Georgia. Visual meteorological conditions prevailed at the time of the accident.

Aircraft information

N838AT, a DC-9-32, serial number 47442, was delivered new to Turkish Airlines on August 24, 1970. It was registered to ValuJet on March 7, 1995 (ValuJet was acquired by AirTran Airways in 1997).

Fire damage

Examination of the airplane revealed severe smoke and heat damage around the electric power center (EPC) and within the cockpit. Removal of the forward and aft EPC panels revealed heavy sooting, melted wire insulation, visibly broken wires, and localized heat damage. The lowest point of the fire damage on the cabin (aft) side of the EPC was in the upper compartment where it was noted that the aluminum stanchion brace that runs the length of that compartment was destroyed along with the AC bus feeder wires and numerous other airplane wiring bundles. No fire damage was noted in the lower aft compartment. The lowest point of the fire damage was on the cockpit side of the EPC, behind the lower right access panel where the AC ground service tie relay and the right and left heat exchanger cooling fan relays were located. The location of the fire damage is consistent with it being the point of origin for the fire.

Tests and research

Relay Examination and Evaluation

Examination of the relays located in the area of the fire origin (R2-53 and R2-54) revealed that R2-53, the left heat exchanger cooling fan relay, was severely heat damaged, as were the other relays in this area. However, only the R2-53 relay had loose terminal studs and several holes that had burned through the relay housing. The largest of the burn holes observed in the R2-53 relay were on the terminal "A" side directly above the wiring bundles.

Removal of the R2-53 relay cover revealed that none of the rotating contacts, or armatures, were touching the stationary contacts, indicating that the relay was in the de-energized, or open, condition. This finding suggests that, initially, the relay functioned properly by returning the rotating armature to the open position after takeoff.

Disassembly of the relay revealed that the floor between the housing upper cavity and lower cavity was heavily heat damaged. Arc damage extended around three sides of the relay; only the side containing the "C" terminals remained intact. According to the manufacturer, Leach International Corporation, the damage to the relay housing was consistent with a phase-to-phase arc between terminals "A2" and "B2" of the relay. Disassembly of the relay also revealed that one of the wires that passes between the two coils in the lower housing adjacent to the armature shaft exhibited insulation damage. No evidence was observed to suggest that the wire arced or overheated, indicating that the wire did not cause or contribute to a short in the relay.

Relay Repairs

Visual examination and disassembly of the R2-53 relay revealed numerous repairs that did not conform to Leach production standards. For example, the baseplate and coil assembly time-delay circuit were attached with four slotted screws that exhibited mechanical damage and that did not have the typical coating of sealant, some of the diodes on the time-delay circuit board appeared to be different than those used by Leach during production, nonstandard shims were installed between the relay housing and the stationary contact, and nonstandard, pre-drilled two-hole washers were found installed below the contact carrier assembly.

According to Leach, no overhaul or component maintenance manual has been released to outside repair stations or vendors for repair of this part. Leach representatives reported that their facility does not overhaul this relay but might do minor repairs as part of warranty work, such as changing the time-delay circuit board. Additionally, according to Leach, any repairs performed at the facility would require stamping the outside of the relay housing with the letter "R." No such marking was found anywhere on the R2-53 relay housing.

Disassembly of the R2-54 relay revealed many of the same nonconforming repairs noted during the examination of the R2-53 relay. During the examination of the R2-54 relay, an alphanumeric stamp, "JNR 11-17-78," was discovered on the underside of the relay cover. Leach indicated that this stamp is not a Leach repair or manufacturing mark. The repair date code indicates that the repair was performed while the aircraft was owned and operated by Turkish Airlines.

Circuit Breakers Examination and Evaluation

During the on-scene portion of the investigation, three of the four circuit breakers in the left heat exchanger cooling fan were found in the tripped position. To determine why only three of the four circuit breakers tripped, all four were submitted to the Materials Integrity Branch at Wright-Patterson Air Force Base, Dayton, Ohio, for further examination. The circuit breakers were visually examined and were subjected to an insulation resistance measurement, a contact resistance test, a voltage drop test, and a calibration test (which measured minimum and maximum ultimate trip times). Testing and examination determined that the circuit breaker that did not trip exhibited no anomalies that would prevent normal operation, met all specifications required for the selected tests, and operated properly during the calibration test. Although this circuit breaker appeared to have functioned properly during testing, the lab report noted that, as a thermal device, the circuit breaker is designed to trip when a sustained current overload exists and that it is possible during the event that intermittent arcing or a resistive short occurred or that the circuit opened before the breaker reached a temperature sufficient to trip the device.

Additional information

As a result of this accident, AirTran inspected its entire DC-9 fleet for anomalies in the R2-53 and R2-54 relays. Five relays were removed from service due to loose terminal studs. A DC-9 fleet campaign was conducted to inspect R2-53 and R2-54 relays and to determine if relay degradation was time-related and whether a hard-time inspection was warranted. The results of the survey indicate that a hard-time service limit is not warranted; however, several relays showed clear indications that unauthorized repairs had been performed, similar to those apparently performed on the accident R2-53 relay.

The Safety Board also learned during its investigation of this accident that neither flight attendant on board flight 913 attempted to locate the source of the smoke in the cabin or to use any of the firefighting equipment available to them. It was also learned that AirTran's flight attendant training program does not include any drill involving hidden fires but does include a drill that uses a visible, open flame. Based on this accident (and others involving in-flight fires), the Safety Board issued five safety recommendations to the FAA on January 4, 2002, regarding improved crewmember training for fighting in-flight fires.

The Safety Board's investigation also revealed that

Sequence of events

NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.

Airframe/component/system failure/malfunctionTakeoff - initial climb
Circuit breaker - improperOther maintenance personnelCause
Inadequate surveillance of operationManufacturerCause
Material inadequate,improperOther maintenance personnelCause
Air cond/heating/pressurization,control/indicator - assemblyCause
Electrical system,electric relay - burnedCause
Improper use of equipment/aircraftCompany maintenance personnelCause
Inadequate certification/approval,manufacturerCompany/operator mgmtCause
Maintenance,overhaul - incorrectCompany maintenance personnelCause
FireEmergency landing after takeoff

Aircraft

Registration
N838AT
Reported as
Douglas DC-9-32
Category
Airplane
Engines
Pratt & Whitney JT8D, 14,500 lbs thrust, turbo jetPratt & Whitney JT8D, 14,500 lbs thrust, turbo jet
Damage
Substantial damage
Fire
In-Flight
Flight
Part 121
Operator
Airtran Airlines Inc
Airworthiness certificate
Standard, Transport
Destination
ATL · Atlanta, GA
Flight plan
IFR
Airport
GSO · Piedmont Triad International

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
51
Certificates
Commercial, Airline transport
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane, Helicopter
Medical
Class 1, Valid Medical--no waivers/lim.
Last flight review
April 24, 2000
Seat
Left
Flight hours
22,000 total · 15,000 in this make and model
Role
Co-pilot
Age
52
Certificates
Airline transport, Commercial
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Valid Medical--w/ waivers/lim
Last flight review
April 25, 2000
Seat
Right
Flight hours
8,000 total · 2,000 in this make and model

Weather

Conditions
Visual (VMC) · Not reported
Wind
Calm
Visibility
10 statute miles
Lowest ceiling
None

Docket · 25

The files NTSB released with the investigation on January 25, 2002, on NTSB’s docket system: statements, records, photos and specialists’ reports. 23.1 MB in all.

Cockpit Voice Recorder 12 - Factual Report of Group ChairmanItem 1 · .PDF · 166 KBOperations 2 - Group Chairman Factual ReportItem 2 · .PDF · 451 KBOperations 2 - Attachment 2A - Scheduled and Actual Trip ParingItem 3 · .PDF · 103 KBOperations 2 - Attachment 2B - Excerpts from AirTran DC-9 Aircraft Operations ManualItem 4 · .PDF · 294 KBOperations 2 - Attachment 2C - Excerpts from AirTran DC-9-30 Quick Reference HandbookItem 5 · .PDF · 801 KBOperations 2 - Attachment 2D - Copy of AirTran DC-9 Normal ChecklistItem 6 · .PDF · 156 KBOperations 2 - Attachment 2E - Copy of AirTran DC-9-30 Series Takeoff and Landing SpeedsItem 7 · .PDF · 65 KBOperations 2 - Attachment 2F - Airport ChartsItem 8 · .PDF · 335 KBOperations 2 - Attachment 2G - Air Traffic Control TranscriptItem 9 · .PDF · 437 KBSurvival Factors 6 - Factual Report of Group ChairmanItem 10 · .PDF · 377 KBSurvival Factors 6 - Attachment 1- Emergency Procedure Sections from Flight Attendant Manual and sections from Syllabus for Flight Attendant Recurrent Training found in Flight Operations Training Manual.Item 11 · .PDF · 1.1 MBSurvival Factors 6 - Attachment 2 - Passenger QuestionnairesItem 12 · .PDF · 13.9 MBSurvival Factors 6 - Attachment 3 - PhotographsItem 13 · .PDF · 260 KBSurvival Factors 6 - Attachment 4 - Safety Information CardItem 14 · .PDF · 382 KBSurvival Factors 6 - Attachment 5 - List of patients treated by Guford County EMSItem 15 · .PDF · 99 KBSurvival Factors 6 - Attachment 6 - Injury ChartItem 16 · .PDF · 89 KBSurvival Factors 6 - Attachment 7 - Responding Fire Department and Vehicle ListItem 17 · .PDF · 84 KBSurvival Factors 6 - Attachment 8 - Piedmont Triad Airport Fire Department Incident ReportItem 18 · .PDF · 628 KBSurvival Factors 6 - Attachment 9 - Piedmont Triad Airport Fire Fighters' Written StatementsItem 19 · .PDF · 823 KBSurvival Factors 6 - Attachment 10 - 1 VHS Tape - Evacuation VideoItem 20 · .PDF · 18 KBSystems 9 - Factual Report of Group ChairmanItem 21 · .PDF · 11 photos · 878 KBSystems 9 - Attachment 1 - Electrical Power Center SchematicItem 22 · .PDF · 83 KBSystems 9 - Attachment 2 - Leach Relay Teardown Report, QA-0040Item 23 · .PDF · 1.2 MBSystems 9 - Attachment 3 - Leach Relay Teardown Report, QA-0041Item 24 · .PDF · 207 KBMaintenance Records 11 - Group Chairman Factual ReportItem 25 · .PDF · 199 KB

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.