DCA08FA018

NTSB accident investigation · Bombardier CL600-2B19 · Providence, RI · December 16, 2007

Accident · No injuriesField investigationFinal report
Date
December 16, 2007, 16:48 local (21:48 UTC)
Place
Providence, RI
Injuries
34 uninjured
Damage
Substantial damage
Phase of flight
Landing
Aircraft
N470ZWBombardier CL600-2B19
Weather
Instrument (IMC) · Dusk
Status
Completed · report December 30, 2008
Report
Approved by Office Director
NTSB office
Major Investigations Division
Parties
FAA
FAA report
20071216828009A
Case key
67258

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

the captain’s attempt to salvage the landing from an instrument approach which exceeded stabilized approach criteria, resulting in a high sink rate, likely stall, and hard landing which exceeded the structural limitations of the airplane.

Contributing to the accident was the first officer’s poor execution of the instrument approach, and the lack of effective intra-cockpit communication between the crew. Additional contributing factors to the accident are the lack of effective oversight by AWAC and the FAA to ensure adequate training and an adequate experience level of first officers for line operations.

Sequence of events

NTSB’s coding before 2008: each occurrence and phase of flight, and the causes and factors under it. The codes are defined in NTSB’s coding manual.

Hard landingLanding
ContinuedCopilot/second pilotFactor
Proper descent rate - not maintainedPilot in commandFactor
Crew/group coordination - not performedFlightcrewFactor
Inadequate surveillance of operationFaa(organization)Factor
Improper decisionFlightcrew
Inadequate surveillance of operationCompany/operator mgmtFactor
Gear collapsedLanding
Landing gear,main gear - collapsed

Analysis

The flight crew was conducting a straight-in ILS approach during instrument meteorological conditions with reported cloud ceilings about 100 feet above the decision height. During the descent into the terminal area and initial approach, tailwinds of up to 100 knots were affecting the flight and the crew reported feeling rushed because of the high ground speed. The crew did establish the airplane on the approach course at the proper speed and altitude, however they did not perform a complete approach briefing. The first officer (FO) was the pilot flying, and had very little instrument approach experience in the CRJ-200. Prior to making visual contact with the runway, the FO disengaged the autopilot and flight director, but only mentioned the autopilot in his verbal callout. At the time of the accident, there was no prohibition against making a raw data approach to minimums in the Air Wisconsin (AWAC) flight manual. Subsequently, the airplane drifted left of course and above the glidepath. As the airplane deviated from the approach course the flight was outside stabilized approach criteria, and as the airplane descended beneath the ceiling, both pilots noticed the deviation and misalignment with the runway.

At this point, the captain offered to take over control of the airplane and salvage the landing instead of abandoning the approach and executing a missed approach. At the time of the accident, Air Wisconsin procedures provided the crews latitude in determining when a go-around was necessary.

As the captain took control of the airplane, the FO misunderstood a statement by the captain and reduced power to idle without the captain’s knowledge. The airplane developed a high sink rate and during the flare likely stalled, impacting the runway at a high vertical rate. The forces developed during the flare and touchdown exceeded the certified limit loads of the landing gear and the gear support trunnion fractured as intended. There was no evidence of any pre-existing damage to the gear components, and the fracture and gear separation occurred as designed.

During his postaccident interview, the FAA aircrew program manager discussed the circumstances of some AWAC new-hire pilots who did not successfully complete initial training. Specifically, the FAA official stated that AWAC had changed the simulator time requirements for these pilots because they had completed a type rating course (provided by another training program) before starting AWAC’s training program. AWAC determined that these pilots needed fewer hours of simulator time than other new-hire pilots. However, according to the FAA official, these pilots had high initial operating experience times and “weren’t getting it, so [AWAC] let them go.” It is possible that these pilots might have performed better if they had been more thoroughly trained by the company.

A captain who was also a CL-65 flight instructor stated that, because of constraints with simulator time, all pilots needed to complete their training during the time that had been scheduled. The director of flight training stated that the simulator, at full utilization, provided 600 hours of training per month, but that the company needed 1,000 hours of simulator training per month. The amount of IOE time provided to new-hire FOs had significantly increased because AWAC had not revised its simulator training to accommodate the needs of pilots with little or no jet experience. As a result, IOE had to be routinely extended beyond the FAA’s requirement. Since many simulator training scenarios cannot be accomplished in an airplane, particularly during passenger carrying flights, IOE is not an adequate substitute for simulator training exercises.

Further, new-hire FOs who completed AWAC’s initial training program were subject to a 1-year probation period. However, unlike other 14 Code of Federal Regulations Part 121 operators, AWAC did not effectively conduct a program to assess the performance of probationary pilots. The accident FO’s training and checkrides did not reveal his weaknesses with automation, pacing, and crew coordination, which rendered him unprepared to properly execute the approach into Providence during the accident flight. In addition, captains did not produce trip reports after flying with first officers, and, according to the Norfolk base manager, meetings to discuss probationary FO’s progress during their first year were no longer held because the base managers were “too busy.” Thus, two potential methods to identify FOs’ weaknesses were not used by AWAC.

Because the first officers hired by AWAC in the 2 years preceding this accident had decreased levels of experience, these first officers would have benefited from additional training and oversight. However, AWAC’s training program was ineffective because it did not accommodate these needs.

The FAA’s Principal Operations Inspector (POI) was based in Des Planes, Illinois, but AWAC’s primary training center was in Charlotte, NC. The POI stated that providing oversight of AWAC was difficult because of the required travel. Because of the limited on-site oversight of AWAC’s training program of new first officers, the FAA did not identify the shortcomings of AWAC’s program in preparing these less experienced first officers for flying in high-performance jet airplanes.

Factual narrative

History of flight:

On December 16, at 1645 eastern standard time (EST), a Bombardier CRJ-200 (CL600-2B19), registration N470ZW, serial number 7927, operated by Air Wisconsin as flight 3758 (ATC call sign AWI758A), departed the runway after a hard landing at the Theodore Francis Green State Airport, Providence, RI (PVD). The flight was a regularly scheduled passenger flight which departed Philadelphia (PHL) at about 1600 EST. The First Officer, who had recently completed his Initial Operating Experience (IOE) in the CRJ-200, was the Pilot Flying (PF). This flight was the second time he had flown from Philadelphia to PVD, and the Captain, Pilot Not Flying (PNF), was aware that he was new to the airline. The accident flight was the fourth leg the crew had flown that day, the Captain was PF for the first two legs, and the FO flew the leg from Richmond into PHL. Instrument meteorological conditions prevailed for all of their flights that day.

The flight to the PVD area was reported as routine, with IFR weather enroute. Winds aloft in the vicinity of the initial descent were reported as from 220 degrees at 100 knots, resulting in a large tailwind component. Both crewmembers stated they felt rushed during the descent. The flight was cleared for and executed an ILS runway 5 approach. The airplane was initially established and stabilized on the localizer and glideslope. Approximately 2 miles from the runway threshold, at an altitude of 700 feet, the FO disconnected the autopilot and flight director (FD) and announced that he had disengaged the autopilot. In an interview he stated that he wanted to get the feel of the airplane, and "declutter" the display. At the time, Air Wisconsin procedures allowed hand flying raw data instrument approaches.

About 30 seconds later, the airplane drifted to the left of the approach course, and continued to descend, although above the glidepath. The airplane broke out of the overcast at 300’ and the crew saw the approach lights at the 2 o’clock position. The Captain offered to take over the airplane and the FO concurred. The Captain made a statement which the FO incorrectly heard as a command to reduce power to idle, and he did so, without the Captain’s knowledge. The Captain maneuvered the airplane in a series of descending banks, reaching a maximum bank angle of 22 degrees at a height of less than 100 feet above the runway. A descent rate of up to 2000 feet per minute developed. During the landing maneuver, pitch attitude decreased to 7 degrees nose down, then flared to 4 degrees nose up within five seconds just prior to touchdown. The captain increased power to about 73% N1 during the flare maneuver. Airspeed was approximately 132 knots at touchdown. Due to the flare rotation and sink rate, the airplane exceed the stall angle of attack, and the stall protection system (stick shaker and pusher) briefly activated. According to a performance study, the airplane touched down in about a nine degree left bank, heading about 049 degrees with a sink rate of approximately 18 feet per second.

The touchdown point was approximately 1000 to 1200 feet from the threshold of runway 5. The left main gear collapsed and the airplane exited the left side of the runway and slid through a snow-covered grassy area. The airplane came to a stop on a magnetic heading of approximately 320 degrees at about 3700 feet from the threshold. The 3 crew members and 31 passengers were not injured, and exited the airplane via the normal airstair door.

Injuries to persons:

None.

Damage to aircraft:

The left main gear separated from the main landing gear support trunnion at the pivot assembly (pintle pin). The trunnion fractured, and the rear portion was forced upward and aft, bending the aft landing gear support "false spar" and separating it from the inner mounts. The wheel truck penetrated the flap and upper wing skin. Fractures in the upper wing skin of approximately 18" surrounded the penetration area. The aft main spar was bent in the vicinity of the forward support of the trunnion. The gear door was separated, and the door brace was broken. The main gear remained attached to the airplane by the actuator, and the actuator mounting supports were bent. The gear assembly itself was intact with scraping damage and cuts to the tires consistent with encountering the wing and flap components. Wing tip damage to the light and fairing was also observed. There was no fuel spill. The left engine had minor FOD damage causing numerous nicks and cuts to about 10 fan blades.

The airworthiness group examined the aircraft and landing gear components at PVD. The team found no evidence of fatigue cracking, corrosion damage, undue wear, arcing strikes or other damage on either the landing gear components or in the left hand MLG wheel well cavity.

The MLG mounting trunnion sustained a massive diagonal fracture, but remained attached to the wing structure. The trunnion pin (pintle pin) was sheared off and was seized in the housing. The trunnion parts were removed from the airplane for metallurgical examinations.

Other damage:

Three lights along the left side of runway 5 were broken when the airplane slid off the runway.

Personnel information:

The captain, age 30, was hired by Air Wisconsin (AWAC) on September 15, 2003. He held an Airline Transport Pilot certificate, multi-engine land, a commercial pilot certificate with an instrument-airplane rating, and was a certified flight instructor and instrument instructor. He had a CL-65 type rating and a BE-1900 type rating. He had a first class medical with vision correction required.

He had a total flying time of 5500 hours, of which 3000 was pilot-in-command (PIC), 2300 of which was in the CL-65, and 1000 of which was CL-65 PIC. His prior commercial flight experience was on the BE-1900D and C-182. He flew the BE-1900D at Great Lakes Airlines as First Officer and Captain.

The first officer, age 39, was hired by Air Wisconsin on July 22, 2007. He held an Airline Transport Pilot certificate single-engine land, a commercial pilot certificate multi-engine land with instrument-airplane rating, and is a certified flight instructor, instrument, single and multi-engine land. He holds advanced and instrument ground instructor certificates with an FAA "gold seal". He has a type rating in the CL-65. He held an FAA first class medical, dated December 7, 2007 with limitations.

He had a total flying time of 2000 hours, of which 1400 was single engine, 600 multi engine, and 150 hours of turbine time, all of which was on the CL-65 at Air Wisconsin. He had worked for two years as a Certified Flight Instructor (CFI), most recently for one year at Frederick, MD, and the year before that at Chesapeake, VA. Prior to that he managed a flight school at Frederick. He had an earlier career in accounting and consulting, held a degree in accounting and was a Certified Public Accountant.

Aircraft information:

N470ZW, a CL-600-2B19, serial number 7927, was about 3 ½ years old. Air Wisconsin acquired the airplane new. The airplane was equipped with General Electric CF34-3B1 engines. Air Wisconsin dispatch records indicate that the airplane was loaded within appropriate weight and balance criteria. Estimated landing weight was 45,052 pounds. Post-accident examination of the flight deck revealed that the anti-skid system was armed, spoilers retracted, thrust reversers armed, and flaps at 45 degrees. The speed card page for a 45,000 pound landing weight was open, which showed a Vref speed of 138 knots. There were no relevant open maintenance items in the aircraft logs. One MEL item "APU inlet door inhibited open" resulted in a speed limitation of 300 knots IAS. Flight recorder circuit breakers were found pulled.

Meteorological information:

The current observation at the time of the accident was reported at 2106 UTC, and indicated wind f

Aircraft

Registration
N470ZW
Reported as
Bombardier CL600-2B19
Category
Airplane
Serial number
7927
Airframe hours
8,929
Engines
General Electric CF-34, turbo fanGeneral Electric CF-34, turbo fan
Damage
Substantial damage
Flight
Part 121
Operator
Air Wisconsin Airlines
Registered owner
Air Wisconsin Airlines
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · December 14, 2007 · 19 hours before
Departed
KPHL · Philadelphia, PA
Destination
KPVD · Providence, RI
Flight plan
IFR
Airport
KPVD · Theodore F. Green State, runway 05, 7,166 × 150 ft, asphalt

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
October 25, 2007
Seat
Left
Toxicology
Performed
Flight hours
5,422 total · 2,298 in this make and model · 3,162 as pilot in command
Role
Co-pilot
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
September 11, 2007
Seat
Right
Toxicology
Performed
Flight hours
2,051 total · 142 in this make and model · 1,867 as pilot in command

Weather

Conditions
Instrument (IMC) · Dusk
Wind
50° at 3 knots
Visibility
1.5 statute miles
Lowest ceiling
300 ft overcast
Temperature
37 °F, dew point 36 °F
Altimeter
28.95 inHg
Observed at
PVD

Docket · 33

The files NTSB released with the investigation on October 30, 2008, on NTSB’s docket system: statements, records, photos and specialists’ reports. 31.6 MB in all.

Pilot/Operator Aircraft Accident Report, NTSB Form 6120.1Item 1 · .PDF · 883 KBOperations 2 - Factual Report of Group ChairmanItem 2 · .PDF · 97 KBOperations 2 - Attachment 1 Airport DiagramItem 3 · .PDF · 171 KBOperations 2 - Attachment 2 PVD ILS5 ChartItem 4 · .PDF · 360 KBOperations 2 - Attachment 3 - InterviewsItem 5 · .PDF · 699 KBOperations 2 - Attachment 4 - AWAC Post Accident ChangesItem 6 · .PDF · 23 KBOperations 2 - Attachment 5 - AWAC Training High Speed AerodynamicsItem 7 · .PDF · 360 KBOperations 2 - Attachment 6 - AWAC Training High AltitudeItem 8 · .PDF · 29 KBATC 3 - FAA Package Part 1Item 9 · .PDF · 1.4 MBATC 3 - FAA Package Part 2Item 10 · .PDF · 1.4 MBATC 3 - Radar Data FileItem 11 · ZIP · 2.1 MBMeteorology 5 - Dispatch Weather PackageItem 12 · .PDF · 1.9 MBStructures 7 - Group Notes Messier DowtyItem 13 · .PDF · 15 KBStructures 7 - Addendum 1 Messier Dowty ReportItem 14 · .PDF · 370 KBStructures 7 - Addendum 2 Bombardier Material AnalysisItem 15 · .PDF · 7.3 MBFlight Data Recorder 10 - Specialist's Factual ReportItem 16 · .PDF · 225 KBFlight Data Recorder 10 - Factual Report Attachment 1 - Compressed Tabular DataItem 17 · ZIP · 3.0 MBCockpit Voice Recorder 12 - Factual Report of Group ChairmanItem 18 · .PDF · 182 KBAircraft Performance 13 - Bombardier Simulation AnalysisItem 19 · .PDF · 623 KBAircraft Performance 13 - Bombardier Landing Energy AnalysisItem 20 · .PDF · 75 KBAircraft Performance 13 - FAA Flight Check ILS5Item 21 · .PDF · 313 KBMiscellaneous - ICAO NotificationItem 22 · .PDF · 93 KBMiscellaneous - Excerpt from Aerodynamics for Naval AviatorsItem 23 · .PDF · 715 KBOperations 2 - Attachment 7 - Excerpts from AWAC Initial FO CurriculumItem 24 · .PDF · 95 KBMiscellaneous - AOPA Article Swept-Wing AerodynamicsItem 25 · .PDF · 28 KBReports from Parties to the Investigation - ALPAItem 26 · .PDF · 202 KBReports from Parties to the Investigation - AWACItem 27 · .PDF · 305 KBResponse to Petition for ReconsiderationItem 28 · .PDF · 7.0 MBOriginal factual reportItem 29 · .PDF · 314 KBOriginal briefItem 30 · .PDF · 270 KBRevised factualItem 31 · .PDF · 108 KBRevised briefItem 32 · .PDF · 239 KBPetition For ReconsiderationItem 33 · .PDF · 657 KB

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.