- Date
- September 18, 2012, 12:30 local (16:30 UTC)
- Place
- Sophia, NC
- Injuries
- 1 serious, 158 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N273AYAirbus Industrie A330-323
- Defining event
- Enroute-descent: Turbulence encounter
- Weather
- Visual (VMC) · Day
- Status
- Completed · report April 3, 2013
- Report
- Approved by Office Director
- NTSB office
- Major Investigations Division
- FAA report
- 20120918023459A
- Case key
- 85132
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
an encounter with moderate turbulence while the flight attendant was securing the cabin for arrival.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
On September 18th, 2012 at approximately 1230 EDT, an Airbus A330, N273AY, operated by US Airways as flight 707 from Frankfurt, Germany (FRA) to Charlotte, NC (CLT) encountered severe turbulence on descent into CLT. During the encounter, a flight attendant was seriously injured. According to the operator, on descent into CLT the flight crew received an ACARS message from the company dispatcher handling the flight. The dispatcher indicated that a SIGMET was issued for the North Carolina area with strong winds and embedded thunderstorms. The International Relief Officer (IRO) contacted the flight attendants to advise them they would be entering an area of possible turbulence in approximately 15 minutes. An announcement was also made to the passengers over the public address system advising them to remain seated and fasten their seat belts. The seat belt sign was illuminated. The airplane was descending through approximately 16,000 feet when it entered the clouds and encountered moderate turbulence. In the cabin, the flight attendants began preparing the cabin for arrival after receiving the turbulence advisory from the IRO. Several flight attendants were still out of their seats collecting service items and securing the galley when the turbulence encounter occurred. The "C" flight attendant was securing the aft galley during the encounter. She was lifted into the air, fell back down onto the cabin floor, and landed on her back. The "D" and "G" flight attendants also sustained minor injuries. The flight crew contacted the flight attendants after the encounter and were notified of their injuries. The flight crew arranged for paramedics to meet the flight and remove the injured flight attendants. The "C" flight attendant received a fracture to the distal tibia at the medial and lateral malleoli.
Factual narrative
On September 18th, 2012 at approximately 1230 EDT, an Airbus A330, N273AY, operated by US Airways as flight 707 from Frankfurt, Germany (FRA) to Charlotte, NC (CLT) encountered severe turbulence on descent into CLT. During the encounter, a flight attendant was seriously injured. According to the operator, on descent into CLT the flight crew received an ACARS message from the company dispatcher handling the flight. The dispatcher indicated that a SIGMET was issued for the North Carolina area with strong winds and embedded thunderstorms. The International Relief Officer (IRO) contacted the flight attendants to advise them they would be entering an area of possible turbulence in approximately 15 minutes. An announcement was also made to the passengers over the public address system advising them to remain seated and fasten their seat belts. The seat belt sign was illuminated. The airplane was descending through approximately 16,000 feet when it entered the clouds and encountered moderate turbulence. In the cabin, the flight attendants began preparing the cabin for arrival after receiving the turbulence advisory from the IRO. Several flight attendants were still out of their seats collecting service items and securing the galley when the turbulence encounter occurred. The "C" flight attendant was securing the aft galley during the encounter. She was lifted into the air, fell back down onto the cabin floor, and landed on her back. The "D" and "G" flight attendants also sustained minor injuries. The flight crew contacted the flight attendants after the encounter and were notified of their injuries. The flight crew arranged for paramedics to meet the flight and remove the injured flight attendants. The "C" flight attendant received a fracture to the distal tibia at the medial and lateral malleoli.
Aircraft
- Registration
- N273AY
- Reported as
- Airbus Industrie A330-323
- Category
- Airplane
- Serial number
- 0337
- Engines
- P & W PW4168A, 68,600 lbs thrust, turbo fanP & W PW4168A, 68,600 lbs thrust, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- US Airways Inc
- Registered owner
- Wells Fargo Bank Northwest Na Trustee
- Airworthiness certificate
- Standard, Transport
- Departed
- EDDF · Frankfurt
- Destination
- KCLT · Charlotte, NC
- Flight plan
- IFR
- Airport
- KCLT · Charlotte-Douglas
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 64
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1
- Seat
- Left
- Flight hours
- 25,343 total · 4,125 in this make and model
- Role
- Co-pilot
- Age
- 56
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1
- Seat
- Right
- Flight hours
- 24,191 total · 1,353 in this make and model
Weather
- Conditions
- Visual (VMC) · Day
- Wind
- 230° at 12 knots, gusting 22
- Visibility
- 3 statute miles
- Lowest ceiling
- 1,700 ft broken
- Temperature
- 72 °F, dew point 70 °F
- Altimeter
- 29.76 inHg
- Observed at
- KGSO, 50 nm away
Docket · 4
The files NTSB released with the investigation on April 3, 2013, on NTSB’s docket system: statements, records, photos and specialists’ reports. 1.4 MB in all.
FAA reports on this event · 1
The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.