DCA13CA043

NTSB accident investigation · Mcdonnell Douglas MD11 · Denver, CO · January 25, 2013

Accident · No injuriesData collectionFinal report
Date
January 25, 2013, 05:30 local (11:30 UTC)
Place
Denver, CO
Injuries
3 uninjured
Damage
Substantial damage
Phase of flight
Landing
Aircraft
N618FEMcdonnell Douglas MD11
Defining event
Landing-flare/touchdown: Tailstrike
Weather
Visual (VMC) · Dawn
Status
Completed · report March 30, 2020
Report
Approved by Office Director
NTSB office
Major Investigations Division
FAA report
20130125002289A
Case key
86093

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

the flight crews failure to perform a takeoff performance data briefing following the final entries into the Flight Management System, which would have alerted them to the incorrect weight entry and resulting incorrect landing speeds. Contributing to the accident was the failure of the flight crew to recognize and respond to various visual cues indicating the airplane's airspeed was too slow, resulting in a higher than normal pitch during landing and the tail of the airplane striking the runway.

Findings · 3

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

On January 25, 2013, at approximately 0457 mountain standard time, FedEx Express flight 1420, a Boeing MD-11F, N618FE, experienced a tail strike during landing on runway 17 at Denver International Airport (KDEN), Denver, Colorado. There were no injuries to the 3 flight crew, and the airplane sustained substantial damages. The flight was operating under 14 CFR Part 121 as a regularly scheduled passenger flight from Memphis International Airport (KMEM), Memphis, Tennessee, to Denver, Colorado. According to the flightcrew and a review of dispatch records, during the preflight while in Memphis, after receiving multiple weight and balance (W&B) messages, the captain had erroneously entered an airplane zero fuel weight (ZFW) that was 100,000 lbs. less than the actual ZFW when the first officer was out of the cockpit. After the captain made the incorrect ZFW entry, the flight crew did not perform another takeoff performance data briefing, and therefore did not recognize the captain's entry error that resulted in incorrect landing speeds calculated by the flight management software for the flight. During the approach, the flight crew did not notice indications that the target landing airspeed was too low, such as the Angle of Attack (AOA) indicator in the captains Heads Up Display (HUD) that was outside of the speed reference band, and the pitch of the airplane, which was about 7-8 degrees airplane nose up, whereas the normal airplane pitch on approach was 4-6 degrees pitch. The first officer also stated that during the approach he noticed that his airspeed indication had an amber box surrounding it, which is an indication that the airspeed had reached Vmin and was approaching a stall condition. During the flare and landing, the tail of the airplane struck the surface of the runway. The aircraft taxied normally to the cargo ramp, and an inspection revealed substantial damage to the skin, stringers, beams, APU compartment bulkhead, and aft pressure bulkhead of the airplane.

Factual narrative

On January 25, 2013, at approximately 0457 mountain standard time, FedEx Express flight 1420, a Boeing MD-11F, N618FE, experienced a tail strike during landing on runway 17 at Denver International Airport (KDEN), Denver, Colorado. There were no injuries to the 3 flight crew, and the airplane sustained substantial damages. The flight was operating under 14 CFR Part 121 as a regularly scheduled passenger flight from Memphis International Airport (KMEM), Memphis, Tennessee, to Denver, Colorado. According to the flightcrew and a review of dispatch records, during the preflight while in Memphis, after receiving multiple weight and balance (W&B) messages, the captain had erroneously entered an airplane zero fuel weight (ZFW) that was 100,000 lbs. less than the actual ZFW when the first officer was out of the cockpit. After the captain made the incorrect ZFW entry, the flight crew did not perform another takeoff performance data briefing, and therefore did not recognize the captain's entry error that resulted in incorrect landing speeds calculated by the flight management software for the flight. During the approach, the flight crew did not notice indications that the target landing airspeed was too low, such as the Angle of Attack (AOA) indicator in the captains Heads Up Display (HUD) that was outside of the speed reference band, and the pitch of the airplane, which was about 7-8 degrees airplane nose up, whereas the normal airplane pitch on approach was 4-6 degrees pitch. The first officer also stated that during the approach he noticed that his airspeed indication had an amber box surrounding it, which is an indication that the airspeed had reached Vmin and was approaching a stall condition. During the flare and landing, the tail of the airplane struck the surface of the runway. The aircraft taxied normally to the cargo ramp, and an inspection revealed substantial damage to the skin, stringers, beams, APU compartment bulkhead, and aft pressure bulkhead of the airplane.

Aircraft

Registration
N618FE
Reported as
Mcdonnell Douglas MD11 (F)
Category
Airplane
Serial number
48754
Airframe hours
57,148
Engines
General Electric CF6-80C2D1F, 60,690 lbs thrust, turbo fanGeneral Electric CF6-80C2D1F, 60,690 lbs thrust, turbo fanGeneral Electric CF6-80C2D1F, 60,690 lbs thrust, turbo fan
Damage
Substantial damage
Flight
Part 121
Operator
Federal Express Corp
Registered owner
Federal Express Corp
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · January 14, 2013
Departed
KMEM · Memphis, TN
Destination
KDEN · Denver, CO
Flight plan
IFR
Airport
KDEN · Denver International, runway 17R, 12,000 × 150 ft, concrete
Equipment
Stall warning system

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
57
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Unknown
Last flight review
June 2, 2012
Seat
Left
Flight hours
18,340 total · 3,101 in this make and model
Role
Co-pilot
Age
52
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Unknown
Last flight review
October 28, 2012
Seat
Right
Flight hours
4,930 total · 2,407 in this make and model

Weather

Conditions
Visual (VMC) · Dawn
Wind
160° at 13 knots
Visibility
10 statute miles
Lowest ceiling
None
Temperature
30 °F, dew point 21 °F
Altimeter
30.12 inHg
Observed at
DEN

Docket · 8

The files NTSB released with the investigation on March 31, 2020, on NTSB’s docket system: statements, records, photos and specialists’ reports. 58.2 MB in all.

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.