- Date
- August 18, 2014, 13:21 local (13:21 UTC)
- Place
- Reykjavik, Iceland
- Injuries
- 1 serious, 220 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N666UABoeing 767 322
- Defining event
- Enroute: Cabin safety event
- Weather
- Visual (VMC) · Day
- Status
- Completed · report September 1, 2015
- Report
- Approved by Office Director
- NTSB office
- Major Investigations Division
- Parties
- Federal Aviation Adminsistration
- Case key
- 89983
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
The capabilities of the beverage cart were exceeded which resulted in the cart toppling over and fracturing the flight attendant's foot.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
According to flight attendant statements, a beverage cart toppled over as the flight attendant was maneuvering the fully loaded "lightweight" cart in the galley while the airplane was in cruise flight in smooth air. There were no reported malfunctions with the beverage cart. The flight continued to its intended destination and landed without further incident. The flight attendant was transported to the hospital and diagnosed with a broken left foot.
Factual narrative
According to flight attendant statements, a beverage cart toppled over as the flight attendant was maneuvering the fully loaded "lightweight" cart in the galley while the airplane was in cruise flight in smooth air. There were no reported malfunctions with the beverage cart. The flight continued to its intended destination and landed without further incident. The flight attendant was transported to the hospital and diagnosed with a broken left foot.
Aircraft
- Registration
- N666UA
- Reported as
- Boeing 767 322 (322)
- Category
- Airplane
- Serial number
- 29238
- Built
- 1998
- Airframe hours
- 57,128
- Engines
- P&W PW4000 SER, 24,900 horsepower, turbo fanP&W PW4000 SER, 24,900 horsepower, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- United Airlines Inc
- Registered owner
- United Airlines Inc
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Continuous airworthiness · July 13, 2014
- Departed
- EGLL · London
- Destination
- IAH · Houston, TX
- Flight plan
- IFR
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 58
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Without waivers/limitations
- Last flight review
- February 2, 2014
- Seat
- Left
- Restraint
- 3-point
- Flight hours
- 22,000 total · 6,200 in this make and model · 22,000 as pilot in command
- Role
- Co-pilot
- Age
- 46
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Single-engine land, Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Without waivers/limitations
- Last flight review
- November 2, 2013
- Seat
- Right
- Restraint
- 3-point
- Flight hours
- 10,000 total · 6,000 in this make and model
Weather
- Conditions
- Visual (VMC) · Day
- Wind
- 348° at 37 knots
- Turbulence
- Unknown
Docket · 2
The files NTSB released with the investigation on September 2, 2015, on NTSB’s docket system: statements, records, photos and specialists’ reports. 1.2 MB in all.