DCA16CA220

NTSB accident investigation · Boeing 767 322 · International Waters, A1 · August 31, 2016

Accident · Serious injuriesData collectionFinal report
Date
August 31, 2016, 02:10 local (02:10 UTC)
Place
International Waters, A1
Injuries
1 serious, 11 minor
Damage
No damage
Phase of flight
Enroute
Aircraft
N657UABoeing 767 322
Defining event
Enroute-cruise: Turbulence encounter
Weather
Visual (VMC) · Night
Status
Completed · report April 22, 2020
Report
Approved by Office Director
NTSB office
Major Investigations Division
Parties
United Airlines
Case key
93972

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

an inadvertent encounter with severe convective turbulence.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: convective turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelBoeing 767-322: 2 casesAll aircraft: 145 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

On August 31, 2016, at 0210 universal coordinated time, United Airlines flight 880, a Boeing 767-322, N657UA, encountered severe turbulence during cruise that resulted in one flight attendant sustaining a serious injury. Another flight attendant and 10 passengers, including one infant, received minor injuries. There were no injuries to the other passengers and crew onboard and the airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from the George Bush Intercontinental Airport (KIAH), Houston, Texas to the London-Heathrow Airport (EGLL), United Kingdom. The flight diverted to the Shannon Airport (EINN), Shannon, Ireland . According to flight crew statements, the aircraft was in cruise at flight level (FL) 340 approximately 50 miles east of 40W on the North Atlantic Track X, when it encountered unexpected severe turbulence that lasted for approximately 45 seconds. The captain indicated there was forecast turbulence for this portion of the flight and there were no pilot weather reports (PIREP) or air traffic control advisories in the pre-flight weather package. The flight crew indicated that the flight conditions were smooth and devoid of any turbulence for approximately two hours prior to the event. The seat belt sign had been off for about 2 hours prior to the event. They indicated that the onboard weather radar was operating in the AUTO mode and there were no returns observed prior to the event. After the event, the seat belt sign was immediately illuminated. After assessing the level and number of injuries, the captain decided to divert to EINN to expedite After landing, all injured passengers and one flight attendant were treated for minor injuries and released; one flight attendant was admitted to the hospital with fractures of the left wrist and L3 vertebra. According to a weather analysis conducted by United Airlines, satellite imagery indicated convective buildup/enhancement in the form of an isolated cell in the region of the event. The Atlantic High Weather Prognostic Chart valid for the period depicted the potential for isolated cumulonimbus clouds over the area, which implied the potential for severe or greater turbulence associated with the convection. The nighttime conditions and lack of lightning in the lower convection, likely did not provide any visual indication of the developing storms below the flight path. Wind and temperature patterns depicted a diffluent wind flow pattern ahead of a trough over the area of the upset, which supported the development of the isolated convection. RPM Turbulence did not indicate presence of Clear Air Turbulence.

Factual narrative

On August 31, 2016, at 0210 universal coordinated time, United Airlines flight 880, a Boeing 767-322, N657UA, encountered severe turbulence during cruise that resulted in one flight attendant sustaining a serious injury. Another flight attendant and 10 passengers, including one infant, received minor injuries. There were no injuries to the other passengers and crew onboard and the airplane was not damaged. The flight was operating under the provisions of 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from the George Bush Intercontinental Airport (KIAH), Houston, Texas to the London-Heathrow Airport (EGLL), United Kingdom. The flight diverted to the Shannon Airport (EINN), Shannon, Ireland . According to flight crew statements, the aircraft was in cruise at flight level (FL) 340 approximately 50 miles east of 40W on the North Atlantic Track X, when it encountered unexpected severe turbulence that lasted for approximately 45 seconds. The captain indicated there was forecast turbulence for this portion of the flight and there were no pilot weather reports (PIREP) or air traffic control advisories in the pre-flight weather package. The flight crew indicated that the flight conditions were smooth and devoid of any turbulence for approximately two hours prior to the event. The seat belt sign had been off for about 2 hours prior to the event. They indicated that the onboard weather radar was operating in the AUTO mode and there were no returns observed prior to the event. After the event, the seat belt sign was immediately illuminated. After assessing the level and number of injuries, the captain decided to divert to EINN to expedite After landing, all injured passengers and one flight attendant were treated for minor injuries and released; one flight attendant was admitted to the hospital with fractures of the left wrist and L3 vertebra. According to a weather analysis conducted by United Airlines, satellite imagery indicated convective buildup/enhancement in the form of an isolated cell in the region of the event. The Atlantic High Weather Prognostic Chart valid for the period depicted the potential for isolated cumulonimbus clouds over the area, which implied the potential for severe or greater turbulence associated with the convection. The nighttime conditions and lack of lightning in the lower convection, likely did not provide any visual indication of the developing storms below the flight path. Wind and temperature patterns depicted a diffluent wind flow pattern ahead of a trough over the area of the upset, which supported the development of the isolated convection. RPM Turbulence did not indicate presence of Clear Air Turbulence.

Aircraft

Registration
N657UA
Reported as
Boeing 767 322 (322)
Category
Airplane
Serial number
27112
Built
1993
Engines
P&W PW4000 SER, 24,900 horsepower, turbo fanP&W PW4000 SER, 24,900 horsepower, turbo fan
Damage
No damage
Flight
Part 121
Operator
United Airlines
Registered owner
Wells Fargo Bank Northwest Na Trustee
Airworthiness certificate
Standard, Transport
Departed
KIAH · Houston, TX
Destination
EGLL · London
Flight plan
IFR

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
49
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Seat
Left
Restraint
5-point
Flight hours
8,928 total · 1,765 in this make and model
Role
Co-pilot
Age
37
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Seat
Right
Restraint
5-point
Flight hours
11,294 total · 3,204 in this make and model

Weather

Conditions
Visual (VMC) · Night
Turbulence
Severe

Docket · 6

The files NTSB released with the investigation on May 8, 2020, on NTSB’s docket system: statements, records, photos and specialists’ reports. 15.2 MB in all.

Other investigations on N657UA · 1

Matched to the same aircraft by N-number and date.