DCA16IA215

NTSB incident investigation · Airbus A320 232 · Wood, SD · August 12, 2016

Incident · Minor injuriesIncident investigationFinal report
Date
August 11, 2016, 20:09 local (Aug 12, 2016, 01:09 UTC)
Place
Wood, SD
Injuries
27 minor, 124 uninjured
Damage
Minor damage
Phase of flight
Enroute
Aircraft
N632JBAirbus A320 232
Defining event
Enroute-cruise: Turbulence encounter
Weather
Instrument (IMC) · Night
Status
Completed · report September 22, 2020
Report
Approved by Office Director
NTSB office
Major Investigations Division
Case key
93818

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the incident.

On this page

Probable cause

an inadvertent encounter with convective turbulence while in cruise flight.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: convective turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelAirbus A320-232: 7 casesAll aircraft: 145 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The scheduled passenger flight was enroute at a cruise altitude of flight level 320 (FL320), when the airplane encountered severe turbulence. Of the 2 pilots, 3 flight attendants, and 146 passengers onboard, all three flight attendants and 28 passengers sustained minor injuries. The pilots subsequently diverted to a nearby airport and landed without further incident. The pilots reported that the onboard weather radar depicted some precipitation along the route, and the captain informed the flight attendants to remain seated and turned the seatbelt sign on. After the flight exited some of the light precipitation, the crew observed cumulonimbus clouds ahead and subsequently requested and were granted a deviation around the clouds; however, the airplane encountered turbulence as it flew through the edge of the clouds. The first officer stated that it "felt like they went up and then dropped," and the captain described the encounter as "very violent and very quick." The flight attendants reported that the flight had been experiencing light turbulence when the captain called to state that it would continue for the next 30 to 45 minutes. One of the flight attendants made a public address announcement to the passengers to remain seated with their seatbelts on; at this time, all three of the flight attendants were seated in their jumpseats. The turbulence continued for about 10 minutes before it smoothed out, and all three flight attendants got up from their seats to conduct various tasks throughout the cabin. The airplane subsequently encountered what they described as "extreme," "violent" turbulence, and all three sustained injuries. A review of the flight plan showed convective SIGMETs and thunderstorms that were forecasted and valid on or near the route of flight. The pilots reported that they only saw areas of green returns on their onboard radar and did not see any indication of severe weather. Additionally, there were no pilot reports (PIREPs) to indicate that other aircraft were encountering severe turbulence, nor did air traffic control provide any information to indicate that they might encounter such turbulence.

Factual narrative

On August 11, 2016, about 2010 central daylight time, JetBlue Airways flight 429, an Airbus A-320-232, N632JB, encountered severe turbulence while in cruise flight and diverted to the Rapid City Regional Airport (KRAP), Rapid City, South Dakota. Of the 151 passengers and crew onboard, 31 received minor injuries. The flight was operated as a Title 14 Code of Federal Regulations (CFR) Part 121 regularly scheduled domestic passenger flight from General Edward Lawrence Logan International Airport (KBOS), Boston, Massachusetts, to Sacramento International Airport (KSMF), Sacramento, California. The flight departed on schedule, and the taxi, takeoff, and initial climb were uneventful. The captain was the pilot flying and the first officer (FO) was the pilot monitoring at the time of the event. The captain reported that the flight had been experiencing intermittent "light chop" turbulence and that they had queried air traffic control (ATC) to see if a higher altitude might provide a smoother flight. When the controller advised that the turbulence would be worse at a higher altitude, they decided to remain at flight level 320. Shortly before the turbulence encounter, the onboard weather radar depicted precipitation ahead, and the controller advised of moderate precipitation; the captain subsequently informed the flight attendants to be seated in their jumpseats and turned the seatbelt sign on. After the flight exited some of the light precipitation, the crew observed cumulonimbus clouds and requested and were subsequently cleared for a deviation to the left; however, the airplane encountered turbulence as it flew through the edge of the clouds. The captain described the turbulence as "very violent and very quick." During the turbulence encounter, computed airspeed increased from about 275 knots (kts) to 285 knots as the airplane was in a left bank, and the vertical acceleration increased to +1.7 g. After fluctuating at positive g values for about 6 seconds, the vertical acceleration began to decrease, reaching a maximum negative value of 0.75 g. The flight attendants stated that the flight had been experiencing light turbulence when the captain called them to state that "it would be like this" for the next 30 to 45 minutes. One of the flight attendants made an announcement to the passengers to remain seated with their seatbelts on; at this time, all three of the flight attendants were seated in their jumpseats. The turbulence continued for about 10 minutes before it smoothed out, and all three flight attendants got up from their seats to conduct various tasks throughout the cabin. The airplane subsequently encountered what they described as "extreme," "violent" turbulence, and all three sustained injuries. After the turbulence encounter, the captain contacted the flight attendants via the interphone, who informed him that they were injured. The captain decided to divert to KRAP and transferred control to the FO so that he could go back to the cabin andassess the injuries. A review of the flight plan showed convective SIGMETs and thunderstorms were forecasted and valid on or near the route of flight. The pilots reported that they only saw areas of green returns on their onboard radar and did not see any indication of severe weather. Additionally, there were no pilot reports (PIREPs) to indicate that other aircraft were encountering severe turbulence nor any advisories of turbulence from air traffic control.

Aircraft

Registration
N632JB
Reported as
Airbus A320 232 (232)
Category
Airplane
Serial number
2647
Built
2006
Engines
IAE V2500SERIES, 9,895 horsepower, turbo fanIAE V2500SERIES, 9,895 horsepower, turbo fan
Damage
Minor damage
Flight
Part 121
Operator
JetBlue Airways
Registered owner
Jetblue Airways Corp
Airworthiness certificate
Standard, Transport
Departed
KBOS · Boston, MA
Destination
KSMF · Sacramento, CA
Flight plan
IFR

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Weather

Conditions
Instrument (IMC) · Night
Lowest ceiling
45,000 ft broken

Docket · 27

The files NTSB released with the investigation on October 6, 2020, on NTSB’s docket system: statements, records, photos and specialists’ reports. 35.8 MB in all.

Flight data recorder (FDR) - specialist's factual reportItem 1 · PDF · 29 pages · 22 photos · 7.4 MBFlight data recorder (FDR) - attachment 1 - tabular data (compressed zip archive)Item 2 · ZIP · 4.7 MBFlight data recorder (FDR) - specialist's factual report - addendum 1 (spoilers)Item 3 · PDF · 4 pages · 2 photos · 194 KBFlight data recorder (FDR) - addendum 1 - attachment 1 (spoilers)Item 4 · ZIP · 969 KBWeather studyItem 5 · PDF · 33 pages · 5.5 MBAttachment 1 to the weather studyItem 6 · PDF · 22 pages · 1.1 MBAttachment 2 to the weather studyItem 7 · PDF · 22 pages · 1.1 MBAttachment 3 to the weather studyItem 8 · PDF · 22 pages · 625 KBAttachment 4 to the weather studyItem 9 · PDF · 22 pages · 988 KBAttachment 5 to the weather studyItem 10 · PDF · 7 pages · 197 KBOperational factors factual reportItem 11 · PDF · 35 pages · 755 KBOperational factors - attachment 1 - flight crew interview summaries and statementsItem 12 · PDF · 14 pages · 196 KBOperational factors - attachment 2 - dispatch interview summaries and statementsItem 13 · PDF · 12 pages · 462 KBOperational factors - attachment 3 - cabin crew statementsItem 14 · PDF · 8 pages · 115 KBOperational factors - attachment 4 - flight crew training summariesItem 15 · PDF · 10 pages · 154 KBOperational factors - attachment 5 - flightcrew flight timesItem 16 · PDF · 2 pages · 110 KBOperational factors attachment 6 - dispatch training recordsItem 17 · PDF · 12 pages · 183 KBOperational factors - attachment 7 - jetblue aerodata reportItem 18 · PDF · 2 pages · 88 KBOperational factors - attachment 8 - operational flight planItem 19 · PDF · 21 pages · 561 KBOperational factors - attachment 9 - acars traffic logItem 20 · PDF · 77 pages · 284 KBOperational factors - attachment 10 - radar training tool (excerpt)Item 21 · PDF · 68 pages · 1.4 MBOperational factors - attachment 11 - hazardous weather avoidance criteriaItem 22 · PDF · 4 pages · 96 KBOperational factors - attachment 12 - flightcrew pairingItem 23 · PDF · 2 pages · 433 KBOperational factors - attachment 13 - dispatch resource handbook - dispatch flight following programItem 24 · PDF · 26 pages · 885 KBOperational factors - attachment 14 - operational factors group party formItem 25 · PDF · 16 pages · 4.9 MBCockpit voice recorder - group chairman's factual reportItem 26 · PDF · 68 pages · 762 KBPilot/operator aircraft accident report, NTSB form 6120.1Item 27 · PDF · 11 pages · 1.6 MB