DCA18CA219

NTSB accident investigation · Boeing 787-9 · Harbin, China · June 11, 2018

Accident · Serious injuriesData collectionFinal report
Date
June 11, 2018
Place
Harbin, China
Injuries
1 serious, 1 minor, 290 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N826ANBoeing 787-9
Defining event
Enroute: Cabin safety event
Weather
Day
Status
Completed · report July 8, 2020
Report
Approved by Office Director
NTSB office
Major Investigations Division
Case key
97504

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

the accidental tipping over of a beverage service cart, when there was no turbulence, which caused pots of hot water to burn two flight attendants.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Personnel issuesPersonnel issues › Task performance · Cabin crewBoeing 787-9: 1 caseAll aircraft: 137 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

On June 10, 2018, at about 1215 local time, American Airlines 181, N826AN, B787-9, was enroute to Beijing Capital International Airport (PEK) Beijing, China, when two flight attendants were burned as a result of a beverage cart tray being overturned with three pots of hot liquids on it. At the time of the event, the airplane was in smooth air with no turbulence. Of the 292 passengers and crew onboard, one flight attendant received minor injuries and one flight attendant received serious injuries. The flight was operating under 14 Code of Federal Regulation Part 121 as a regularly scheduled passenger flight from Los Angeles International Airport (LAX), Los Angeles, California to PEK. The crew reported that the two injured flight attendants were in the aft galley setting up the beverage cart when the cart overturned. The injured flight attendants were treated by a passenger physician. Paramedics met the airplane at the gate and one flight attendant was transported to the hospital where she was diagnosed with 2nd degree burns and released.

Factual narrative

On June 10, 2018, at about 1215 local time, American Airlines 181, N826AN, B787-9, was enroute to Beijing Capital International Airport (PEK) Beijing, China, when two flight attendants were burned as a result of a beverage cart tray being overturned with three pots of hot liquids on it. At the time of the event, the airplane was in smooth air with no turbulence. Of the 292 passengers and crew onboard, one flight attendant received minor injuries and one flight attendant received serious injuries. The flight was operating under 14 Code of Federal Regulation Part 121 as a regularly scheduled passenger flight from Los Angeles International Airport (LAX), Los Angeles, California to PEK. The crew reported that the two injured flight attendants were in the aft galley setting up the beverage cart when the cart overturned. The injured flight attendants were treated by a passenger physician. Paramedics met the airplane at the gate and one flight attendant was transported to the hospital where she was diagnosed with 2nd degree burns and released.

Aircraft

Registration
N826AN
Reported as
Boeing 787-9 (9)
Category
Airplane
Serial number
40649
Built
2017
Airframe hours
4,519
Engines
General Electric GENX1B-75P2, turbo fanGeneral Electric GENX1B-75P2, turbo fan
Damage
No damage
Flight
Part 121
Operator
American Airlines Inc
Registered owner
American Airlines Inc
Airworthiness certificate
Standard, Transport
Last inspection
June 10, 2018
Departed
KLAX · Los Angeles, CA
Destination
ZBAA · Beijing
Flight plan
IFR
Equipment
Angle of attack indicator, Electronic flight bag or handheld device, Electronic multifunction display, Electronic primary flight display, Heads up display, Onboard weather, Satellite tracking device, Stall warning system, ADS-B

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
61
Injuries
None
Certificates
Flight engineer, Airline transport, Flight instructor, Commercial
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
March 18, 2018
Flight hours
7,129 total · 708 in this make and model · 2,415 as pilot in command · 161.1 in the last 90 days · 52 in the last 30 days · 12.5 in the last 24 hours
Role
Co-pilot
Age
57
Injuries
None
Certificates
Flight engineer, Commercial, Airline transport
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
May 17, 2018
Flight hours
717 total · 39 in this make and model · 71.3 in the last 90 days · 71.3 in the last 30 days · 12.5 in the last 24 hours

Weather

Conditions
Day

Docket · 1

The files NTSB released with the investigation on September 4, 2020, on NTSB’s docket system: statements, records, photos and specialists’ reports. 623 KB in all.