- Date
- December 4, 2018, 18:00 local (18:00 UTC)
- Place
- SUNNS intersection, Osaka, Japan
- Injuries
- 1 serious, 2 minor, 92 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N193DNBoeing 767
- Defining event
- Enroute-cruise: Turbulence encounter
- Weather
- Night
- Status
- Completed
- Report
- Approved by Office Director
- Investigation class
- Class 4 - Basic report with no Prelim publish
- NTSB office
- Major Investigations Division
- Case key
- 98733
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
The airplane’s encounter with severe turbulence.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
On December 4, 2018, about 2130 Japan standard time, Delta Air Lines flight 278, N193DN, a Boeing 767-300ER, encountered severe turbulence during cruise. Of the 95 passengers and crew onboard, one flight attendant received serious injuries and two flight attendants received minor injuries. The airplane was not damaged. The regularly scheduled international passenger flight was operating under the provisions of 14 Code of Federal Regulations Part 121 from Kansai International Airport (RJBB), Osaka, Japan, to Honolulu International Airport (PHNL), Honolulu, Hawaii. The first officer was the pilot flying, and the captain was pilot monitoring. According to the captain, the flight had experienced continuous light turbulence during the climb. Upon reaching FL350, in the moonless night, and in smooth air, the captain said that he deactivated the seat belt sign, and released the flight attendants to begin cabin service, while also giving a precautionary notice on the interphone to remain seated with the seatbelts fastened as much as possible. He added that the weather radar was set with the Gain on AUTO, and it was depicting green radar returns on its display. He said that they were approaching SUNNS intersection and noted that the radar showed a light green return. He said he discussed it with the first officer, and they both agreed to request a turn and a climb to avoid the depicted weather. After clearance was given to make the turn, the captain said that he turned the seatbelt sign ON, and made an announcement for everyone, including the flight attendants, to be seated. As the flight made the course deviation to avoid the weather, the captain indicated that the radar gave more definition in its depiction, and the lightning illumination emanating from the cloud showed that the cloud extended about 1,000 feet above their flight level, so they continued the turn to remain outside the green weather return depiction. He said that the radar depiction suddenly showed a faint dot of red at its center, and at that time the ride went immediately from smooth to severe turbulence, without any intervening intermediate intensities being noted. He said the airplane climbed about a few hundred feet and a momentary engine indicating and crew alerting system (EICAS) overspeed message occurred. He further stated that the turbulence came in two waves, and it lasted less than 30 seconds. The airplane then recovered back to FL350, and light chop continued. During the turbulence encounter, the flight attendants were in the middle of meal service. As a result, two flight attendants sustained minor injuries and one flight attendant fractured an ankle.
Aircraft
- Registration
- N193DN
- Reported as
- Boeing 767 (332)
- Category
- Airplane
- Serial number
- 28450
- Built
- 1997
- Engines
- Pratt & Whitney PW4060, 24,900 horsepower, turbo fanPratt & Whitney PW4060, 24,900 horsepower, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- Delta Air Lines
- Registered owner
- Delta Air Lines Inc
- Airworthiness certificate
- Standard, Transport
- Departed
- RJBB · Osaka, OF
- Destination
- KHNO · Honolulu, HI
- Flight plan
- IFR
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 59
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land, Single-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Unknown
- Last flight review
- February 15, 2018
- Seat
- Left
- Restraint
- 5-point
- Flight hours
- 19,433 total · 4,621 in this make and model · 15,172 as pilot in command · 155 in the last 30 days · 6 in the last 24 hours
- Role
- Co-pilot
- Age
- 58
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Single-engine land, Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, Unknown
- Last flight review
- November 28, 2018
- Seat
- Right
- Restraint
- 5-point
- Flight hours
- 12,814 total · 9,654 in this make and model · 167 in the last 30 days · 6 in the last 24 hours
Weather
- Conditions
- Night
- Turbulence
- Severe
Docket · 10
The files NTSB released with the investigation on February 25, 2022, on NTSB’s docket system: statements, records, photos and specialists’ reports. 2.5 MB in all.