DCA19CA038

NTSB accident investigation · Boeing 737 · Chicago, IL · December 3, 2018

Accident · Serious injuriesClass 4 · Data collectionFinal report
Date
December 3, 2018, 10:35 local (16:35 UTC)
Place
Chicago, IL
Injuries
1 serious, 146 uninjured
Damage
No damage
Phase of flight
Taxi
Aircraft
N868NNBoeing 737
Defining event
Taxi-to runway: Cabin safety event
Weather
Visual (VMC) · Day
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Case key
98739

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

an object which fell from an overhead bin struck a flight attendant resulting in a serious injury.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

ActionPersonnel issues › Action/decision · Cabin crewBoeing 737-823: 1 caseAll aircraft: 111 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

On December 3, 2018, about 10:35 central standard time, American Airlines flight 114, a Boeing 737-800, N868NN, was taxiing from the gate at Chicago O'Hare International Airport (ORD), Chicago, Illinois, when a flight attendant was injured when an object fell onto from an overhead bin. The remaining passengers and crew were not injured, and the airplane was not damaged. The regularly scheduled domestic passenger flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 from ORD, to LaGuardia Airport (LGA), East Elmhurst, New York. According to the operator, while taxiing for takeoff, a flight attendant opened an overhead bin, and a laptop fell out, striking her in the eye and forcing her left eye out of the socket. The flight returned to the gate and the flight attendant was transported to a hospital.

Aircraft

Registration
N868NN
Reported as
Boeing 737 (823)
Category
Airplane
Serial number
40763
Built
2011
Engines
CFM 56-7B-7B3, turbo fanCFM 56-7B-7B3, turbo fan
Damage
No damage
Flight
Part 121
Operator
American Airlines
Registered owner
Wilmington Trust Co Trustee
Airworthiness certificate
Standard, Transport
Departed
KORF · Chicago, IL
Destination
KLGA · East Elmhurst, NY
Flight plan
IFR
Airport
KORF · Chicago O'Hare Int'l

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
63
Injuries
None
Certificates
Airline transport, Flight instructor
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
April 28, 2018
Seat
Left
Restraint
5-point
Flight hours
11,710 total · 1,039 in this make and model · 14,801 as pilot in command
Role
Co-pilot
Age
62
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land, Single-engine sea, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Seat
Right
Restraint
5-point
Flight hours
22,000 total · 8,345 in this make and model · 8,026 as pilot in command

Weather

Conditions
Visual (VMC) · Day

Docket · 2

The files NTSB released with the investigation on February 25, 2022, on NTSB’s docket system: statements, records, photos and specialists’ reports. 4.1 MB in all.