- Date
- February 27, 2019, 13:30 local (23:30 UTC)
- Place
- Honolulu, HI
- Injuries
- 1 serious, 1 minor, 217 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N771ANBoeing 777
- Defining event
- Enroute-descent: Turbulence encounter
- Weather
- Visual (VMC) · Day
- Status
- Completed
- Report
- Approved by Office Director
- Investigation class
- Class 4 - Basic report with no Prelim publish
- NTSB office
- Major Investigations Division
- Case key
- 99042
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
the airplanes encounter with clear air turbulence.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
On February 27, 2019, about 1338 Hawaii standard time, American Airlines flight 123, N771AN, a Boeing B777-200, encountered clear air turbulence during initial descent to Honolulu International Airport (PHNL), Honolulu, Hawaii. Of the 219 passengers and crew onboard, one flight attendant received serious injuries and one received minor injuries. The airplane was not damaged. The regularly scheduled domestic passenger flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 from Dallas/Fort Worth International Airport (KDFW), Dallas, Texas, to PHNL. The captain was the pilot flying and the first officer was monitoring. The flight had been unremarkable, with a smooth ride while cruising at FL380, in good visual meteorological conditions (VMC). The flight crew stated that about 15 mins before decent they checked the weather with Honolulu Control Facility (HCF) and was informed of turbulence "light to moderate all alts". The captain called the purser and informed him of the expected turbulence and to prepare for the arrival early by stowing the carts and securing the cabin. The seat belt sign was on. About 15 minutes later, they began their initial descent and encountered moderate to severe clear air turbulence about FL310, which lasted about 10 to15 seconds. The ride smoothed out at about FL290, and the flight crew then received a call from the cabin, indicating that two flight attendants in the aft galley had been injured. After landing both injured flight attendants were transported to a hospital where one was diagnosed with a fractured vertebra.
Aircraft
- Registration
- N771AN
- Reported as
- Boeing 777 (223)
- Category
- Airplane
- Serial number
- 29579
- Built
- 1999
- Airframe hours
- 80,857
- Engines
- Rolls-Royce Trent 892, turbo fanRolls-Royce Trent 892, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- American Airlines
- Registered owner
- American Airlines Inc
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Continuous airworthiness · February 26, 2019
- Departed
- KDFW · Dallas/Fort Wor, TX
- Destination
- PHNL · Honolulu, HI
- Flight plan
- IFR
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 61
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land, Single-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, With waivers/limitations
- Last flight review
- July 25, 2018
- Seat
- Left
- Restraint
- 5-point
- Flight hours
- 13,476 total · 1,383 in this make and model
- Role
- Co-pilot
- Age
- 64
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, With waivers/limitations
- Last flight review
- September 13, 2018
- Seat
- Right
- Restraint
- 5-point
- Flight hours
- 17,623 total · 1,573 in this make and model
Weather
- Conditions
- Visual (VMC) · Day
- Visibility
- 10 statute miles
Docket · 5
The files NTSB released with the investigation on February 25, 2022, on NTSB’s docket system: statements, records, photos and specialists’ reports. 3.6 MB in all.