DCA19CA088

NTSB accident investigation · Boeing 777 · Honolulu, HI · February 27, 2019

Accident · Serious injuriesClass 4 · Data collectionFinal report
Date
February 27, 2019, 13:30 local (23:30 UTC)
Place
Honolulu, HI
Injuries
1 serious, 1 minor, 217 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N771ANBoeing 777
Defining event
Enroute-descent: Turbulence encounter
Weather
Visual (VMC) · Day
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Case key
99042

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

the airplanes encounter with clear air turbulence.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: clear air turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelBoeing 777-223: 4 casesAll aircraft: 78 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

On February 27, 2019, about 1338 Hawaii standard time, American Airlines flight 123, N771AN, a Boeing B777-200, encountered clear air turbulence during initial descent to Honolulu International Airport (PHNL), Honolulu, Hawaii. Of the 219 passengers and crew onboard, one flight attendant received serious injuries and one received minor injuries. The airplane was not damaged. The regularly scheduled domestic passenger flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 from Dallas/Fort Worth International Airport (KDFW), Dallas, Texas, to PHNL. The captain was the pilot flying and the first officer was monitoring. The flight had been unremarkable, with a smooth ride while cruising at FL380, in good visual meteorological conditions (VMC). The flight crew stated that about 15 mins before decent they checked the weather with Honolulu Control Facility (HCF) and was informed of turbulence "light to moderate all alts". The captain called the purser and informed him of the expected turbulence and to prepare for the arrival early by stowing the carts and securing the cabin. The seat belt sign was on. About 15 minutes later, they began their initial descent and encountered moderate to severe clear air turbulence about FL310, which lasted about 10 to15 seconds. The ride smoothed out at about FL290, and the flight crew then received a call from the cabin, indicating that two flight attendants in the aft galley had been injured. After landing both injured flight attendants were transported to a hospital where one was diagnosed with a fractured vertebra.

Aircraft

Registration
N771AN
Reported as
Boeing 777 (223)
Category
Airplane
Serial number
29579
Built
1999
Airframe hours
80,857
Engines
Rolls-Royce Trent 892, turbo fanRolls-Royce Trent 892, turbo fan
Damage
No damage
Flight
Part 121
Operator
American Airlines
Registered owner
American Airlines Inc
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · February 26, 2019
Departed
KDFW · Dallas/Fort Wor, TX
Destination
PHNL · Honolulu, HI
Flight plan
IFR

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
61
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
July 25, 2018
Seat
Left
Restraint
5-point
Flight hours
13,476 total · 1,383 in this make and model
Role
Co-pilot
Age
64
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
September 13, 2018
Seat
Right
Restraint
5-point
Flight hours
17,623 total · 1,573 in this make and model

Weather

Conditions
Visual (VMC) · Day
Visibility
10 statute miles

Docket · 5

The files NTSB released with the investigation on February 25, 2022, on NTSB’s docket system: statements, records, photos and specialists’ reports. 3.6 MB in all.