- Date
- February 17, 2019, 18:04 local (Feb 18, 2019, 00:04 UTC)
- Place
- Franklin, TN
- Injuries
- 1 serious, 1 minor, 143 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N3730BBoeing 737
- Defining event
- Enroute-descent: Turbulence encounter
- Weather
- Instrument (IMC) · Night
- Status
- Completed
- Report
- Approved by Office Director
- Investigation class
- Class 4 - Basic report with no Prelim publish
- NTSB office
- Major Investigations Division
- Case key
- 99058
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
an encounter with convective turbulence during descent.
Findings · 1
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
On February 17, 2019, about 1804 central standard time, Delta Air Lines flight 957, a Boeing 737-800, N3730B, encountered turbulence during descent into Atlanta Hartsfield-Jackson International Airport (KATL), Atlanta, Georgia. Of the 145 passengers and crew onboard, one flight attendant sustained serious injuries and one received minor injuries. The airplane was not damaged. The flight was operating under 14 Code of Federal Regulations Part 121 as a regularly scheduled passenger flight from Bozeman Yellowstone International Airport (KBZN), Bozeman, Montana, to KATL. According to the flight crew, air traffic control informed them to expect light and occasional moderate turbulence during the descent. About 10 minutes before beginning their descent, the flight crew illuminated the seat belt sign and instructed the flight attendants (FA) to stow the carts and take their seats. Shortly after departing FL350 for FL250, and the airplane encountered two “rapid-bumps of light-moderate turbulence” at approximately FL345. The flight crew slowed the airplane and contacted the FAs and was informed that the aft FA was injured. According to the flight attendants, the flight had been routine, having experienced only occasional light turbulence. The two aft FAs had finished their meal service and secured the galley. The two FAs were making their final walkthrough of the cabin when the captain made the public address announcement to discontinue cabin service, when the turbulence was encountered. The two aft FAs reported they were thrown up to the ceiling and then came “crashing back down” onto the galley floor. One of the FAs was in intense pain after striking the floor hard and was attended to by two medically qualified passengers. The FA was moved to an empty passenger row for landing and was provided oxygen and pain medication. The flight crew declared an emergency and requested paramedics meet the flight at the gate. The FA was transported to the hospital where she was diagnosed with a fractured vertebra. Post accident examination of the weather data determined that the accident flight was in instrument meteorological conditions (IMC) in an area of convectively induced turbulence due to embedded rain shower activity when the turbulence was encountered. While there was no lightning activity around the accident site at the accident time, there were pockets of strong rain shower cells within the complex of precipitation as a whole. The area where the accident occurred was covered by AIRMET Tango that warned of moderate turbulence conditions.
Aircraft
- Registration
- N3730B
- Reported as
- Boeing 737 (832)
- Category
- Airplane
- Serial number
- 30538
- Built
- 2000
- Airframe hours
- 54,653
- Engines
- CFM CFM56-7B26, 26,300 lbs thrust, turbo fanCFM CFM56-7B26, 26,300 lbs thrust, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- Delta Air Lines Inc
- Registered owner
- Delta Air Lines Inc
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Continuous airworthiness · February 16, 2019
- Departed
- KBZN · Bozeman, MT
- Destination
- KATL · Atlanta, GA
- Flight plan
- IFR
- Equipment
- Stall warning system, Onboard weather, Heads up display, ADS-B, Electronic primary flight display, Electronic multifunction display, Electronic flight bag or handheld device, Data recorder, Auto-pilot, Angle of attack indicator
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 6
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 63
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Single-engine land, Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, With waivers/limitations
- Last flight review
- September 15, 2018
- Seat
- Left
- Flight hours
- 16,098 total · 6,637 in this make and model · 4,161 as pilot in command · 186 in the last 90 days · 5 in the last 24 hours
- Role
- Co-pilot
- Age
- 38
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Single-engine land, Multi-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, With waivers/limitations
- Last flight review
- January 7, 2019
- Seat
- Right
- Flight hours
- 1,308 total · 83 in this make and model · 97 in the last 90 days · 2 in the last 24 hours
- Role
- Cabin crew
- Injuries
- None
- Medical
- Unknown
- Seat
- None
- Restraint
- None
- Flight hours
- 0 total · 0 in this make and model
- Role
- Cabin crew
- Injuries
- None
- Medical
- Unknown
- Seat
- None
- Restraint
- None
- Flight hours
- 0 total · 0 in this make and model
- Role
- Cabin crew
- Injuries
- Minor
- Medical
- Unknown
- Seat
- None
- Restraint
- None
- Flight hours
- 0 total · 0 in this make and model
- Role
- Cabin crew
- Injuries
- Serious
- Medical
- Unknown
- Seat
- None
- Restraint
- None
- Flight hours
- 0 total · 0 in this make and model
Weather
- Conditions
- Instrument (IMC) · Night
- Wind
- 100° at 6 knots
- Visibility
- 0.25 statute miles
- Temperature
- 48 °F, dew point 48 °F
- Altimeter
- 29.86 inHg
- Icing
- Unknown
- Observed at
- KATL, 184 nm away
Docket · 19
The files NTSB released with the investigation on July 13, 2021, on NTSB’s docket system: statements, records, photos and specialists’ reports. 330 MB in all.
Other investigations on N3730B · 1
Matched to the same aircraft by N-number and date.