DCA19MA086

NTSB accident investigation · Boeing 767 · Trinity Bay, TX · February 23, 2019

Accident · FatalClass 1 · MajorFinal report
Date
February 23, 2019, 12:39 local (18:39 UTC)
Place
Trinity Bay, TX
Injuries
3 fatal
Damage
Destroyed
Phase of flight
Enroute
Aircraft
N1217ABoeing 767
Defining event
Enroute-descent: Loss of control in flight
Weather
Instrument (IMC) · Day
Status
Completed · report August 4, 2020
Report
Board-adopted at Board Meeting
Investigation class
Class 1
NTSB office
Major Investigations Division
Safety recommendations
Yes
FAA report
20190223013239A
Case key
99013

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The inappropriate response by the first officer as the pilot flying to an inadvertent activation of the go-around mode, which led to his spatial disorientation and nose-down control inputs that placed the airplane in a steep descent from which the crew did not recover. Contributing to the accident was the captain's failure to adequately monitor the airplane's flightpath and assume positive control of the airplane to effectively intervene. Also contributing were systemic deficiencies in the aviation industry's selection and performance measurement practices, which failed to address the first officer's aptitude-related deficiencies and maladaptive stress response. Also contributing to the accident was the Federal Aviation Administration's failure to implement the pilot records database in a sufficiently robust and timely manner.

Findings · 12

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Documentation/record keeping: personnel recordsOrganizational issues › Support/oversight/monitoring · Not specifiedBoeing 767-375: 1 caseAll aircraft: 6 casesProbable cause
Documentation/record keeping: personnel recordsOrganizational issues › Support/oversight/monitoring · FAA/RegulatorBoeing 767-375: 1 caseAll aircraft: 6 casesProbable cause
Auto flight systemAircraft › Aircraft systems · Unintentional use/operationBoeing 767-375: 1 caseAll aircraft: 8 casesProbable cause
Personnel issuesPersonnel issues › Experience/knowledge · CopilotBoeing 767-375: 1 caseAll aircraft: 10 cases
Use of equip/info: use of automationPersonnel issues › Task performance · CopilotBoeing 767-375: 1 caseAll aircraft: 17 casesProbable cause
Action: incorrect action performancePersonnel issues › Action/decision · CopilotBoeing 767-375: 1 caseAll aircraft: 1,386 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The Safety Board's full report is available at http://www.ntsb.gov/investigations/AccidentReports/Pages/aviation.aspx. The Aircraft Accident Report number is NTSB/AAR-20/02. On February 23, 2019, at 1239 central standard time, Atlas Air Inc. flight 3591, a Boeing 767-375BCF, N1217A, was destroyed after it rapidly descended from an altitude of about 6,000 ft mean sea level and crashed into a shallow, muddy marsh area of Trinity Bay, Texas, about 41 miles east-southeast of George Bush Intercontinental/Houston Airport (IAH), Houston, Texas. The captain, first officer, and a nonrevenue pilot riding in the jumpseat died. Atlas operated the airplane as a Title 14 Code of Federal Regulations Part 121 domestic cargo flight for Amazon.com Services LLC, and an instrument flight rules flight plan was filed. The flight departed from Miami International Airport, Miami, Florida, about 1033 (1133 eastern standard time) and was destined for IAH.

Factual narrative

The Safety Board's full report is available at http://www.ntsb.gov/investigations/AccidentReports/Pages/aviation.aspx. The Aircraft Accident Report number is NTSB/AAR-20/02. On February 23, 2019, at 1239 central standard time, Atlas Air Inc. flight 3591, a Boeing 767-375BCF, N1217A, was destroyed after it rapidly descended from an altitude of about 6,000 ft mean sea level and crashed into a shallow, muddy marsh area of Trinity Bay, Texas, about 41 miles east-southeast of George Bush Intercontinental/Houston Airport (IAH), Houston, Texas. The captain, first officer, and a nonrevenue pilot riding in the jumpseat died. Atlas operated the airplane as a Title 14 Code of Federal Regulations Part 121 domestic cargo flight for Amazon.com Services LLC, and an instrument flight rules flight plan was filed. The flight departed from Miami International Airport, Miami, Florida, about 1033 (1133 eastern standard time) and was destined for IAH.

Aircraft

Registration
N1217A
Reported as
Boeing 767 (375)
Category
Airplane
Serial number
25865
Built
1992
Engines
General Electric CF6-80C2B6F, 24,995 horsepower, turbo fanGeneral Electric CF6-80C2B6F, 24,995 horsepower, turbo fan
Damage
Destroyed
Flight
Part 121
Operator
Atlas Air
Registered owner
Andromeda Leasing I Llc
Airworthiness certificate
Standard, Transport
Departed
KMIA · Miami
Destination
KIAH · Houston, TX
Flight plan
IFR
Airport
KIAH · George Bush Intercontinental

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 3

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
60
Injuries
Fatal
Certificates
Airline transport, Flight instructor
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Seat
Left
Flight hours
11,172 total · 1,252 in this make and model · 4,235 as pilot in command · 100 in the last 90 days · 34 in the last 30 days · 2.4 in the last 24 hours
Role
Co-pilot
Age
44
Injuries
Fatal
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Medical
Class 1, With waivers/limitations
Seat
Right
Toxicology
Performed
Flight hours
5,073 total · 520 in this make and model · 1,237 as pilot in command · 106 in the last 90 days · 34 in the last 30 days · 2.4 in the last 24 hours
Role
Pilot-rated passenger
Injuries
Fatal
Certificates
Airline transport, Flight instructor
Airplane ratings
Single-engine land, Multi-engine land
Medical
Class 1, Without waivers/limitations
Toxicology
Performed

Weather

Conditions
Instrument (IMC) · Day
Observed at
KIAH, 41 nm away

Docket · 78

The files NTSB released with the investigation on December 19, 2019, on NTSB’s docket system: statements, records, photos and specialists’ reports. 1.5 GB in all.

Operations group chairman's factual reportItem 1 · PDF · 86 pages · 3.9 MBOperations attachment 1 - atlas air interview transcriptsItem 2 · PDF · 734 pages · 2.9 MBOperations attachment 2 - records of conversationItem 3 · PDF · 12 pages · 230 KBOperations attachment 3 - atlas air flight 3591 flight releaseItem 4 · PDF · 39 pages · 946 KBOperations attachment 4 - weight and balance informationItem 5 · PDF · 19 pages · 7.1 MBOperations attachment 5 - atlas air 3591 cargo loader informationItem 6 · PDF · 32 pages · 7.6 MBOperations attachment 6 - stratair employee statementsItem 7 · PDF · 27 pages · 12.1 MBOperations attachment 7 - national airport services (nas) employee statementsItem 8 · PDF · 32 pages · 329 KBOperations attachment 8 - atlas air flight 3591 acars messagesItem 9 · PDF · 43 pages · 123 KBOperations attachment 9 - captain informationItem 10 · PDF · 4 pages · 10.4 MBOperations attachment 10 - first officer informationItem 11 · PDF · 4 pages · 3.2 MBOperations attachment 11 - atlas training records - captainItem 12 · PDF · 131 pages · 26.6 MBOperations attachment 12 - atlas training records - first officerItem 13 · PDF · 70 pages · 41.2 MBOperations attachment 13 - crew schedulesItem 14 · PDF · 23 pages · 2.7 MBOperations attachment 14 - captain pria documentationItem 15 · PDF · 21 pages · 2.4 MBOperations attachment 15 - first officer pria documentationItem 16 · PDF · 50 pages · 7.5 MBOperations attachment 16 - flight crewa��s resumes and atlas applicationsItem 17 · PDF · 39 pages · 38.0 MBOperations attachment 17 - FAA interview summariesItem 18 · PDF · 9 pages · 280 KBOperations attachment 18 - ac 120-68H priaItem 19 · PDF · 71 pages · 890 KBOperations attachment 19 - atlas air pilot interview processItem 20 · PDF · 17 pages · 2.7 MBOperations attachment 20 - atlas air pwp program (fotm revision)Item 21 · PDF · 7 pages · 352 KBOperations attachment 21- flight crew 72-hour history documentsItem 22 · PDF · 11 pages · 8.8 MBOperations attachment 22 - atlas CRM training presentationItem 23 · PDF · 56 pages · 3.9 MBOperations attachment 23 - atlas air operational safety and crew conceptsItem 24 · PDF · 10 pages · 787 KBOperations attachment 24 - ASRS request SR7290Item 25 · PDF · 36 pages · 375 KBOperations attachment 25 - other pilot statementsItem 26 · PDF · 10 pages · 676 KBOperations attachment 26 - witness statementsItem 27 · PDF · 12 pages · 542 KBOperations attachment 27 - atlas air stall recovery guidanceItem 28 · PDF · 9 pages · 527 KBOperations attachment 28 - atlas air upset recovery guidanceItem 29 · PDF · 9 pages · 526 KBOperations attachment 29 - atlas air turbulence guidanceItem 30 · PDF · 5 pages · 279 KBOperations attachment 30 - atlas air GPWS guidanceItem 31 · PDF · 4 pages · 260 KBOperations attachment 31 - mia B767 simulator observationItem 32 · PDF · 52 pages · 12.0 MBOperations mia B767 simulator observation video (runs 1.1 through 1.3)Item 33 · MP4 · 115 MBOperations - mia B767 simulator observation video (runs 1.4 through 1.5)Item 34 · MP4 · 67.2 MBOperations attachment 32 - party formsItem 35 · PDF · 5 pages · 10.8 MBOperations attachment 33 - subpoenasItem 36 · PDF · 10 pages · 9.0 MBFlight data recorder ancillary specialist's factual reportItem 37 · PDF · 3 pages · 29 KBFlight data recorder ancillary specialist's factual report - attachment 1 (tabular data)Item 38 · CSV · 11.8 MBMeteorology factual reportItem 39 · PDF · 35 pages · 10.4 MBAttachment 1 to the meteorology factual reportItem 40 · PDF · 23 pages · 4.0 MBAttachment 2 to the meteorology factual reportItem 41 · PDF · 13 pages · 2.0 MBAttachment 3 to the meteorology factual reportItem 42 · PDF · 16 pages · 711 KBAttachment 4 to the meteorology factual reportItem 43 · PDF · 4 pages · 792 KBAttachment 5 to the meteorology factual reportItem 44 · PDF · 10 pages · 8.2 MBAttachment 6 to the meteorology factual reportItem 45 · PDF · 26 pages · 2.5 MBAttachment 7 to the meteorology factual reportItem 46 · PDF · 2 pages · 477 KBAttachment 8 to the meteorology factual reportItem 47 · PDF · 10 pages · 1.3 MBAdsb dataItem 48 · CSV · 4.7 MBLocal videoItem 49 · MP4 · 13.0 MBZhu cwsu video briefing about 0530 CSTItem 50 · MP4 · 28.9 MBZhu cwsu video briefing about 1200 CSTItem 51 · MP4 · 27.6 MBMaintenance recordsItem 52 · PDF · 38 pages · 3.4 MBAir traffic control group factual reportItem 53 · PDF · 12 pages · 609 KBAir traffic control attachment 1 - interview summariesItem 54 · PDF · 22 pages · 166 KBAir traffic control attachment 2 a�� radar dataItem 55 · PPB · 790 MBAir traffic control attachment 3 a�� aircraft accident packageItem 56 · PDF · 88 pages · 5.4 MBAir traffic control attachment 4 a�� ATC audio recordingItem 57 · WAV · 124 MBAir traffic control attachment 5 a�� mandatory occurrence reportItem 58 · PDF · 3 pages · 673 KBAir traffic control attachment 6 a�� linkk one starItem 59 · PDF · 3 pages · 907 KBAir traffic control attachment 7 a�� ATIS recordingItem 60 · MP3 · 5.4 MB
All 78 files on NTSB’s docket

FAA reports on this event · 1

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.