DCA21LA184

NTSB accident investigation · Airbus A321-211 · Romulus, MI · July 22, 2021

Accident · Serious injuriesClass 4 · LimitedFinal report
Date
July 22, 2021, 08:54 local (12:54 UTC)
Place
Romulus, MI
Injuries
1 serious, 193 uninjured
Damage
No damage
Phase of flight
Taxi
Aircraft
N376DNAirbus A321-211
Defining event
Taxi: Abrupt maneuver
Weather
Visual (VMC) · Day
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Case key
103537

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

While conducting the safety briefing, the forward flight attendant was thrown backwards into the flight deck door due to the sudden stopping of the airplane by the flight crew to prevent a collision with a bus. Contributing to this accident was the bus drivers difficultly in observing the airplane moving towards the roadway.

Findings · 3

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Use of equip/infoPersonnel issues › Task performance · OtherAirbus A321-211: 1 caseAll aircraft: 111 cases
ActionPersonnel issues › Action/decision · PilotAirbus A321-211: 1 caseAll aircraft: 111 cases
Personnel issuesPersonnel issues › Physical · Cabin crewAirbus A321-211: 1 caseAll aircraft: 15 cases

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

According to the flight crew, just after they began to taxi, they observed a bus passing in front of the airplane requiring the captain to suddenly apply the brakes to avoid colliding with the bus. The captain immediately called the flight attendants (FA), who were conducting their safety demonstration, to check on their condition and the condition of the passengers. The forward FA indicated that he had been thrown backwards into the flight deck door but was alright to continue with the flight. While enroute to Denver, the forward FA informed the flight crew that he was a little sore, but he and the rest of the FAs were fine to continue their return flight to Detroit. However, after arriving in Detroit, the forward flight attendant sought medical treatment and was diagnosed with a broken rib. According to the operator, the Delta employee bus was in the process of training new drivers. There are four roadways that cross the taxi lanes between the two terminals. At the time of the accident, the only policy was to stop at the stop sign and visually confirm it was safe to cross the taxi lanes. A review of video from the bus showed that it stopped at the stop sign and then proceeded to cross the taxi lanes. The video shows that from the perspective of the bus driver, it is difficult to see the area in which the airplane was parked from the roadway and the 45-degree pushback made it difficult to observe the airplane moving towards the roadway. As a result of this event, Delta implemented a restriction on vehicle crossing the taxi lanes when there are airplanes in the vicinity of the roadway.

Aircraft

Registration
N376DN
Reported as
Airbus A321-211
Category
Airplane
Serial number
8858
Built
2019
Airframe hours
6,877
Engines
CFM Intl CFM56-5B3/3, 32,000 lbs thrust, turbo fanCFM Intl CFM56-5B3/3, 32,000 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
Delta Air Lines Inc
Registered owner
Delta Air Lines Inc
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · August 2, 2021
Destination
DEN · Denver, CO
Flight plan
IFR
Airport
KDTW · Detroit Metropolitan Wayne County Airport
Equipment
ADS-B, Angle of attack indicator, Auto-pilot, Data recorder, Electronic flight bag or handheld device, Electronic multifunction display, Electronic primary flight display, Stall warning system

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 6

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
53
Injuries
None
Certificates
Commercial, Airline transport
Airplane ratings
Multi-engine land, Single-engine land
Medical
Class 1, Unknown
Seat
Left
Flight hours
9,931 total · 5,748 in this make and model · 166 in the last 90 days
Role
Co-pilot
Age
48
Injuries
None
Certificates
Commercial, Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Medical
Class 1, Unknown
Seat
Right
Flight hours
3,676 total · 3,676 in this make and model · 135 in the last 90 days
Role
Cabin crew
Injuries
Serious
Seat
Left
Restraint
None
Role
Cabin crew
Injuries
None
Seat
Left
Role
Cabin crew
Injuries
None
Seat
Left
Role
Cabin crew
Injuries
Minor
Seat
Left
Restraint
None

Weather

Conditions
Visual (VMC) · Day
Wind
Calm
Visibility
10 statute miles
Lowest ceiling
16,000 ft broken
Temperature
66 °F, dew point 51 °F
Altimeter
30.24 inHg
Observed at
DTW

Docket · 2

The files NTSB released with the investigation on July 19, 2022, on NTSB’s docket system: statements, records, photos and specialists’ reports. 2.2 MB in all.