DCA22LA004

NTSB accident investigation · Airbus A321-271N · Honolulu, HI · September 23, 2021

Accident · No injuriesClass 4 · LimitedFinal report
Date
September 23, 2021, 09:44 local (19:44 UTC)
Place
Honolulu, HI
Injuries
134 uninjured
Damage
Substantial damage
Phase of flight
Landing
Aircraft
N208HAAirbus A321-271N
Defining event
Landing-flare/touchdown: Tailstrike
Weather
Visual (VMC) · Day
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Parties
Hawaiian Airlines Senior Manager
Case key
104043

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The captain’s improper landing flare, which resulted in an excessive sink rate and subsequent hard landing.

Findings · 1

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

According to the operator, the captain was the pilot flying, and the first officer was the pilot monitoring for the flight from the Norman Y. Mineta San Jose International Airport (SJC), San Jose, California to the Daniel K. Inouye International Airport (HNL), Honolulu, Hawaii. The taxi, takeoff, climb, cruise, and descent phases of the flight were uneventful. The crew was vectored for the ILS approach to runway 4R at HNL. The ILS approach was uneventful with the crew achieving all of Hawaiian Airlines stabilized approach criteria at both the 1000 ft and 500 ft AGL. The approach remained uneventful until the flare was initiated at approximately 25 feet AGL. Winds were reported to be approximately 11 kts with gusting up to 18 kts. At this point the captain reported that he felt the aircraft had an accelerated sink rate. To arrest the sink rate, he initiated a slight increase in pitch angle. He then heard an automated audible pitch alert generated by the aircraft and then felt a firm bounce of the aircraft upon initial touchdown. The crew initiated a go-around and had an uneventful approach and landing on runway 04R. Following the landing the crew completed an uneventful taxi and shutdown at the gate. The tailstrike resulted in abrasion damage over an area of about 14 feet long by 2 feet wide along the aft lower fuselage. There also were several fractures to the internal cargo lining support structure and to at least one frame.

Aircraft

Registration
N208HA
Reported as
Airbus A321-271N
Category
Airplane
Serial number
8123
Built
2018
Airframe hours
725,421
Engines
IAE PW1133G-JM, 33,110 lbs thrust, turbo fanIAE PW1133G-JM, 33,110 lbs thrust, turbo fan
Damage
Substantial damage
Flight
Part 121
Operator
Hawaiian Airlines Inc
Registered owner
Hawaiian Airlines Inc
Airworthiness certificate
Standard, Transport; Standard, Normal
Last inspection
Continuous airworthiness · September 15, 2021
Departed
KSJC · San Jose, CA
Destination
Same as departure
Flight plan
IFR
Airport
PHNL · Daniel K. Inouye International Airport, runway 04R, 9,002 × 150 ft, asphalt
Equipment
Electronic primary flight display, Electronic multifunction display, Electronic flight bag or handheld device, Onboard weather, Data recorder, Satellite tracking device, Stall warning system, Auto-pilot, Angle of attack indicator, ADS-B

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 6

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
53
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
June 16, 2021
Seat
Left
Flight hours
9,319 total · 1,644 in this make and model · 1,346 as pilot in command · 158 in the last 90 days · 54 in the last 30 days · 10 in the last 24 hours
Role
Co-pilot
Age
37
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
September 16, 2021
Seat
Right
Flight hours
185 total · 185 in this make and model · 0 as pilot in command · 30 in the last 90 days · 30 in the last 30 days · 10 in the last 24 hours
Role
Cabin crew
Injuries
None
Seat
Left
Restraint
3-point
Role
Cabin crew
Injuries
None
Seat
Right
Restraint
3-point
Role
Cabin crew
Injuries
None
Seat
Left
Restraint
3-point
Role
Cabin crew
Injuries
None
Seat
Center
Restraint
3-point

Weather

Conditions
Visual (VMC) · Day
Wind
50° at 11 knots, gusting 18
Visibility
10 statute miles
Lowest ceiling
None
Temperature
82 °F, dew point 66 °F
Altimeter
30.02 inHg
Observed at
ATIS PHNL

Docket · 3

The files NTSB released with the investigation on July 19, 2022, on NTSB’s docket system: statements, records, photos and specialists’ reports. 10.9 MB in all.