DCA22LA188

NTSB accident investigation · Boeing 737-824 · Pharisburg, OH · August 19, 2022

Accident · Serious injuriesClass 4 · LimitedFinal report
Date
August 19, 2022, 19:17 UTC
Place
Pharisburg, OH
Injuries
1 serious, 169 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N73270Boeing 737-824
Defining event
Enroute-descent: Turbulence encounter
Weather
Visual (VMC) · Dusk
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Case key
105801

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

The airplane’s inadvertent encounter with convective turbulence.

Findings · 3

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: convective turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelBoeing 737-824: 2 casesAll aircraft: 145 casesProbable cause
Turbulence: convective turbulenceEnvironmental issues › Conditions/weather/phenomena · Awareness of conditionBoeing 737-824: 2 casesAll aircraft: 145 cases

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

United Airlines flight 1400 encountered turbulence near Pharisburg, Ohio during descent into John Glenn Columbus International Airport (KCMH), Columbus, Ohio. One flight attendant was injured during the turbulence encounter. The airplane was not damaged. The captain was the pilot flying, and the first officer was the pilot monitoring. According to the flight crew, the flight experienced turbulence during the climb out, and areas of moderate to light chop during the first half of the flight, and it then encountered smooth air. The remainder of the cruise portion of the flight was uneventful. The flight crew began the final descent utilizing an RNAV arrival. According to the flight crew, weather conditions for the arrival were visual flight rules (VFR), no pilot reports (PIREPS) of turbulence were relayed to the flight crew by air traffic control (ATC), and no turbulence was forecasted for the arrival in the flight release weather information. The flight crew stated that during the approach, when the flight was at an altitude of about 12,000 ft-msl, they observed a scattered cloud layer with tops at around 10,000 ft-msl and could see the airport through the scattered layer. The flight crew stated they contacted the flight attendants early at around 11,000 ft-msl for final cabin checks and illuminated the seatbelt sign, since they anticipated the potential for some chop at the cloud tops during the descent. When the flight leveled at 10,000 ft-msl in the cloud tops, it encountered two strong jolts of moderate turbulence within seconds of each other. The autopilot system did not disconnect during the encounter. The flight crew stated the duration from the initial bump, followed by the second bump, then exiting the clouds entirely was approximately 8 seconds, and the flight crew requested a lower altitude to exit the turbulence. During this descent from 10,000 ft msl, the flight crew received an interphone call from the purser, stating that a flight attendant at the rear of the cabin was injured and that two medical personnel onboard were assisting. The first officer made a PIREP to ATC regarding the turbulence, then coordinated with the airport operations and control tower to ensure that an ambulance would meet the flight at their arrival gate. The flight landed uneventfully, and the flight attendant was later diagnosed with a fractured ankle.

Aircraft

Registration
N73270
Reported as
Boeing 737-824
Category
Airplane
Serial number
31632
Built
2001
Engines
CFM Intl. CFM56 SERIES, turbo fanCFM Intl. CFM56 SERIES, turbo fan
Damage
No damage
Flight
Part 121
Operator
United Airlines
Registered owner
Wells Fargo Trust Co Na Trustee
Airworthiness certificate
Standard, Transport
Departed
KDEN · Denver, CO
Destination
KCMH · Columbus, OH
Flight plan
IFR

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
58
Injuries
None
Certificates
Flight engineer, Commercial, Private, Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
July 31, 2022
Seat
Left
Restraint
5-point
Flight hours
37,244 total · 20,340 in this make and model · 15,227 as pilot in command · 250 in the last 90 days · 170 in the last 30 days · 4 in the last 24 hours
Role
Co-pilot
Age
36
Injuries
None
Certificate
Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
July 22, 2022
Seat
Right
Restraint
5-point
Flight hours
4,200 total · 1,720 in this make and model · 1,400 as pilot in command · 180 in the last 90 days · 60 in the last 30 days

Weather

Conditions
Visual (VMC) · Dusk
Lowest ceiling
None
Observed at
KCMH, 28 nm away

Docket · 3

The files NTSB released with the investigation on July 19, 2023, on NTSB’s docket system: statements, records, photos and specialists’ reports. 2.2 MB in all.

Other investigations on N73270 · 1

Matched to the same aircraft by N-number and date.