DCA22LA196

NTSB accident investigation · Boeing 737-824 · Denver, CO · September 1, 2022

Accident · Serious injuriesClass 4 · LimitedFinal report
Date
September 1, 2022, 21:18 UTC
Place
Denver, CO
Injuries
1 serious, 147 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N76529Boeing 737-824
Defining event
Enroute-descent: Turbulence encounter
Weather
Visual (VMC) · Day
Status
Completed
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Case key
105884

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

An encounter with clear air turbulence, which resulted in a serious injury as a flight attendant was lowering her jumpseat.

Findings · 3

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

Turbulence: clear air turbulenceEnvironmental issues › Conditions/weather/phenomena · Effect on personnelBoeing 737-824: 1 caseAll aircraft: 78 casesProbable cause
Turbulence: clear air turbulenceEnvironmental issues › Conditions/weather/phenomena · Awareness of conditionBoeing 737-824: 1 caseAll aircraft: 78 cases
Turbulence: clear air turbulenceEnvironmental issues › Conditions/weather/phenomena · Contributed to outcomeBoeing 737-824: 1 caseAll aircraft: 78 cases

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Analysis

The flight crew stated that the flight was on the final stage of the arrival for landing. The seatbelt sign had been on, the flight attendants had just completed their final pre-landing preparations, and had been instructed to take their seats, when suddenly the flight experienced a sudden jolt due to clear air turbulence. When the turbulence occurred one of the flight attendants was in the process of seating herself and as she placed her hand on her jumpseat to lower it, the turbulence occurred causing her to fall and experience an abrupt and intense pressure on her left hand as her fingers were bent backwards. Her hand immediately began to swell. The injured flight attendant was assisted by another flight attendant, the flight crew was informed, and a medical emergency was declared. After landing the flight attendant was given medical care and diagnosed with a fracture of the 4th metacarpal bone in her left hand.

Aircraft

Registration
N76529
Reported as
Boeing 737-824
Category
Airplane
Serial number
31652
Built
2010
Engines
CFM Intl CFM56-7B26/3, 25,900 lbs thrust, turbo fanCFM Intl CFM56-7B26/3, 25,900 lbs thrust, turbo fan
Damage
No damage
Flight
Part 121
Operator
United Airlines Inc
Registered owner
United Airlines Inc
Airworthiness certificate
Standard, Transport
Departed
KPDX · Portland, OR
Destination
Same as departure
Flight plan
IFR

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 2

As NTSB recorded them. NTSB leaves out names.

Role
Pilot
Age
53
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
May 24, 2022
Seat
Left
Restraint
5-point
Flight hours
9,620 total · 7,773 in this make and model · 6,130 as pilot in command · 108 in the last 90 days · 8 in the last 24 hours
Role
Co-pilot
Age
39
Injuries
None
Certificate
Airline transport
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
August 31, 2022
Seat
Right
Restraint
5-point
Flight hours
298 total · 35 in this make and model · 35 in the last 90 days · 8 in the last 24 hours

Weather

Conditions
Visual (VMC) · Day
Wind
40° at 4 knots
Visibility
10 statute miles
Temperature
86 °F, dew point 34 °F
Altimeter
30.09 inHg
Observed at
DEN, 9 nm away

Docket · 4

The files NTSB released with the investigation on April 20, 2023, on NTSB’s docket system: statements, records, photos and specialists’ reports. 2.2 MB in all.