- Date
- July 28, 2023, 08:16 local (12:16 UTC)
- Place
- Myrtle Beach (Atlantic Ocean)
- Injuries
- 1 serious, 184 uninjured
- Damage
- No damage
- Phase of flight
- Enroute
- Aircraft
- N77431Boeing 737-924ER
- Defining event
- Enroute-cruise: Turbulence encounter
- Weather
- Instrument (IMC) · Day
- Status
- Completed
- Report
- Approved by Office Director
- Investigation class
- Class 4 - Basic report with no Prelim publish
- NTSB office
- Major Investigations Division
- Parties
- Federal Aviation Administration
- Case key
- 192742
From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.
On this page
Probable cause
An encounter with convectively induced turbulence (CIT) while in cruise flight.
Findings · 3
NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.
Sequence of events
The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.
Analysis
United Airlines flight 2122 encountered severe turbulence while in cruise flight at flight level (FL) 330 enroute to Punta Cana Airport (PUJ), Dominican Republic, and a flight attendant (FA) sustained serious injuries. The flight crew reported that after reaching a cruise altitude of FL330 and before entering oceanic airspace they downloaded the latest Weather Services International (WSI) radar image, lightning data, and SkyPath ride reports. The airborne radar was in use which depicted some very small, scattered cells well below their altitude. Shortly thereafter, the captain visually acquired a cloud buildup immediately ahead and below their altitude. With no visual indication of the cloud on the weather radar they made a right turn to avoid any potential turbulence. While in the right turn, the airplane entered visual meteorological conditions and the captain visually acquired another cloud buildup directly ahead. To avoid the buildup the captain continued the right turn to no avail. The airplane entered the clouds and immediately encountered severe turbulence for about 5 seconds. A public address (PA) announcement was immediately made “be seated immediately, be seated immediately”. Following the turbulence encountered the flight crew was notified that two aft FAs had been injured. Just before the turbulence event, the number 2L and 2R FAs had moved the beverage cart to the aft galley, so the 2R FA could use the lavatory. After entering the lavatory, she was thrown into the air and landed on her left ankle and knee. The 2L FA stated that as soon as the 2R FA entered the lavatory, they encountered severe turbulence. She and the beverage cart were tossed into the air, and she impacted the floor of the airplane on her left side. She stated that the impact was like “slamming down from a 5th floor building”. Upon being notified of the injuries, the flight crew declared an emergency and diverted to Myrtle Beach, South Carolina, for medical assistance. The two injured FAs were transported to local hospitals where one was diagnosed with serious injuries. At the time of the turbulence encounter there were no active significant meteorological information (SIGMETs), convective SIGMETs, airman’s meteorological information (AIRMETs), or pilot reports (PIREPs) of any significant turbulence.
Aircraft
- Registration
- N77431
- Reported as
- Boeing 737-924ER
- Category
- Airplane
- Serial number
- 32833
- Built
- 2009
- Airframe hours
- 43,798
- Engines
- CFM Intl CFM56-7B26/3, 27,300 lbs thrust, turbo fanCFM Intl CFM56-7B26/3, 27,300 lbs thrust, turbo fan
- Damage
- No damage
- Flight
- Part 121
- Operator
- United Airlines Inc
- Registered owner
- United Airlines Inc
- Airworthiness certificate
- Standard, Transport
- Last inspection
- Continuous airworthiness · August 5, 2022
- Departed
- EWR · Newark, NJ
- Destination
- PUJ · Punta Cana, OF
- Flight plan
- IFR
- Equipment
- Stall warning system, Satellite tracking device, Onboard weather, Electronic primary flight display, Electronic multifunction display, Electronic flight bag or handheld device, Data recorder, Auto-pilot, Angle of attack indicator, ADS-B
Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.
Flight crew · 2
As NTSB recorded them. NTSB leaves out names.
- Role
- Pilot
- Age
- 41
- Injuries
- None
- Certificates
- Airline transport, Flight instructor
- Airplane ratings
- Multi-engine land, Single-engine land
- Instrument ratings
- Airplane
- Medical
- Class 1, With waivers/limitations
- Last flight review
- December 17, 2022
- Seat
- Left
- Restraint
- 4-point
- Flight hours
- 12,900 total · 6,850 in this make and model · 1,800 as pilot in command · 180 in the last 90 days · 73 in the last 30 days
- Role
- Co-pilot
- Age
- 35
- Injuries
- None
- Certificate
- Airline transport
- Airplane ratings
- Single-engine land, Multi-engine land
- Instrument ratings
- Helicopter, Airplane
- Medical
- Class 1, Without waivers/limitations
- Last flight review
- March 29, 2023
- Seat
- Right
- Restraint
- 4-point
- Flight hours
- 4,223 total · 280 in this make and model · 1,298 as pilot in command · 218 in the last 90 days · 99 in the last 30 days · 5 in the last 24 hours
Weather
- Conditions
- Instrument (IMC) · Day
- Turbulence
- Severe
- Observed at
- KMYR
- METAR
- KMYR 281256Z 00000KT 10SM CLR 29/26 A3017 RMK AO2 SLP216 T02940256
Docket · 3
The files NTSB released with the investigation on November 15, 2023, on NTSB’s docket system: statements, records, photos and specialists’ reports. 2.2 MB in all.