DCA25LA093

NTSB accident investigation · Boeing 787-8 · Dabouzra, Côte d’Ivoire · January 24, 2025

Accident · Serious injuriesClass 3 · LimitedPreliminary report
Date
January 24, 2025, 00:31 local (00:31 UTC)
Place
Dabouzra, Côte d’Ivoire
Injuries
1 serious, 15 minor, 238 uninjured
Damage
No damage
Phase of flight
Enroute
Aircraft
N27903Boeing 787-8
Defining event
Enroute: Flight control sys malf/fail
Status
Investigation ongoing
Investigation class
Class 3
NTSB office
Major Investigations Division
Parties
United Airlines, Honeywell, Bureau Enquêtes Accidents Côte d'Ivoire, FAA Accident Investigation, Boeing, Air Line Pilots Association (ALPA)
Case key
199591

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

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Preliminary report

What NTSB knew early in the investigation. It may change in the final report.

On January 24, 2025, about 00:31 universal coordinated time (UTC), United Airlines (UAL) flight 613, a Boeing 787-8, experienced altitude excursions during cruise flight while transitioning over Cote d’Ivoire airspace at 36,000 feet. Of the 11 crew members and 243 passengers on board, one person sustained a serious injury and 15 people sustained minor injuries. The aircraft sustained minor damage. The flight was operating under the provisions of Title 14 Code of Federal Regulations Part 121 as a scheduled international passenger flight from Murtala Muhammed International Airport (LOS), Lagos, Nigeria, to Washington Dulles International Airport (IAD), Dulles, Virginia. About 1 hour and 5 minutes prior to the event, inflight data showed a left inertial reference unit (IRU) failure. About 55 minutes later, the data indicated a right IRU failure. According to flight data recorder data, at 00:30:57, the autopilot disconnected automatically, the flight crew took over manual control, and the master caution and master warning were recorded. Altitude excursions began at this time. Three seconds later, the autothrottle disconnected. At 00:31:14, a stick shaker activation was recorded. Twenty seconds later the autopilot was reengaged for one second, then disconnected automatically again. At 00:40:30, the airplane started a right turn back toward Lagos. At 00:44:39, the autopilot was reengaged and remained engaged until final approach into LOS. Altitude excursions from 36,000 mean sea level (msl) feet lasted for about 12 minutes, reaching a maximum altitude of 36,203 and a minimum altitude of 35,577 feet msl. At the time of these altitude excursions, meal service was being conducted in the cabin and injuries resulted. The flight crew elected to perform an air turn back and returned to LOS where the airplane landed uneventfully. Emergency responders met the airplane upon landing and transported injured persons to a nearby clinic. Pursuant to International Civil Aviation Organization (ICAO) Annex 13, the state of occurrence of the accident (Côte d'Ivoire) holds the responsibility to conduct the investigation and has the option to delegate the investigation to another ICAO member state as appropriate. Representing the state of registration, operator, design and manufacture of the aircraft, the NTSB requested and was granted delegation from the Bureau Enquêtes Accidents (BEA) Côte d'Ivoire to conduct the full accident investigation on Jan 27, 2025. The flight recorders, IRUs and attitude heading reference units (AHRUs) were removed from the aircraft in Lagos and flown to IAD on February 3, 2025. The NTSB took possession of these components at IAD and transported them to NTSB headquarters for readout and testing. The flight data recorder was successfully downloaded. The cockpit voice recorder with 2 hour recording capability was read out, and it was found that the accident event had been overwritten. The following NTSB specialists were assigned to investigatethe accident: Operations and Human Performance, Airplane Systems, Survival Factors, and Flight Data Recorder. The Federal Aviation Administration (FAA), United Airlines, Boeing, Honeywell, and Air Line Pilots Association (ALPA) are parties to the investigation. Per ICAO Annex 13, representing the state of occurrence, the BEA Côte d'Ivoire provided an accredited representative to the investigation. The NTSB’s investigation is ongoing.

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

Aircraft

Registration
N27903
Reported as
Boeing 787-8
Category
Airplane
Serial number
34823
Built
2012
Damage
No damage
Flight
Part 121
Operator
United Airlines
Departed
LOS · Largos
Destination
IAD · Dulles, VA

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.