DCA26LA047

NTSB accident investigation · Embraer S A ERJ 170-200 LR · Chicago, IL · November 29, 2025

Accident · No injuriesClass 4 · LimitedFinal report
Date
November 29, 2025, 14:03 local (20:03 UTC)
Place
Chicago, IL
Injuries
233 uninjured
Phase of flight
Taxi
Aircraft
N317TBEmbraer S A ERJ 170-200 LRN490UAAirbus A320-232
Defining events
Taxi-to runway: Ground collisionTaxi-from runway: Ground collision
Weather
Instrument (IMC) · Day
Status
Completed · report August 20, 2026
Report
Approved by Office Director
Investigation class
Class 4 - Basic report with no Prelim publish
NTSB office
Major Investigations Division
Parties
FAA AVP, United Airlines, Envoy Airlines
Case key
202083

From the NTSB’s public API. By law, NTSB reports can’t be used as evidence in lawsuits over the accident.

On this page

Probable cause

United Airlines flight crew’s failure to maintain adequate clearance from the parked Envoy Airlines airplane while taxiing in winter weather conditions.

Findings · 3

NTSB’s coded findings. Those marked are part of the probable cause; the rest are factors or other findings. Under each, the cases with the same finding.

N317TB · Embraer S A ERJ 170-200 LR

Environmental issuesEnvironmental issues › Conditions/weather/phenomena · Contributed to outcomeEmbraer S A ERJ 170-200 LR: 2 casesAll aircraft: 57 casesProbable cause

N490UA · Airbus A320-232

Environmental issuesEnvironmental issues › Conditions/weather/phenomena · Contributed to outcomeAirbus A320-232: 1 caseAll aircraft: 57 casesProbable cause

Sequence of events

The events NTSB coded, in order, by phase of flight. The defining event is the one that best describes the accident. Under each, the cases with the same event anywhere in their sequence.

N317TB · Embraer S A ERJ 170-200 LR

N490UA · Airbus A320-232

Analysis

The accident occurred when the left wingtip of United Airlines flight 2333 (UA2333), N480UA, an Airbus A320-232 collided with the right horizontal stabilizer and elevator of Envoy Airlines flight 4028 (ENY4028), N317TB, an Embraer ERJ-175 (which was stationary) while taxiing to the gate after landing at Chicago O’Hare International Airport (ORD), Chicago, Illinois. There were no reported injuries to passengers or crew on either airplane. ENY4028 sustained substantial damage to its elevator and horizontal stabilizer (Figure 1) and UA2333 sustained minor damage to its left winglet. Figure 1. Left photo shows damage to ENY4028 right horizontal stabilizer and the right photo shows the damaged right elevator. (Source: Envoy Airlines) Statements from the Envoy Airlines flight crew indicated that ORD was experiencing a winter weather storm with heavy snow falling for several hours and the taxiways were covered in snow making the taxi center lines difficult to see. Statements from the United Airlines flight crew also indicated that the taxiways were completely snow-covered, obscuring centerlines, taxiway edges, and several taxiway signs. According to the Envoy Airlines flight crew, flight ENY4028 conducted a single-engine taxi from gate L20 to runway 9R with engine No. 1 (left) operating, and auxiliary power unit (APU) in use. The airplane was taxiing northbound on taxiway U, when the flight crew attempted to turn the airplane left onto taxiway K. As the airplane started the left turn, it began to skid. The captain applied the brakes to prevent further movement and asked the first officer (FO) to start the No. 2 (right) engine in an attempt to regain control. While the FO started the engine, the captain informed air traffic control (ATC) of their situation and requested and received approval to remain stopped while they attempted to reposition the aircraft. Shortly thereafter, the flight crew felt the airplane being struck by an external object, and the nose moved from right to left about 5°. The FO looked to the right and observed a United Airlines Airbus that had just taxied behind them and continued forward. According to statements from the United Airlines flight crew, they conducted an uneventful landing on runway 9C and proceeded to taxi toward gate C26, with reported visibility of ¼ mile with heavy snowfall. Once northbound on taxiway U, they observed ENY4028 attempting to make a left turn onto taxiway K. During the turn, the airplane appeared to slide slightly before continuing forward and then stopping. The flight crew elected to hold their position initially since ENY4028 appeared to partially block their path. Once they were stationary, the captain visually cleared the left side of the airplane, and the FO visually cleared the right side of the airplane, and a sidestep maneuver was performed. The FO indicted that he verified verbally with the captain that they had clearance around the ENY4028. The captain confirmed. The flight crew indicatedthat they taxied forward at a very slow speed due to the restricted visibility and degraded taxiway conditions, closely monitoring the left wingtip for clearance. They observed their left wing pass the tailpipe of ENY4028 without issue. Shortly thereafter, they experienced a slight vibration. Their initial assessment was that they may have run over accumulated snow or debris on the taxiway, so they continued toward the gate. Ground control advised UA2333 that another airplane reported possible contact with them from behind and asked whether they had noticed anything. UA2333’s flight crew advised ground control of experiencing a vibration. They asked ground control whether they preferred they stop or continue to the gate and were instructed to continue and advise of any observed damage. They arrived at the gate, deplaned normally, immediately contacted maintenance, and wrote an entry into the logbook. After the flight crew walked outside, they noticed the lower left winglet was damaged. The automated weather reported at ORD at 1424 included visibility of ¼ statute mile in heavy snow and freezing fog. The impact between UA2333 left winglet and ENY4028 tail resulted in a fractured winglet for UA2333 and damage to the ENY4028 right horizontal stabilizer and elevator. ENY4028’s elevator sustained a fractured tip cap and deformation to the trailing edge outboard end. ENY4028’s right horizontal stabilizer had a puncture about 20 inches long by 4 inches wide with fracture damage and deformation to the skin, 3 stringers and 1 rib. This damage adversely affected the structural strength and flight characteristics requiring a major repair or replacement and was considered substantial. The damage to the UAL2333 left winglet was considered minor.

Aircraft · 2

Registration
N317TB
Reported as
Embraer S A ERJ 170-200 LR
Category
Airplane
Serial number
17000967
Built
2024
Airframe hours
4,209.5
Engines
GE CF34-8E5, 14,510 lbs thrust, turbo fanGE CF34-8E5, 14,510 lbs thrust, turbo fan
Damage
Substantial damage
Flight
Part 121
Operator
Envoy Air Inc., doing business as American Eagle - Envoy
Registered owner
American Airlines Inc
Airworthiness certificate
Standard, Normal
Last inspection
Continuous airworthiness · November 27, 2025
Destination
KXNA · Fayetteville, AR
Flight plan
IFR
Airport
ORD · Chicago O'Hare International Airport
Equipment
ADS-B, Stall warning system, Satellite tracking device, Onboard weather, Electronic primary flight display, Electronic multifunction display, Electronic flight bag or handheld device, Data recorder, Auto-pilot, Angle of attack indicator

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Registration
N490UA
Reported as
Airbus A320-232
Category
Airplane
Serial number
1728
Built
2002
Airframe hours
71,893
Engines
IAE V2500SERIES, 25,000 lbs thrust, turbo jetIAE V2500SERIES, 25,000 lbs thrust, turbo jet
Damage
Minor damage
Flight
Part 121
Operator
United Airlines Inc
Registered owner
United Airlines Inc
Airworthiness certificate
Standard, Transport
Last inspection
Continuous airworthiness · February 5, 2025
Departed
KGRR · Grand Rapids, MI
Destination
ORD · Chicago, IL
Flight plan
IFR
Equipment
Angle of attack indicator, ADS-B, Stall warning system, Satellite tracking device, Onboard weather, Electronic primary flight display, Electronic multifunction display, Data recorder, Auto-pilot

Matched to the registry by N-number and the event date; the registry’s history has gaps, so older matches can be wrong. Compare the reported make and model.

Flight crew · 4

As NTSB recorded them. NTSB leaves out names.

Role
Pilot, aircraft N317TB
Age
42
Injuries
None
Certificates
Commercial, Flight instructor, Airline transport
Airplane ratings
Single-engine land, Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
July 11, 2025
Seat
Left
Restraint
5-point
Flight hours
7,175 total · 1,717 in this make and model
Role
Pilot, aircraft N317TB
Age
32
Injuries
None
Certificates
Commercial, Airline transport, Flight instructor
Airplane ratings
Single-engine land, Single-engine sea
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
September 5, 2025
Seat
Right
Restraint
5-point
Flight hours
1,740 total · 166 in this make and model
Role
Pilot, aircraft N490UA
Age
42
Injuries
None
Certificates
Airline transport, Flight instructor
Airplane ratings
Multi-engine land
Instrument ratings
Airplane
Medical
Class 1, Without waivers/limitations
Last flight review
June 26, 2025
Seat
Left
Restraint
3-point
Flight hours
10,884 total · 2,485 in this make and model · 6,228 as pilot in command · 140 in the last 90 days · 76 in the last 30 days · 0 in the last 24 hours
Role
Co-pilot, aircraft N490UA
Age
30
Injuries
None
Certificates
Flight instructor, Airline transport
Airplane ratings
Multi-engine land, Single-engine land
Instrument ratings
Airplane
Medical
Class 1, With waivers/limitations
Last flight review
September 17, 2025
Seat
Right
Restraint
3-point
Flight hours
5,137 total · 1,882 in this make and model · 1,677 as pilot in command · 170 in the last 90 days · 60 in the last 30 days · 0 in the last 24 hours

Weather

Conditions
Instrument (IMC) · Day
Observed at
KORD
METAR
SPECI KORD 291924Z 13008KT 1/4SM R10L/2600V5500FT +SN FZFG VV007 M03/M04 A3013 RMK AO2 P0002 T10281039

Docket · 4

The files NTSB released with the investigation on August 20, 2026, on NTSB’s docket system: statements, records, photos and specialists’ reports. 3.5 MB in all.

FAA reports on this event · 2

The FAA’s own accident and incident reports, matched to the aircraft by N-number and date.